Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with some praising individual staff members while others noted poor overall service and order accuracy.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or not matching the menu descriptions, alongside some positive remarks about specific items.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Cleanliness
Feedback on cleanliness was mixed, with some customers noting clean dining areas while others reported unsanitary conditions, particularly in the bathrooms.
Speed of Service
Customers frequently mentioned long wait times, especially in the drive-thru, despite low customer volume.
AA
alexandurrr
4 days ago
2.0
I placed a mobile order for 2 6 piece nugs and 2 chicken sandwiches. Everything was correct including the sandwich customization which I appreciate, however all the food was old and cold. I could have asked for it to be replaced but I didn’t have time. It’s on the staff to make sure they’re serving quality - or at least edible - food. I won’t be coming back here which is unfortunate because it’s near my house.
If you wouldn’t eat it, don’t serve it.
AA
ASP
5 days ago
2.0
I couldn't eat because the music was too bad.
DJ
Dan Johnson
Dec 10, 2025
3.0
Perhaps it was an off night, but it was not good. Fries were overcooked, and burgers seemed like they were microwaved?
WW
Website_Matt
Dec 4, 2025
5.0
Not sure why people are hating on this location. The staff was super friendly, and my food came out fast.
SH
Shahidah Harper
Nov 21, 2025
1.0
First off, stop charging people for sauce. I mean I understand from a business standpoint that you want to watch the cost but can we at least get 1 free sauce with our purchase. How can you pick and choose what sauce goes with what food? Then I ordered large fries and got pretty much a small. I know there were rushing but also I got a few frozen fries added too. Corporate needs to reevaluate charging .50 cents per sauce. Come on now, at least .25 and a free one. This is getting ridiculous. I won't be back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 727 South Cooper Road, Gilbert, AZ?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Is the Wendy's at 727 South Cooper Road, Gilbert, AZ currently open?
Yes, this Wendy's location is open and committed to serving you every day during regular hours.
Does this Wendy's location serve breakfast, lunch, and dinner?
Yes, Wendy's at 727 South Cooper Road serves breakfast, lunch, and dinner.
Can I order food online or through an app from this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy’s mobile app available on the App Store.
What payment options are accepted at Wendy's in Gilbert, AZ?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 727 South Cooper Road for questions or feedback?
You can call the location directly at (480) 558-3828 or reach out via their Customer Care team through phone at 888-624-8140 or the Wendy’s contact page online.
Are gift cards available for purchase at this Wendy's?
Yes, gift cards are available in-store, at various retailers, and online through Wendy’s gift card portal.
What are some nearby places I can visit before or after eating at Wendy's?
Nearby you can find Starbucks for coffee, Gilbert Ace Hardware for retail shopping, and Walgreens for pharmacy and convenience needs, all just a short walk or drive away.
Are there nearby banks or financial services near Wendy's at 727 South Cooper Road?
Yes, Edward Jones - Financial Advisor: Chuck Mills, WaFd Bank - Gilbert, and American Family Insurance are located nearby for your financial service needs.
What other dining options are located near Wendy's in Gilbert, AZ?
Nearby dining options include MOD Pizza, Papa John’s Pizza, Applebee's, and another Wendy's location, giving you a variety of choices in the area.