Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
910 reviews
5 stars
431
4 stars
247
3 stars
132
2 stars
34
1 star
66
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the burgers and fries, but there were complaints about cold or undercooked items.
Service Speed
Many reviews praised the quick service, especially in the drive-thru, though some noted slow service during busy times.
Customer Service
Feedback on staff friendliness was mixed; while some praised the helpfulness and kindness of employees, others reported rude or inattentive service.
Cleanliness
Several customers mentioned cleanliness issues, with some describing the restaurant as dirty and in need of maintenance.
Order Accuracy
There were multiple reports of incorrect orders, with some customers receiving the wrong items or missing components.
- THTanya HofmeisterNov 12, 20251.0It's fast food . Basic
- CCchris contiNov 7, 20251.0I don’t normally rate fast food places, but this place gets an exception. From the customer service to the food, all terrible. I’m on the road a lot and stopped in here for a quick breakfast. I ordered the meal that comes with fries and a drink. I asked for a honey mustard packet and he told me it would be $.50 per packet. I was shocked since I had ordered fries and have never been charged extra for a sauce packet when ordering fries. I can understand if I ordered just a sandwich or limit the amount of included sauces, but not get charged for 1 or 2. Once I got my breakfast burrito and took a bite I was grossed out. Who puts mayo in a breakfast burrito? There is maybe half an egg, 1 strip of bacon, a potato wedge, cheese and mayo. So gross. I’ve been to other locations and the food is decent, but this one was terrible. On top of all that, I ordered an unsweetened tea and got sweet tea. Can I give less than 1 star?
- JPJames PikeNov 6, 20254.0Fast and friendly environment. I didnt have to wait for a long time to get served. The service members were all smiles and kind. Would recommend going to this location
- ATAustin ThomasNov 2, 20251.0It should be essential that straws are included with drinks
- CPCapt PineappleOct 25, 20254.0Fast, hot burgers and the nuggets taste delicious; though the frosty ones kinda taste like coffee.
Frequently Asked Questions About Wendy's
Is Germann Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gilbert, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gilbert, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 855-7745.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Germann Wendy’s serve breakfast?
Yes, this Wendy’s location in Gilbert, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 84 E. Germann Road in Gilbert, AZ?
The drive-thru is open Monday, Wednesday, Thursday, Sunday from 6:00 AM to 12:00 AM; Tuesday from 6:00 AM to 9:55 PM; and Friday and Saturday from 6:00 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Gilbert, AZ serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I order Wendy's food online or via an app?
You can order Wendy's food online at https://order.wendys.com or use the Wendy's app available on the Apple App Store.
Is delivery available at this Wendy's location?
Yes, delivery is available where offered. You can check availability and order through the Wendy's app or website by entering your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
What are some nearby dining options around Wendy's at 84 E. Germann Road?
Nearby dining options include Denny's, Carl's Jr., Texas Roadhouse, and another Wendy's location, offering a range of dining styles from fast food to steakhouse.
Are there any beauty or spa services near Wendy's in Gilbert, AZ?
Yes, there are several nearby beauty and spa locations including Colours salon, Le Blushing Lotus Aesthetics, Gilbert Glow Spray Tans, and The Skin & Lash Lounge, ideal for relaxation before or after your meal.
Can I find retail and shopping options near this Wendy's location?
Yes, nearby shopping options include Pure Comfort Mattress and Family Christian GILBERT 495, providing furniture and retail choices close to Wendy's.
How do I contact Wendy's at 84 E. Germann Road for feedback or questions?
You can call the location directly at (480) 855-7745, use the Wendy's Contact page or Customer Care live chat, or complete the Wendy's Customer Satisfaction Survey online referencing your receipt details.