McDonald's

3.0
478 reviews
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Business Details

145 S Higley Rd, Gilbert, AZ
85296, United States
(480) 687-3698
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
145 S Higley Rd, Gilbert, AZ
85296, United States

Hours

Reviews

3.0
478 reviews
5 stars
155
4 stars
70
3 stars
45
2 stars
21
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, including reports of rudeness and unprofessional behavior from some employees.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning issues like overcooked items and incorrect preparation.

Cleanliness

While some customers noted cleanliness in the dining area and restrooms, others reported unsanitary conditions.
  • VH
    Vanessa Haro
    Dec 31, 2025
    1.0
    i’m not usually one to complain. this is the rawest quarter pounder i’ve ever received in my life 🤢
  • BM
    Bella M
    Dec 30, 2025
    1.0
    30 minutes and they could not get a burger correct. Had to go back twice and still left with no burger. Told the gm I need to speak with him and he sent 2 others to deal with me. The shift manager took a picture of my online order and still didn't get it right. Will never be back. Incompetent!!!!!
  • RR
    ramosc40
    Dec 23, 2025
    1.0
    This place has got to be the slowest McDonald’s on earth!! I waited for over 40 mins and still haven’t received my breakfast.
  • AC
    Aidan Cell!
    Nov 29, 2025
    5.0
    It’s Good And The Food Is Absolutely Delicious And I Love The Manager There!
  • AS
    Abby S
    Nov 11, 2025
    1.0
    I’m a regular customer here I take my clients who are children in the spectrum. We went for a curbside pick up and when the lady handed me my food and walked off I see her hit her vape. My clients saw that and started mimicking her and yelling “she’s smoking”. By the end of the night I get phone call from my clients parents asking me why their saying “ she’s smoking” I explained the situation and not only did I get in trouble by them but also my supervisor. I think smoking in-front of children or “ family-friendly” restaurants is very inappropriate especially since there’s always children around at this location. Doesn’t sit right with me and just unprofessional.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 145 S Higley Rd, Gilbert, AZ?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Fridays and Saturdays, it is open from 5:00 AM to midnight.

Does this McDonald's location offer delivery services? If so, what are the delivery hours?

Yes, delivery is available from 5:00 AM to 11:00 PM Sunday through Thursday, and from 5:00 AM to midnight on Friday and Saturday.