Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising staff like Franklin and others reporting rude or inattentive service.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, while some customers enjoyed fresh meals.
Cleanliness
The cleanliness of the restaurant is often criticized, with dirty tables and unsanitary conditions noted by multiple customers.
Pricing Concerns
Many customers feel that prices are too high for the quality of food received, particularly for kids' meals.
Operational Issues
Frequent complaints about slow service, incorrect orders, and issues with the drive-thru experience.
CO
cameron otto
2 days ago
2.0
I know we shouldn't expect much. But waiting in drive thru just to have to wait as 6 cars after us get their food and and go around. Not just drinks but bags of food. It's breakfast. Not many items to cook..... You sit and wonder what is going on. From payment to delivery 17 minutes. And to get food where the cheese isn't melted, patty hanging half outside the muffin, and grease slathered all over the outside. No ketchup packets as requested at the speaker. Not even napkins or straws to use for drinks... it continues to disappoint. If it wasn't for my Coke addiction which is obviously only good as a fountain drink from McD'S... i wouldn't give this place half a thought.
MM
Max
6 days ago
5.0
McDonalds is McDonalds, but this one has Franklin. He makes my day when I go after my daily Diet Coke. Thanks Franklin!
LT
Lizz Tetter
Jan 25, 2026
5.0
We live close by They are always really quick and we can expect the same quality every time
MD
marty D
Jan 18, 2026
3.0
Staff was polite but not accommodating to a meal we bought. We ordered mcnuggets and fries. Fries were fresh but absolutely had no salt. The Mcnuggets were not fresh and were room temperature. There was staff available to wipe down tables(as there were no customers in store but 2) but half the tables were dirty and the entire time we ate; no one still wipedown the tables. Very disappointing and so easy to keep clean and make dining more enjoyable
AL
A Lol
Jan 12, 2026
1.0
I don't frequent McDonald's but do get an occasional happy meal for the kid. I was shocked by the price of a happy meal (even with a coupon) at this location! Over $8 with a $1 off coupon! Insane for a crappy kids meal. It was $2 more than the location around the corner! Won't be coming back to this location
What are the regular operating hours for McDonald's at 1705 E Queen Creek Rd, Gilbert, AZ?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What delivery options does McDonald's offer and when can I order delivery?
McDonald's offers delivery service daily from 5:00 AM to 11:00 PM, except Sundays when delivery starts at 6:00 AM. You can order delivery online using their delivery URL or the McDonald's mobile app.
Can I order ahead using a mobile app at this McDonald's?
Yes, you can order ahead using the McDonald's App available on both Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any services for children or families?
Yes, this location offers a children's menu and has high chairs available. It also welcomes children and provides wheelchair accessible seating and restrooms.
Is Wi-Fi available for customers at this McDonald's?
Yes, free Wi-Fi is available for customers at this McDonald's.
Which nearby places can I visit for entertainment or activities before or after dining at McDonald's?
You can visit Perry Pool for swimming activities or Iron Courts and Planet Fitness for gym and sports activities near McDonald's.
Are there other dining options close to this McDonald's location?
Yes, nearby dining options include Mesquite Fresh Street Mex for Mexican cuisine, Black Rock Coffee Bar and FiiZ Drinks for cafes, and Little Caesars Pizza for pizza and fast food.
How can local customers benefit from nearby services such as Larson Family Orthodontics or Walgreens when visiting McDonald's?
Customers can conveniently combine their visits by stopping at Larson Family Orthodontics for dental care or Walgreens for pharmacy or convenience needs near McDonald's.
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