Panera Bread

4.1
806 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gilbert is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1907 E Williams Field Rd, Gilbert, AZ
85295, United States

Hours

Reviews

4.1
806 reviews
5 stars
456
4 stars
161
3 stars
67
2 stars
37
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers appreciate the freshness and variety of the food, especially soups, salads, and sandwiches, though some have noted inconsistencies in portion sizes and ingredient quality.

Service Experience

While many reviews highlight friendly and accommodating staff, there are significant complaints about slow service, rude interactions, and issues with order accuracy.

Atmosphere

The ambiance is generally described as cozy and inviting, but some customers feel it can become stressful due to overcrowding and noise levels.

Pricing Concerns

Several customers find the prices to be on the higher side, especially in relation to portion sizes and food quality.

Operational Issues

Frequent reports of being out of menu items and delays in service, particularly during busy hours, have been noted as areas needing improvement.
  • RG
    ReGina Gerlach
    Nov 17, 2025
    1.0
    I love Panera, but this one has been the worst one I’ve ever been to! On 11/17 I arrived about 1:07 pm and the very young girl behind the register was not very nice to me, but she was VERY kind to the lady and her teenage daughter that went before me!! I am NOT one to play the race card, but then after I got my food, I went to get my drink at the fountain and she had just got herself a drink also. She put a lid on her cup and I was waiting for her to finish so I could get a lid. She had grabbed the last lid, said sorry, then walked away! I was shocked! The sandwich I got was a limited time chicken sandwich and it had hardly anything in it at all! For the cost of Panera food, their meals should definitely be bigger! This has never happened before!! It was pathetic! The guy handing out the food was also not very kind. Poor service all over the place! To top it off, I had to sit close to a huge table of teenage girls who were so loud! Just a very bad experience!
  • JO
    Jack O'Neal
    Nov 15, 2025
    5.0
    Incredible staff, polite all was greet mr
  • SO
    Suhad Omar
    Oct 20, 2025
    5.0
    Panera Bread is a reliable spot for a quick and comfortable meal. The atmosphere is cozy and inviting, making it a nice place to relax, study, or catch up with friends. Their soups, salads, and sandwiches are always fresh, and the bread and pastries are some of the best you’ll find at a fast-casual restaurant. The Broccoli Cheddar Soup and You Pick Two combo are definite favorites. Service is generally friendly, though it can get a bit slow during busy hours, and prices are slightly on the higher side for the portion sizes. Still, the consistent quality and welcoming vibe make Panera a solid choice for anyone who enjoys wholesome, comforting food in a relaxed setting.
  • DG
    Debbie Gillespie
    Oct 9, 2025
    5.0
    I somehow ordered the wrong salad on the app, not just the wrong salad but the salad I had mocked because it was so not what I liked! The team member noticed the look on my face when I picked it up and asked what was wrong. I told her I had messed up and she made me the correct salad, free of charge, even though it was totally my fault. 🥹
  • PC
    Phyllis Chilton
    Sep 25, 2025
    5.0
    Had lunch with my girlfriends. They had never been to Panera. They were so glad I picked it. The food was great, as always!!

Frequently Asked Questions About Panera Bread

Does Panera Bread Gilbert accept reservations?

No, Panera Bread Gilbert does not accept reservations.

What are the opening hours of Panera Bread Gilbert?

Panera Bread Gilbert is open daily from 7:00 AM to 9:00 PM.