Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 130+ locations across over twenty states
Feedback on customer service is mixed; while many praised the friendly and helpful staff, there were several complaints about rude interactions and poor handling of issues.
Food Quality
The quality of the pizza received positive remarks, especially for the deep dish and thin crust options, but there were also reports of inconsistent quality and unsatisfactory orders.
Management Changes
The new ownership has received positive feedback for improving the overall experience, with many customers noting significant improvements since the change.
Order Fulfillment
There are recurring issues with order accuracy and timeliness, including reports of missing ingredients and delays in service.
Ambience and Cleanliness
While some customers appreciated the atmosphere and cleanliness, there were also complaints about unsanitary conditions and unprofessional behavior from staff.
DF
Derek Frazier
Jan 30, 2026
2.0
Placed order at 11:14am with a 60 minute ETA. I called the location at 12:30pm to find out where my delivery is. It's just now leaving the store...OMG! Not happy!
TL
toni love
Jan 26, 2026
1.0
I called to place an order which a lady answered and I asked if I could substitute spinach for mushrooms because of allergy. She yelled at me and hung phone up on me then refused to answer my call. I ordered there before and they had to correct something wrong so tried to give them another try. Won't be using this Val Vista location anymore!
WZ
Wendy Zamora
Jan 20, 2026
2.0
Quality has deteriorated quickly under the new ownership. Ordered a deep dish and it arrived with none of the fillings requested and was basically just an inch of tasteless cardboard crust with some tomato sauce on it. So disappointing.
AM
Amanda Manus
Jan 17, 2026
5.0
I love there thin crust pizza! They put just enough crispyness! Not to much cheese just right! They have great customer service very friendly and respectful! 🙂
NW
Nicholas Walter
Jan 16, 2026
5.0
Phenomenal. The deep dish is incredible. Hearty, great sauce, crunchy sauce.
Ambience is fine. Brickwork is a good start but would love more.
What are the main types of food offered at Rosati's Pizza in Gilbert?
Rosati's Pizza in Gilbert serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches, focusing on high quality and original family recipes.
What are the operating hours of Rosati's Pizza in Gilbert?
Rosati's Pizza in Gilbert is open Monday to Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday to Saturday from 10:00 AM to 11:00 PM.
Does Rosati's Pizza in Gilbert offer delivery and pickup services?