Outback Steakhouse

4.3
2494 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gilbert at Williams Field Rd and Market Street in the San Tan Village Marketplace.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2687 South Market Street, Gilbert, AZ
85295, United States

Hours

Reviews

4.3
2,494 reviews
5 stars
1,547
4 stars
471
3 stars
203
2 stars
132
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service, particularly highlighting servers like Jill, Carli, and Cole for their attentiveness and friendliness.

Food Quality

While some reviews noted excellent food, others criticized the quality and preparation of certain dishes, indicating inconsistency.

Atmosphere

Feedback on the restaurant's atmosphere was mixed, with some describing it as friendly and welcoming, while others found it gloomy and uninviting.

Customer Experience

Several customers expressed disappointment with their overall experience, particularly regarding service issues and food quality, leading to a lack of return visits.
  • ML
    Mike L
    1 day ago
    5.0
    We used to go here a lot. Been a few years…felt like it got old and tired. Still looks the same but felt more lively with a full house. The steaks were done perfectly. We wish the blue-cheese crumble had more blue cheese. Lobster was shockingly perfectly prepared Wedge salad is still the best around The onion soup was fantastic so good on a rainy days. Was a great experience and well put it back on the rotation.
  • MS
    McKel Springer
    Nov 16, 2025
    5.0
    jill was wonderful, answered all our kids questions about the menu, gave great recommendations.She checked in regularly , and took very good care of us. We will be back.
  • AR
    Alan R
    Nov 16, 2025
    2.0
    I have a 5 star review for the Outback on McKellips, and I’ve had great experiences with the one in Glendale also. But, with this location, I have been 3 times and all 3 times they messed something up with my order and one time they double charged me also. Now, they did get the double charge straightened out eventually, on the 2nd order I got a credit for an item missed and the 3rd time I found the mistake before even driving off so was able to go back in and get what they missed. But they are currently shooting 3/3 100% messing up every order I’ve ever gotten from there. Pretty impressive in a painful way. Also, while it is a nitpick I’m going to throw it in - this is the only location I’ve gone to that does not come out to your vehicle for curb side delivery. Every parking spot has a sign that says “wait in your car, we will come out to you.” And all other Outbacks have. But not here. The 3 times I got curbside delivery never once have I seen an employee doing it. Everyone just gets tired of waiting and eventually just goes in to pick it up. Again, not the biggest deal, but it is what I consider to be another sign they don’t see customer service or getting things right as their top priority
  • KC
    Katherin Carollo
    Nov 7, 2025
    4.0
    Everyone liked their food except the one who ordered the filet. The Filet was over cooked and had no taste at all. Very disappointed. Our server was excellent and the manager took the Filet off our bill. That was absolutely the right thing to do and we appreciated it.
  • KT
    Kirstan Tapley
    Nov 6, 2025
    5.0
    Our service was excellent, we went to a different location yesterday and didn't have a very good experience but this location was flavored just right, we had a nice time and will be returning to this location. Thank u so much for a great night jill. It was my birthday yesterday and this was our redo and it didn't fail us today.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.