Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
603 reviews
5 stars
317
4 stars
100
3 stars
53
2 stars
26
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times in the drive-thru and for food orders, often exceeding 15-30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing components.
Staff Behavior
Feedback varied on staff interactions, with some praising friendly service while others noted unprofessional behavior and poor customer service.
Food Quality
While some customers enjoyed the food, others complained about cold, overcooked, or unsatisfactory meals, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned the cleanliness of the location, with some customers appreciating the clean facilities and friendly atmosphere.
- CRConnie RodriquezNov 4, 20254.0Fast service. Clean & friendly atmosphere.
- AJAshley JohnsonNov 2, 20251.0This location is terrible. Ordered a burger and fries and it took over 30 minutes in the drive thru. Got the food and the order was completely wrong when we tried to get a refund they said they couldn’t authorize a refund! Total crap!!
- BFB FeinbergNov 1, 20251.0Today we waited an hour because Neri did not see our number. Our food sat there, we went up to the counter several times to ask about our food and every time we were told that the drive thru was just busy. After 45 minutes and everyone who arrived after us got our food, we asked again and they had the audacity to tell us they thought we had left and cancelled our order (a quick review of security footage would show otherwise, we did not leave our seats). They did nothing to rectify the situation except for be upset at us and claiming we left. This will be our final trip to Whataburger. Marixza begrudgingly gave us our money back (because the food still wasn’t ready and our child was very hungry after waiting an hour)
- JMJoseph MontegnaOct 23, 20255.0Stopped here to pick up an order from uber and they sold me a grilled chicken breast wrapped in lettuce for like three bucks. Let me use the bathroom and even gave me a water.
- TBTalon BatesOct 10, 20251.0We were the first car in the drive thru at 4:44pm on a Friday evening. We didn’t get our food until 5:12pm. We waited nearly half an hour for 4 burgers/sandwiches and 2 shakes. This size of an order doesn’t seem too large so it was bizarre to have to wait so long. Multiple times I tried to waive down a staff member instead of honking which would only stress everyone out. When I finally got someone to help they replied “I don’t know what’s taking so long.” Through a process of talking to them and waiting more, we learned that the manager was making the food and could not come to talk to us. I expressed my frustration as I had small children in the car who needed food. When I asked for a refund I was told that was not possible. When I got my food I insisted that I speak with the manager. When they finally showed up I asked for a refund or a coupon for a free meal. She replied that they would take my food back if I was refunded, and that they “don’t do free meal coupons.” When asked to make it right, she began to hand write a message on a receipt. Since I had places to go I left without the scribbles. Throughout the entire ordeal, I could see that orders were being completed and handed out to the lobby. This has been my worst experience with Whataburger, and one of the worst fast food experiences ever. I am incredibly frustrated with the lack of communication, and staff members who were not willing to listen. These team members were severely unprepared for this situation. While our food was decent enough, the frustration with these employees has dissuaded me from coming back. I recommend looking for food somewhere else, it’s simply not worth the hassle.
Frequently Asked Questions About Whataburger
Where is Whataburger located?
Whataburger is located at 2590 S MARKET ST, Gilbert, AZ 85295, US.
What are the operating hours of Whataburger in Gilbert, AZ?
Whataburger is open 24 hours every day from Monday to Sunday, though holiday hours may differ.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts made fresh to order using 100% pure beef.
Does Whataburger offer vegetarian options?
Yes, Whataburger provides vegetarian options on their menu.
Is Whataburger in Gilbert wheelchair accessible?
Yes, this location has wheelchair accessible entrances, parking, seating, and restrooms.
Can I order from Whataburger online?
Yes, you can order your favorites online at https://whataburger.com/menu?unitNum=1296 for pickup or delivery.
Does Whataburger in Gilbert have seating available?
Yes, the Gilbert Whataburger location offers seating for customers.
What are some nearby restaurants I can visit around Whataburger in Gilbert?
Nearby restaurants include Portillo's for hot dogs, Someburros for Mexican food, Ruby Tuesday for burgers, and Chick-fil-A SanTan Village for chicken dishes.
Are there any nearby attractions or shopping centers near Whataburger?
Yes, SanTan Village Marketplace is a nearby shopping center where you can shop before or after enjoying your meal at Whataburger.
How can nearby services like Discount Tire or Eyeglass World be helpful when visiting Whataburger?
After dining at Whataburger, you can conveniently visit nearby services such as Discount Tire for automotive needs or Eyeglass World for eyewear and optometrist services, making your trip multifunctional.