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Subway

3.8
(172 reviews)

Business Details

8490 S Power Rd, Gilbert, AZ
85297, United States
(480) 279-2678
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gilbert Subway® Restaurant at 8490 S Power Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8490 S Power Rd, Gilbert, AZ
85297, United States

Hours

Reviews

3.8
172 reviews
5 stars
83
4 stars
36
3 stars
15
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and attentive staff while others reported slow service and untrained employees.

Food Quality

Several customers expressed dissatisfaction with the food quality, citing stale bread, incorrect orders, and lack of fresh ingredients.

Cleanliness

While some reviews noted a clean environment, others pointed out issues such as dirty windows and sticky soda bars.

Staffing Issues

Many reviews highlighted a lack of sufficient staff during busy times, leading to long wait times and poor service.

Pricing Concerns

Customers frequently mentioned high prices and dissatisfaction with value for money, particularly regarding portion sizes.
  • TV
    Tim Valenzuela
    1 day ago
    1.0
    Bad experience with his subway on March 2 and at 6 pm I walked into subway with my 8 year old to order subs for dinner for the family and when I walked in to order a gentleman and a woman were working and the gentleman asked how he may help and then I began with what style of bread we wanted to start with. After that we looked down at the meats and was disgusted with what we saw. Mixed meats meaning tuna glob was on the roast beef, the turkey had shredded cheese pieces all over it mixed. I asked worker if that normal ? And he just looked at me then I asked can we get some fresh meat to switch these old ones out and he replies back "we don't have anymore to replace" I immediately said we will not be coming back here and to cancel the order. I advice people to not eat here their staff does not care about food we eat.
  • SM
    Sandra & Hogan Macdonald
    Feb 8, 2026
    5.0
    This location gets very busy but their worker Davin did an awesome job to fulfill everyone's order. He was handling the entire store by himself, taking in walk in orders, online orders while ringing each order up. He showed great composure and attitude.
  • CB
    Charlene Byers
    Feb 8, 2026
    1.0
    First off all the windows are so dirty you cannot see inside! When I walked in the music was so loud they could not hear what I was ordering. I was thinking of walking out but decided to give it a try. Fast forward this is the worst sandwiches I have ever gotten at Subway. Bread was dry, meat was dry, tomatoes look like they had been sitting in juice for a few days. I will definitely be looking for a new sandwich shop will not return to this one!
  • TL
    Thomas Lofton
    Dec 20, 2025
    1.0
    12/20/25 ordered on app and it said it would be done at 535PM I get there at 531PM, not ready, thats OK I'm a couple minutes early. I then watch him take 22 straight minutes to make 3 foot longs with 2 of those basically plain and 1 6inch. 22 MINUTES! Not one customer or any other distraction took place during thay time. This place has always been pretty poor but this is just pathetic!
  • BS
    Bryan Stern
    Oct 31, 2025
    1.0
    If you feel like waiting 15 to 20 minutes for a $15 mediocre sub, than this is the place for you. Every time I've gone into this store there has been a long line and only ONE person working. Never again.

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