Wendy's

3.6
688 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
875 S. Val Vista, Gilbert, AZ
85296, United States

Hours

Reviews

3.6
688 reviews
5 stars
269
4 stars
174
3 stars
90
2 stars
41
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, soggy, or improperly prepared items.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff, highlighting individual employees for their excellent service.

Order Accuracy

There were numerous complaints about incorrect orders, including missing items and wrong modifications.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty floors and restrooms.
  • TN
    tia nelson
    Oct 10, 2025
    2.0
    Very unhappy about the removal of the sweet and sour sauce. The bbq and the sweet chili are both too spicy (I can handle spice in my mouth, but not in my tummy). I don't really like mustard and I dislike "signature" sauce attempts. No more nuggies for me. :(
  • CB
    Cassandra Butler
    Oct 7, 2025
    3.0
    Waited For the cashier because he wasn't signed into the register. This took 3 minutes. Then they couldn't figure out how to get the credit card machine working which took several minutes. By the end of it all. I waited almost 11 minutes for my order. The staff was super friendly. He did comp me with a coupon book and that was a nice gesture. The food was good.
  • CG
    cary grant
    Sep 21, 2025
    5.0
    .I stopped by this Wendy's, and I got excellent service. The food was great. I recommend for their fast and courteous service.
  • ER
    Eric Rosenberry
    Sep 19, 2025
    5.0
    Food is good like always. This Wendy's is a little bit older, so it's a little run down. Food and service still solid though
  • BB
    Brett
    Sep 3, 2025
    1.0
    Went through the drive through and was told to pull up and wait for my order, 20 minutes later still no food. I had to go inside, wave someone down because no one was at the front counter, and once I told them my order they finally got my order made. Will never be back to this location.

Frequently Asked Questions About Wendy's

Is 875 S. Val Vista Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.