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Wendy's

4.0
(911 reviews)

Business Details

84 E. Germann Road, Gilbert, AZ
85297, United States
(480) 855-7745

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
84 E. Germann Road, Gilbert, AZ
85297, United States

Hours

Reviews

4.0
911 reviews
5 stars
431
4 stars
246
3 stars
132
2 stars
35
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and unresponsive staff, particularly during busy hours.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or undercooked items, and some positive mentions of fresh food.

Customer Experience

While some customers praised friendly staff and good service, others experienced rudeness and lack of attention from employees.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty surfaces and trash.

Value for Money

Customers appreciated the affordability of the menu, though some felt the quality did not match the price.
  • CS
    Christian Shepherd
    Feb 23, 2026
    1.0
    4 people in line, and 20 minutes of waiting just to leave without ordering. Meanwhile 6 drive through orders were taken and left with their items.
  • DB
    D Barkley
    Jan 27, 2026
    2.0
    The food is always cold. Never have had hot food from here. I don't think I'll be going anymore. For the price it should at least be hot food.
  • TH
    Tanya Hofmeister
    Nov 12, 2025
    1.0
    It's fast food . Basic
  • CC
    chris conti
    Nov 7, 2025
    1.0
    I don’t normally rate fast food places, but this place gets an exception. From the customer service to the food, all terrible. I’m on the road a lot and stopped in here for a quick breakfast. I ordered the meal that comes with fries and a drink. I asked for a honey mustard packet and he told me it would be $.50 per packet. I was shocked since I had ordered fries and have never been charged extra for a sauce packet when ordering fries. I can understand if I ordered just a sandwich or limit the amount of included sauces, but not get charged for 1 or 2. Once I got my breakfast burrito and took a bite I was grossed out. Who puts mayo in a breakfast burrito? There is maybe half an egg, 1 strip of bacon, a potato wedge, cheese and mayo. So gross. I’ve been to other locations and the food is decent, but this one was terrible. On top of all that, I ordered an unsweetened tea and got sweet tea. Can I give less than 1 star?
  • JP
    James Pike
    Nov 6, 2025
    4.0
    Fast and friendly environment. I didnt have to wait for a long time to get served. The service members were all smiles and kind. Would recommend going to this location

Frequently Asked Questions About Wendy's

Is Germann Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 84 E. Germann Road in Gilbert, AZ?

The drive-thru is open Monday, Wednesday, Thursday, Sunday from 6:00 AM to 12:00 AM; Tuesday from 6:00 AM to 9:55 PM; and Friday and Saturday from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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