Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3104 E. Chandler Heights Road in Gilbert. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported issues with food being cold, soggy, or lacking ingredients, leading to a generally negative perception of food quality.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness from management.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, including missing items and wrong ingredients.
Management Issues
Several reviews pointed to poor management practices, including lack of oversight and inadequate training for staff.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their kindness and helpfulness, indicating that there are occasional positive experiences.
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Steven Medina
Jan 5, 2026
3.0
Hit or Miss Lately
Taco Bell used to be a regular stop for me, but after so many attempts, they just can’t seem to get the order right. Missing items, wrong items, or mistakes happen way too often, which makes it frustrating and inconsistent.
BB
Beth Braunhut
Dec 29, 2025
1.0
The night shift definitely has zero interest in quality or wastefulness. I would not normally comment here, but this is the second or third time this has happened. I reported previously to DoorDash with zero response. So here goes… I ordered 3 items via DoorDash and asked for 6 hot sauce packets. I do not believe this is at all unreasonable. I received a taco with almost zero contents plus 74 hot sauce packets and 1 mild sauce packet. This restaurant is clearly in need of better management.
RT
Ryan H. Turner
Dec 4, 2025
1.0
Stay far away from this location. Shitty employees with a who cares attitude. Total time in drive thru line....16 mins. Reallllly???
MM
Matt
Dec 1, 2025
1.0
I ordered a Steak & Poblano Rolled Quesadilla and a Crunchwrap Supreme through the drive thru. Both items were soggy and bland. They appeared as if someone sat on them and the food had to be peeled off of the wrapper. The food does make a good frisbee.