Brand Certified
Whataburger
3.8(644 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
2590 S MARKET ST, GILBERT, AZ
85295, United States
Certified by Whataburger • Mar 01, 2026
(480) 565-5873
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
3.8
644 reviews
5 stars
345
4 stars
100
3 stars
56
2 stars
28
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, with long wait times in both drive-thru and dining areas, often exceeding 20 minutes.
Food Quality
Mixed reviews on food quality; while some praised the freshness and taste, others complained about cold, soggy fries and incorrect orders.
Staff Behavior
Customer experiences varied widely regarding staff behavior, with some praising friendly and helpful employees, while others reported rude or unprofessional conduct.
Management Response
Several reviews highlighted poor management practices, including lack of accountability and inadequate handling of customer complaints.
Cleanliness and Atmosphere
The restaurant was generally noted for being clean, but some customers found the dining environment uncomfortable due to excessive air conditioning.
- JMJustin Miller6 days ago1.0New management needed employees are rude and don't seem to care. Sandwich was probably a day old. Terrible experience won't ever come to this location again.
- AAAshleyFeb 19, 20265.0EUCLIDES T is the bomb, him and his staff always go above and beyond. with the service is always humor and it makes the visit that much more personable, thank you for being the manager you are at this location, your eye for good service and hot and fresh food doesn’t go unnotice, thank you! We will be back soon!!!
- PSPaula SpottsFeb 7, 20265.0I really love coming to Whataburger. Food is alway great. Restaurant is always clean.people are friendly. Really enjoyed talking to Cecilia. She was very friendly. I will definitely be coming back.
- HMH MooreFeb 1, 20261.0Really disappointing experience. The employees were openly miserable and rude, which set the tone immediately. The fries were soggy and cold, the burger was sloppy and honestly tasted gross, and despite paying extra for bacon, it wasn’t included at all. There were also some unprofessional comments made during the order that made me uncomfortable. Not what I expect from Whataburger, and definitely not worth the money.
- KFKirk FairchildJan 23, 20261.0If I could rate this less I would. Employees friends decided to pay a visit . Already waited almost 15 minutes for a basic #1 menu order. Suddnly noticed the ones who walked in with the friends got therir order and I still sat waiting. Finally went to say something only to turn around and see the employees friend smirking and laughing. The employees name was Caereon or something like that from a quick name tag glance. After asking if I’d been helped for a third time I was told they’re “waiting on fries”. Pretty sure her friends fries were nice and fresh while I sat waiting. Third bad experience at this restaurant and I’m done giving second chances. Contacting Whataburger’s corporate hq in the morning. This DM is not good at keeping his enployees in line. GO SOMEWHERE ELSE! In n out is right across the street. Cheaper and 1000x better customer service. You can thank me later
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Certified March 01, 2026Yext Knowledge Graph
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