Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
693 reviews
5 stars
269
4 stars
175
3 stars
92
2 stars
41
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, particularly in the drive-thru.
Food Quality
There were numerous complaints about cold, overcooked, or incorrect food items, with some customers expressing disappointment in the overall quality.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of the staff, highlighting positive interactions.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and restrooms.
Management Problems
Customers expressed dissatisfaction with management, citing poor handling of staff and operational issues.
- ZSZach S.Dec 24, 20251.0I came back to Wendey’s after a long time of not having it. I bought a bacon burger and added lettuce and tomato. They did not even add the bacon. I went to the window where two ladies didn’t even greet me and were arguing over how to give me my order since it was a mobile order. they then handed me my food without saying anything. They forgot to give me my drink and finally do hand me my drink and the lady said “here’s what ever this is”. Didn’t even know what drink i got when i was one of 2 cars in the drive. Terrible food and terrible service. Safe to say I will never go to a Wendeys again.
- JJJDec 6, 20251.0Paid for two large orders of French fries and this is what I got. Overcooked, hard, dried out, and not edible. I see this as theft. Taking money for food they know people can’t eat.
- HBHen BarksNov 20, 20253.0Burgers were good, fries a touch salty. Chicken tenders I could have gone without. Location needs a refresh. Staff was friendly
- TNtia nelsonOct 10, 20252.0Very unhappy about the removal of the sweet and sour sauce. The bbq and the sweet chili are both too spicy (I can handle spice in my mouth, but not in my tummy). I don't really like mustard and I dislike "signature" sauce attempts. No more nuggies for me. :(
- CBCassandra ButlerOct 7, 20253.0Waited For the cashier because he wasn't signed into the register. This took 3 minutes. Then they couldn't figure out how to get the credit card machine working which took several minutes. By the end of it all. I waited almost 11 minutes for my order. The staff was super friendly. He did comp me with a coupon book and that was a nice gesture. The food was good.
Frequently Asked Questions About Wendy's
Is 875 S. Val Vista Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 875 S. Val Vista, Gilbert, AZ?
The drive-through at this Wendy's location is open daily from 9:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 875 S. Val Vista in Gilbert, AZ serves breakfast featuring combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is there a mobile app available to order from Wendy's?
Yes, you can order using the Wendy's app available on the Apple App Store or through their online ordering website.
What are the dining options available at this Wendy's?
Dining options include dine-in, drive-thru, delivery where available, and takeout. Curbside pickup is not offered.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in the restaurant with the assistance of crew members.
How can I contact the Wendy's at 875 S. Val Vista for feedback or questions?
You can call (480) 633-7994, use Live Chat or leave a message on the Wendy's Contact page, or complete the Customer Satisfaction Survey with your receipt details.
Are there other fast food restaurants near this Wendy's location?
Nearby fast food options include Wingstreet, Pizza Hut, Del Taco, Jack in the Box, McDonald's, and another Wendy's.
What nearby stores and services can I visit before or after Wendy's?
You can visit Walgreens pharmacy, H&R Block for financial services, Target Store Gilbert for shopping, and LibertyX Bitcoin ATM in the area.
Are there automotive services near Wendy's at 875 S. Val Vista?
Yes, nearby automotive services include Sun Devil Auto (auto repair), Jiffy Lube (oil change), Firestone Complete Auto Care, and Super Star Car Wash.