Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
770 reviews
5 stars
349
4 stars
182
3 stars
85
2 stars
36
1 star
118
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted rude behavior and poor service experiences.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others complained about cold or poorly prepared food.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Speed of Service
Customers frequently mentioned slow service times, especially during drive-thru visits.
- MLMarie LyonsNov 11, 20255.0Last week I stopped at the Wendy on 727 S Cooper in Gilbert AZ. Service was great, from the young woman cashierwho apologized for the wait (there really wasn’t any, she was just filling a previous order) to the young man who gave me the order when ready. Everyone was so polite, respectful and quick! Food was hot, the young man even warned me the fries just came up so they were extra hot and to be careful. As far as the food, they do a good job, it’s a fast food restaurant, and its quality is better than others. Everything cooked was hot and the drink was cold, just the way it should be. Dining room was very clean. They even brought out an order to a large table (8 people including several kids) instead of just calling out their name, since there was no line at the time. Exceptional service for this type of restaurant . Really hoping this isn’t one of the restaurants they are going to cut. But if they do, they should try to keep the people working there, at another location, if possible.
- SXSushi XNov 2, 20252.0Waited outside for my drive through order for over 10 minutes only to watch them give my order to the car next to me and drive off. Manager didn't even know how to do refunds because it still hasn't appeared on my bank account. Embarrassing and disappointed this Wendy's is in my neighborhood. Pure incompetence
- NVNicole VanceOct 22, 20251.0I went through the drive-thru to get an order of fries for my daughter as a treat while we were out, that's all I got was one large fry for us to split. When I got to the window I asked if I could have two ranches. The lady told me they're $0.50 each. I asked if I wasn't allowed one sauce for my fries without being charged. She said only ketchup. So basically even if you order food you don't get any sauce except for ketchup without being charged an additional fee. Honestly, I'm not even a fan of Wendy's food. It is just convenient because it's by my house but the convenience isn't even worth it in my opinion anymore. Wendy's lost a customer.
- NMNicholas MeyerOct 4, 20251.0How do you go and put shredded lettuce on a jr bacon cheeseburger??
- JSJ SSep 15, 20255.0Consistent good food. Never had a problem here. Like the Biggie Bags and the new frosty options.
Frequently Asked Questions About Wendy's
Is 727 South Cooper Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gilbert, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gilbert, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (480) 558-3828.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 727 South Cooper Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Gilbert, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 727 South Cooper Road, Gilbert, AZ?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Is the Wendy's at 727 South Cooper Road, Gilbert, AZ currently open?
Yes, this Wendy's location is open and committed to serving you every day during regular hours.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's at 727 South Cooper Road serves breakfast, lunch, and dinner.
Can I order food online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy’s mobile app available on the App Store.
What payment options are accepted at Wendy's in Gilbert, AZ?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 727 South Cooper Road for questions or feedback?
You can call the location directly at (480) 558-3828 or reach out via their Customer Care team through phone at 888-624-8140 or the Wendy’s contact page online.
Are gift cards available for purchase at this Wendy's?
Yes, gift cards are available in-store, at various retailers, and online through Wendy’s gift card portal.
What are some nearby places I can visit before or after eating at Wendy's?
Nearby you can find Starbucks for coffee, Gilbert Ace Hardware for retail shopping, and Walgreens for pharmacy and convenience needs, all just a short walk or drive away.
Are there nearby banks or financial services near Wendy's at 727 South Cooper Road?
Yes, Edward Jones - Financial Advisor: Chuck Mills, WaFd Bank - Gilbert, and American Family Insurance are located nearby for your financial service needs.
What other dining options are located near Wendy's in Gilbert, AZ?
Nearby dining options include MOD Pizza, Papa John’s Pizza, Applebee's, and another Wendy's location, giving you a variety of choices in the area.