Brand Certified
Sonic Drive-In
3.8(928 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
987 North Gilbert Road, Gilbert, AZ
85234, United States
Certified by Sonic Drive-In • Mar 01, 2026
(480) 503-1441
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/az/gilbert/987-north-gilbert-road/store-3729
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gilbert, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 987 North Gilbert Road for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.8
928 reviews
5 stars
428
4 stars
188
3 stars
118
2 stars
49
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or improperly prepared items, leading to customer dissatisfaction.
Management Concerns
Several customers expressed frustration with management's lack of responsiveness and professionalism, suggesting a need for better leadership and training.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported frequent issues, indicating inconsistency in performance.
- CLCord Linam4 days ago1.0Sat around waiting for my order till my lunch ran out. Had to just drive away with no food and less money.
- RTRyan Taylor4 days ago1.0Doesn't actually close at midnight. Went in tonight at 11:15pm to be told they are only doing Uber eats and doordash orders. Wouldn't take my order, told me to leave.
- JOJadyn OckenFeb 24, 20261.0went to go get some breakfast burritos and brought my dog with me. they nicely gave us a pup cup but the plastic tip from the whipped cream bag was in the bottom of the cup. thankfully she didn’t eat it. very disappointed. i have a photo if needed.
- KNKei NelsonFeb 19, 20264.0I enjoy sonic (don't eat out much). They forget the condiments a lot. Lol. This location is efficient and normally doesn't have a long wait.
- ANAdrian NFeb 14, 20261.0Sad to see how slow this location is. Ordered on the app, got to a stall to inform about my order, was informed it would be right out and it 25 minute for the food to come out. Possibly understaffed but very unacceptable.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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