Panera Bread

4.1
811 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gilbert is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1907 E Williams Field Rd, Gilbert, AZ
85295, United States

Hours

Reviews

4.1
811 reviews
5 stars
461
4 stars
161
3 stars
67
2 stars
37
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the friendly and attentive service, others reported rude interactions and poor handling of issues.

Food Quality

Many customers enjoyed the food, particularly the soups and sandwiches, but there were numerous complaints about portion sizes, freshness, and consistency.

Atmosphere

The ambiance is generally described as cozy and inviting, but some customers found it stressful due to noise levels and overcrowding.

Pricing

Several reviews noted that prices are on the higher side, especially considering portion sizes and food quality.

Operational Issues

Customers frequently reported issues with being out of menu items, slow service, and problems with online orders.
  • MM
    mickie martinez
    Dec 27, 2025
    5.0
    What excellent customer service! Excellent food too
  • LS
    Lenny Schneider
    Dec 20, 2025
    5.0
    Great staff here. Very attentive
  • SS
    Sue Stocks
    Dec 16, 2025
    5.0
    I met some lady friends for lunch. I ordered the broccoli cheese soup which was excellent.
  • HB
    Herwin Barroga
    Dec 13, 2025
    5.0
    Eccellente
  • RG
    ReGina Gerlach
    Nov 17, 2025
    1.0
    I love Panera, but this one has been the worst one I’ve ever been to! On 11/17 I arrived about 1:07 pm and the very young girl behind the register was not very nice to me, but she was VERY kind to the lady and her teenage daughter that went before me!! I am NOT one to play the race card, but then after I got my food, I went to get my drink at the fountain and she had just got herself a drink also. She put a lid on her cup and I was waiting for her to finish so I could get a lid. She had grabbed the last lid, said sorry, then walked away! I was shocked! The sandwich I got was a limited time chicken sandwich and it had hardly anything in it at all! For the cost of Panera food, their meals should definitely be bigger! This has never happened before!! It was pathetic! The guy handing out the food was also not very kind. Poor service all over the place! To top it off, I had to sit close to a huge table of teenage girls who were so loud! Just a very bad experience!

Frequently Asked Questions About Panera Bread

Does Panera Bread Gilbert accept reservations?

No, Panera Bread Gilbert does not accept reservations.

What are the opening hours of Panera Bread Gilbert?

Panera Bread Gilbert is open daily from 7:00 AM to 9:00 PM.