McDonald's

3.2
166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1705 E Queen Creek Rd, Gilbert, AZ
85298, United States

Hours

Reviews

3.2
166 reviews
5 stars
52
4 stars
34
3 stars
20
2 stars
8
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and lack of attention from staff, particularly during busy hours.

Food Quality

Many reviews mentioned cold or improperly cooked food, with several customers expressing disappointment in the freshness and quality of their meals.

Customer Experience

While some customers praised friendly staff and good service, others highlighted issues with cleanliness and a noisy environment, particularly during peak times.

Pricing Concerns

Several customers noted that prices seemed high for the quality of food received, leading to dissatisfaction with value for money.

Operational Issues

Frequent complaints about broken equipment, such as the ice cream machine, and inconsistencies in operating hours were noted.
  • NH
    Noemi Howard
    4 days ago
    1.0
    I have visited this location several times, and unfortunately the customer service has consistently fallen short. The food quality has also been below expectations. I rarely leave negative reviews, typically choosing not to leave one at all, but I cannot recommend this location based on my experiences.
  • MK
    Mei Kwon
    Oct 18, 2025
    1.0
    I got breakfast this morning. The sausage egg mcmuffin was very greasy. I got sick soon after I ate it. I won't be back.
  • RR
    Ryanne
    Sep 29, 2025
    4.0
    Was good
  • MN
    Matt Nichols
    Sep 13, 2025
    4.0
    So much negativity in these reviews. Son wanted a happy meal so we came for lunch on a Saturday. All of our food was hot and tasted fresh. Do I wish it was cheaper, of course-but the staff was great, place was clean, and food tasted as expected. Good experience.
  • EJ
    eric johnson
    Aug 25, 2025
    1.0
    Was told to wait at the drive thru menu while the line looked empty in front. 6 cars behind , stuck in the middle and can’t leave . Lost my appetite and never purchased. For being a new looking place , It sucked . More communication could have resolved this instead of silence.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1705 E Queen Creek Rd, Gilbert, AZ?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.