At Papa Johns Pizza in Gilbert, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gilbert pizza for any occasion. Call us for pizza delivery in Gilbert or stop by 3076 East Chandler Heights Road for carryout to order the best pizza in Gilbert, along with breadsticks, wings, and more!
Customers frequently reported long wait times, incorrect orders, and poor customer service, including rude staff and unresponsive management.
Food Quality
Many reviews indicated a decline in food quality, with complaints about cold, burnt, or poorly made pizzas and wings.
Staff Performance
While some customers praised individual staff members for their kindness and helpfulness, others noted a lack of professionalism and poor management at the location.
Consistency
There were mixed experiences regarding order accuracy and food quality, with some customers having good experiences while others reported repeated issues.
JW
John Welch
Feb 11, 2026
1.0
Ordered 2 pizzas at 6pm on a Wednesday night. It is 7:10 and DoorDash was just now able to pick it up after the driver waited at the location about 20 min to get it. Supposed to be here at 7:30 now. I pray the pizza will be better than the service. Just don’t order from here.
DR
Daniela Reyes
Dec 15, 2025
1.0
This Papa Johns location is always understaffed. Management prefers to keep labor low rather than staffing appropriately . I truly believe this is why my order is always wrong.
AD
Ashley D
Dec 9, 2025
5.0
Thank you manager Von for helping me with my order! I appreciate you.
FB
Fae Byers
Nov 15, 2025
5.0
Never had any issues with this papa johns, i love everything ive gotten!!!! Peace and love :]
DD
Danielle
Oct 22, 2025
1.0
Very disappointed with the food here, the boneless wings were nothing like the picture or description online, and even though I ordered through the Papa John’s website, the order was delivered by door dash and barely warm when it arrived. (cheese on the pizza was solid and not melty)