Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, overcooked, or incorrect food items, leading to dissatisfaction with the overall food quality.
Service Issues
Numerous reviews highlighted slow service, long wait times, and order inaccuracies, with some customers expressing frustration over staff behavior.
Staff Friendliness
Despite the issues, several customers praised the friendliness and helpfulness of the staff, indicating that service quality varied significantly.
Cleanliness Concerns
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty floors and unclean dining areas.
LL
link1994
Feb 15, 2026
1.0
Absolutely horrible food apparently this location is known for this Wendy's get it together never had bad food at wendys till now all cold all disgusting!
CF
Carson Free
Feb 1, 2026
2.0
I've had average experiences here in the past. Typically it takes way too long to get your food, but it's average tasting Wendy's, nothing to write home about. But the last couple times I've been, the food has been below average. I just ordered a chicken sandwich combo that I literally threw in the trash after unwrapping. It must have been under the heat lamps for hours because the pickles didn't look right, the tomatoes disintegrated, the lettuce browned, and the chicken patty looked as though it had been soaked in water. I won't be going back.
JS
Julie Spytma
Jan 26, 2026
5.0
Our food was fresh, hot, and tasted great. We will be back.
ZS
Zach S.
Dec 24, 2025
1.0
I came back to Wendey’s after a long time of not having it. I bought a bacon burger and added lettuce and tomato. They did not even add the bacon. I went to the window where two ladies didn’t even greet me and were arguing over how to give me my order since it was a mobile order. they then handed me my food without saying anything. They forgot to give me my drink and finally do hand me my drink and the lady said “here’s what ever this is”. Didn’t even know what drink i got when i was one of 2 cars in the drive. Terrible food and terrible service. Safe to say I will never go to a Wendeys again.
JJ
J
Dec 6, 2025
1.0
Paid for two large orders of French fries and this is what I got. Overcooked, hard, dried out, and not edible. I see this as theft. Taking money for food they know people can’t eat.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 875 S. Val Vista, Gilbert, AZ?
The drive-through at this Wendy's location is open daily from 9:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 875 S. Val Vista in Gilbert, AZ serves breakfast featuring combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is there a mobile app available to order from Wendy's?
Yes, you can order using the Wendy's app available on the Apple App Store or through their online ordering website.
What are the dining options available at this Wendy's?
Dining options include dine-in, drive-thru, delivery where available, and takeout. Curbside pickup is not offered.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in the restaurant with the assistance of crew members.
How can I contact the Wendy's at 875 S. Val Vista for feedback or questions?
You can call (480) 633-7994, use Live Chat or leave a message on the Wendy's Contact page, or complete the Customer Satisfaction Survey with your receipt details.
Are there other fast food restaurants near this Wendy's location?
Nearby fast food options include Wingstreet, Pizza Hut, Del Taco, Jack in the Box, McDonald's, and another Wendy's.
What nearby stores and services can I visit before or after Wendy's?
You can visit Walgreens pharmacy, H&R Block for financial services, Target Store Gilbert for shopping, and LibertyX Bitcoin ATM in the area.
Are there automotive services near Wendy's at 875 S. Val Vista?
Yes, nearby automotive services include Sun Devil Auto (auto repair), Jiffy Lube (oil change), Firestone Complete Auto Care, and Super Star Car Wash.
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