Wendy's

4.0
909 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
84 E. Germann Road, Gilbert, AZ
85297, United States

Hours

Reviews

4.0
909 reviews
5 stars
431
4 stars
246
3 stars
132
2 stars
34
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and efficient staff while others reported rude service and long wait times.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others complained about cold, undercooked, or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Value

Many customers appreciated the affordability of the menu items, though some felt that the quality did not justify the price.
  • TH
    Tanya Hofmeister
    Nov 12, 2025
    1.0
    It's fast food . Basic
  • CC
    chris conti
    Nov 7, 2025
    1.0
    I don’t normally rate fast food places, but this place gets an exception. From the customer service to the food, all terrible. I’m on the road a lot and stopped in here for a quick breakfast. I ordered the meal that comes with fries and a drink. I asked for a honey mustard packet and he told me it would be $.50 per packet. I was shocked since I had ordered fries and have never been charged extra for a sauce packet when ordering fries. I can understand if I ordered just a sandwich or limit the amount of included sauces, but not get charged for 1 or 2. Once I got my breakfast burrito and took a bite I was grossed out. Who puts mayo in a breakfast burrito? There is maybe half an egg, 1 strip of bacon, a potato wedge, cheese and mayo. So gross. I’ve been to other locations and the food is decent, but this one was terrible. On top of all that, I ordered an unsweetened tea and got sweet tea. Can I give less than 1 star?
  • JP
    James Pike
    Nov 6, 2025
    4.0
    Fast and friendly environment. I didnt have to wait for a long time to get served. The service members were all smiles and kind. Would recommend going to this location
  • AT
    Austin Thomas
    Nov 2, 2025
    1.0
    It should be essential that straws are included with drinks
  • CP
    Capt Pineapple
    Oct 25, 2025
    4.0
    Fast, hot burgers and the nuggets taste delicious; though the frosty ones kinda taste like coffee.

Frequently Asked Questions About Wendy's

Is Germann Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 84 E. Germann Road in Gilbert, AZ?

The drive-thru is open Monday, Wednesday, Thursday, Sunday from 6:00 AM to 12:00 AM; Tuesday from 6:00 AM to 9:55 PM; and Friday and Saturday from 6:00 AM to 1:00 AM.