Location.com logo
Brand Certified

McDonald's

3.2
(179 reviews)

Business Details

1705 E Queen Creek Rd, Gilbert, AZ
85298, United States
(480) 699-4165
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1705 E Queen Creek Rd, Gilbert, AZ
85298, United States

Hours

Reviews

3.2
179 reviews
5 stars
59
4 stars
37
3 stars
21
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff like Franklin and others reporting rude or inattentive service.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, while some customers enjoyed fresh meals.

Cleanliness

The cleanliness of the restaurant is often criticized, with dirty tables and unsanitary conditions noted by multiple customers.

Pricing Concerns

Many customers feel that prices are too high for the quality of food received, particularly for kids' meals.

Operational Issues

Frequent complaints about slow service, incorrect orders, and issues with the drive-thru experience.
  • CO
    cameron otto
    2 days ago
    2.0
    I know we shouldn't expect much. But waiting in drive thru just to have to wait as 6 cars after us get their food and and go around. Not just drinks but bags of food. It's breakfast. Not many items to cook..... You sit and wonder what is going on. From payment to delivery 17 minutes. And to get food where the cheese isn't melted, patty hanging half outside the muffin, and grease slathered all over the outside. No ketchup packets as requested at the speaker. Not even napkins or straws to use for drinks... it continues to disappoint. If it wasn't for my Coke addiction which is obviously only good as a fountain drink from McD'S... i wouldn't give this place half a thought.
  • MM
    Max
    6 days ago
    5.0
    McDonalds is McDonalds, but this one has Franklin. He makes my day when I go after my daily Diet Coke. Thanks Franklin!
  • LT
    Lizz Tetter
    Jan 25, 2026
    5.0
    We live close by They are always really quick and we can expect the same quality every time
  • MD
    marty D
    Jan 18, 2026
    3.0
    Staff was polite but not accommodating to a meal we bought. We ordered mcnuggets and fries. Fries were fresh but absolutely had no salt. The Mcnuggets were not fresh and were room temperature. There was staff available to wipe down tables(as there were no customers in store but 2) but half the tables were dirty and the entire time we ate; no one still wipedown the tables. Very disappointing and so easy to keep clean and make dining more enjoyable
  • AL
    A Lol
    Jan 12, 2026
    1.0
    I don't frequent McDonald's but do get an occasional happy meal for the kid. I was shocked by the price of a happy meal (even with a coupon) at this location! Over $8 with a $1 off coupon! Insane for a crappy kids meal. It was $2 more than the location around the corner! Won't be coming back to this location

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1705 E Queen Creek Rd, Gilbert, AZ?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: