Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, poor service, and unresponsive staff, particularly during busy hours.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold or undercooked items, and some positive mentions of fresh food.
Customer Experience
While some customers praised friendly staff and good service, others experienced rudeness and lack of attention from employees.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty surfaces and trash.
Value for Money
Customers appreciated the affordability of the menu, though some felt the quality did not match the price.
CS
Christian Shepherd
Feb 23, 2026
1.0
4 people in line, and 20 minutes of waiting just to leave without ordering. Meanwhile 6 drive through orders were taken and left with their items.
DB
D Barkley
Jan 27, 2026
2.0
The food is always cold. Never have had hot food from here. I don't think I'll be going anymore. For the price it should at least be hot food.
TH
Tanya Hofmeister
Nov 12, 2025
1.0
It's fast food . Basic
CC
chris conti
Nov 7, 2025
1.0
I don’t normally rate fast food places, but this place gets an exception. From the customer service to the food, all terrible. I’m on the road a lot and stopped in here for a quick breakfast. I ordered the meal that comes with fries and a drink. I asked for a honey mustard packet and he told me it would be $.50 per packet. I was shocked since I had ordered fries and have never been charged extra for a sauce packet when ordering fries. I can understand if I ordered just a sandwich or limit the amount of included sauces, but not get charged for 1 or 2. Once I got my breakfast burrito and took a bite I was grossed out. Who puts mayo in a breakfast burrito? There is maybe half an egg, 1 strip of bacon, a potato wedge, cheese and mayo. So gross. I’ve been to other locations and the food is decent, but this one was terrible. On top of all that, I ordered an unsweetened tea and got sweet tea. Can I give less than 1 star?
JP
James Pike
Nov 6, 2025
4.0
Fast and friendly environment. I didnt have to wait for a long time to get served. The service members were all smiles and kind. Would recommend going to this location
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 84 E. Germann Road in Gilbert, AZ?
The drive-thru is open Monday, Wednesday, Thursday, Sunday from 6:00 AM to 12:00 AM; Tuesday from 6:00 AM to 9:55 PM; and Friday and Saturday from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Gilbert, AZ serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at https://order.wendys.com or use the Wendy's app available on the Apple App Store.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check availability and order through the Wendy's app or website by entering your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What are some nearby dining options around Wendy's at 84 E. Germann Road?
Nearby dining options include Denny's, Carl's Jr., Texas Roadhouse, and another Wendy's location, offering a range of dining styles from fast food to steakhouse.
Are there any beauty or spa services near Wendy's in Gilbert, AZ?
Yes, there are several nearby beauty and spa locations including Colours salon, Le Blushing Lotus Aesthetics, Gilbert Glow Spray Tans, and The Skin & Lash Lounge, ideal for relaxation before or after your meal.
Can I find retail and shopping options near this Wendy's location?
Yes, nearby shopping options include Pure Comfort Mattress and Family Christian GILBERT 495, providing furniture and retail choices close to Wendy's.
How do I contact Wendy's at 84 E. Germann Road for feedback or questions?
You can call the location directly at (480) 855-7745, use the Wendy's Contact page or Customer Care live chat, or complete the Wendy's Customer Satisfaction Survey online referencing your receipt details.
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