Wingstop

2.8
159 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Gilbert E Williams Field Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4049 E Williams Field Road, Gilbert, AZ
85295, United States

Hours

Reviews

2.8
159 reviews
5 stars
51
4 stars
14
3 stars
13
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, order mix-ups, and rude staff, indicating a consistent problem with service quality.

Food Quality

While some customers enjoyed the wings, many complained about overcooked, cold, or improperly sauced food, leading to dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and a messy drink station.

Customer Experience

Many customers expressed frustration with the lack of communication and accountability from staff regarding order issues and delays.
  • MB
    Mary Ann Bixler
    Nov 30, 2025
    1.0
    I ordered wings only. Got home with my order. Didn’t want the combo yet there were fries in my bag and they charged me for them. Ordered garlic Parmesan WELL sauced. They were sooooo dry. Ordered 2 ranches got 1. It was like the young lady who took my order didn’t even hear me. I threw it all out. I won’t be back.
  • HH
    Haney Hamod
    Nov 2, 2025
    1.0
    The person with glasses super rude . He look like been force to work . overworked Not friendly staff . We canceled the order and we walk out .
  • WG
    Willa Gonzales
    Nov 1, 2025
    2.0
    Every time I order from this location, my order takes at least 25 minutes longer than the estimated wait time given online. Usually, they forget sauce or part of the order as well. Won’t be ordering from there again
  • JT
    Jaycee T
    Sep 20, 2025
    1.0
    Awful to say the LEAST. Fries were totally burnt and tasted terrible looks like they shriveled up and died. Messed up our order and had to send it back because they gave us spicy hot when we asked for bbq. Didn’t even give us the right sauce the second time around either. We ended up with spicy bbq. Staff were agitated and very rude. Our boneless wings were DROWNING in sauce. Had to keep wiping them off with napkins to even get them edible. Never coming back!
  • HM
    Hannah Maker
    Aug 23, 2025
    2.0
    I’ve gone here twice because it’s the closest one first told me and my girlfriend got dirty looks from half the employees and they were very snotty at the counter the second time which was tonight we ordered a 10 pc Cajun corn and the service already took so long around 25 minutes and when we finally got it and went home I look at the corn and it looked questionable looking so I touch the side of it to find out it was freezing cold and wouldn’t be so upset if the time didn’t take almost 30 minutes to get our food, and the tables there as well are so sticky and the service is horrible you get annoyed looks by a bunch of teenagers the second you walk in like jeez I’m so sorry I’m having you do the job YOU applied for. Overall not a good experience at all.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.