Sonic Drive-In

3.7
1253 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Gilbert, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4075 South Higley for the ultimate SONIC experience!

Location

Sonic Drive-In
4075 South Higley, Gilbert, AZ
85297, United States

Hours

Reviews

3.7
1,253 reviews
5 stars
510
4 stars
290
3 stars
203
2 stars
90
1 star
160

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned subpar food quality, including cold, stale, or improperly prepared items.

Positive Staff Interactions

Some customers highlighted positive experiences with specific staff members who provided friendly and efficient service.

Drive-Thru Experience

The drive-thru was frequently criticized for long wait times and order inaccuracies.

Drink Offerings

Customers generally enjoyed the drink options, especially during happy hour promotions.
  • AS
    athenas sophia
    Dec 30, 2025
    1.0
    I went to this sonic around 10 and “ Leilanai who came out to hand my car our drinks was very rude and unprofessional. Our orders had been put in wrong in the system and she was very rude in telling us that we were wrong and that we did not order what we got. She blamed it on the worker who spoke to us on the screen, and kept repeating “ Oh well she’s new” very rude and shamefully. Definitely will not come to this sonic again..
  • SY
    Sage Young
    Dec 23, 2025
    1.0
    We ordered a bunch of corn dogs, we counted several times and realized we were missing one. We told them, they said they would bring it out, left the button "pressed" so we couldn't press it again and never brought us anything.
  • PR
    Patty “Starlight” Revilla
    Dec 14, 2025
    1.0
    They did not give me Marinara for my Mozz Sticks. I would have let it be however I happen to see the receipt and saw that they charge for the sauce!? What? That should come with the meal and if you are going to charge then they at least need to make sure they give you what you paid for. I now wonder if they charge for Ketchup because we all know how great they are about giving you everything you ask for 😒
  • ML
    Mia L
    Nov 10, 2025
    5.0
    This is literally the best sonic ive ever been to. Every time ive gone everyone has been SO NICE and my order is always fresh and correct! Extra shout out to Daryl I believe his name was ?? He had dark hair that’s pulled into a ponytail. He’s always so nice and efficient when bringing my order out! Cannot say enough good things about this location!
  • MM
    mrgunmen2
    Oct 26, 2025
    1.0
    Trapped in the drive through for 30 minutes and was eventually only released when the drivers in front of me decided to leave, their orders were never taken. If I could give it negative stars for service, I would.