When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Gilbert S Market St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
I placed an online order and immediately called to change the pickup time. I was told it couldn’t be adjusted. I was then told I could cancel the order and come in to reorder, but that doing so would mean waiting in person anyway, which completely defeats the purpose of ordering ahead.
When I tried to clarify this, the employee hung up on me. I called back several times and my calls were ignored. When I blocked my number, the phone was suddenly answered. I asked to speak with a manager and was told the person I was speaking with was the GM. His name is Matthew.
Matthew was rude, condescending, and dismissive. There was no effort to help or resolve the situation in a reasonable way. Because of how this was handled, I canceled my order and will not return to this Wingstop location.
Very disappointing customer service.
BY
Bianca Yorga
Dec 12, 2025
3.0
Idk why but lately their dry rub wings have not been dry rub at all. They are greasy/ saucy and not whet I ordered. If i wanted saucy wings i would order saucy wings, but i prefer dry rub and thats what I order every time.
BH
Brandy Helsel
Nov 21, 2025
1.0
Super rude manager. No one else in the place and I asked if they can change the game to the Suns. Instead of just saying no the manager proceeded to complain and mock me for asking not knowing I could hear it. No wonder no one was here on a Friday night. Not to mention they forgot the fries and we had to ask for them. Customer service here is atrocious, go to another location.
LL
Lane
Nov 15, 2025
1.0
Fast Food places seem to be struggling lately. I ordered Wingstop through DoorDash, and unfortunately this location lived up to its bad reviews. The chicken tenders were barely edible. I only got one that was actually decent. The fries weren't even a full portion, more like a small handful. I ordered buffalo ranch, but there was zero ranch on them. I get that things can get stressful, but it’s really not that hard to take a moment and double check what you’re handing out to customers. That’s part of the job. When people pay for food, they expect it to be right and at least edible. This location really needs to take more pride in what they’re doing.
TS
Trinitee Stahl
Aug 22, 2025
2.0
Honestly whatever yall have going on should be figured out, we waited over 25 minutes for a 5pc tender combo. The whole time this girl in the kitchen was pissy and arguing with the other staff we could all hear it. It gets to a point where you should just be mature and handle it off shift especially when it’s affecting your wait times that much. Thank you too the kind front of the house female and male that were taking orders, they seemed like the only two people on top of it.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Gilbert S Market St?
Wingstop Gilbert S Market St is open from 10:30 AM to 12:00 AM Sunday to Thursday, and from 10:30 AM to 1:00 AM on Friday and Saturday.
Does Wingstop Gilbert S Market St offer delivery services?
Yes, they offer delivery with hours matching their general operating schedule, and support no-contact and same-day delivery.
Can I order Wingstop Gilbert S Market St's wings online?
Yes, you can order online for carryout or delivery through their website or Wingstop app.
What types of wings and flavors does Wingstop offer at this location?
They serve classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot, plus tenders and signature sides like hand-cut fries and Cajun Fried Corn.
What payment methods are accepted at Wingstop Gilbert S Market St?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is there a drive-through option available at Wingstop Gilbert S Market St?
No, the drive-through service is closed every day at this location.
What nearby restaurants can customers visit before or after dining at Wingstop Gilbert S Market St?
Customers can also enjoy Marco's Pizza, Ahipoki, The Habit Burger Grill, Noodles & Company, Teriyaki Madness, Big Island Hawaiian BBQ, Costa Vida, Swig, The Soda Shop, and Arby's nearby.
Are there any nearby fitness or wellness centers customers might visit near Wingstop Gilbert S Market St?
Yes, nearby locations include Club Pilates, ATI Physical Therapy, Fuchsia Spa- SanTan, and Borrego at Spectrum gym and apartments.
What local services and shops are near Wingstop Gilbert S Market St that customers might find useful?
Nearby services include Bishops Cuts/Color and Rudy's Cuts & Color hair salons, Adecco Staffing employment agency, Market Street Pet Hospital, Market Street PET DEPOT pet store, and Desert Financial Credit Union.