Papa Johns Pizza

2.8
144 reviews
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Business Details

3076 East Chandler Heights Road, Gilbert, AZ
85298, United States
(480) 279-5755
https://locations.papajohns.com/united-states/az/85298/gilbert/3076-east-chandler-heights-road?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Gilbert, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gilbert pizza for any occasion. Call us for pizza delivery in Gilbert or stop by 3076 East Chandler Heights Road for carryout to order the best pizza in Gilbert, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3076 East Chandler Heights Road, Gilbert, AZ
85298, United States

Hours

Reviews

2.8
144 reviews
5 stars
57
4 stars
4
3 stars
8
2 stars
7
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported a decline in food quality, with complaints about burnt, cold, or poorly made pizzas.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and long wait times.

Delivery Issues

Customers frequently experienced delays in delivery, incorrect orders, and difficulty reaching the store by phone.

Staff Behavior

Some reviews mentioned unprofessional behavior from staff, including inappropriate conduct and lack of hygiene practices.

Positive Experiences

Despite the negative feedback, some customers praised the kindness of certain staff members and enjoyed specific menu items.
  • FB
    Fae Byers
    Nov 15, 2025
    5.0
    Never had any issues with this papa johns, i love everything ive gotten!!!! Peace and love :]
  • DD
    Danielle
    Oct 22, 2025
    1.0
    Very disappointed with the food here, the boneless wings were nothing like the picture or description online, and even though I ordered through the Papa John’s website, the order was delivered by door dash and barely warm when it arrived. (cheese on the pizza was solid and not melty)
  • KK
    Keenan KeenanArilli
    Oct 10, 2025
    1.0
    Start with the good: staff is always nice no complaints there. The bad: papa johns has gone wayyyy down hill. Awful food. There is a reason they are going around putting deals on peoples doors for deals. The only reason I tried it again is because of those deals. I wouldnt pay $5 for this pizza. God awful.
  • FJ
    Florene Johnson
    Aug 30, 2025
    5.0
    I ordered over the phone and had gotten a couple of pizzas. They were actually super good. I got everything i had ordered and they boys at the counter were very nice. Thank you guys!
  • AA
    alemigez
    Jul 19, 2025
    1.0
    Dear manager please tell your employees to stop smoking weed during business hours. They smoke weed outside near back door. Your employees smoke Marijuana and drive around like that. If I notice that again I will take further actions.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Gilbert, AZ?

Delivery is available Monday through Thursday and Sunday from 9:30 AM to 11:00 PM, and on Friday and Saturday from 9:30 AM to midnight.

Can I order carryout from Papa Johns Pizza, and what are the takeout hours?

Yes, carryout is available daily from 9:30 AM to 10:45 PM on weekdays and Sunday, and until 11:45 PM on Friday and Saturday.