Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
988 reviews
5 stars
325
4 stars
166
3 stars
122
2 stars
87
1 star
288
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; some report excellent and friendly service, while others mention rude staff and slow service.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Cleanliness
The cleanliness of the location is noted positively by some, but there are also complaints about unsanitary conditions in the bathrooms and food preparation areas.
Food Quality
While some customers enjoyed fresh and hot food, others reported cold items and poor quality, particularly with specific menu items.
Management Issues
Several reviews highlight problems with management, including poor staff training and lack of effective oversight, contributing to overall dissatisfaction.
- MLMegan Laiacono5 days ago4.0This is one of the better McDonald's locations.
- AMAshley MetcalfDec 7, 20255.0This is the best Mcdonalds around. The staff is friendly and attentive to all the customers needs. The new manager is kind. I bring my little ones here 2 to 3 times a week to play. The playground is always clean now. The food is fresh too. We used to hear yelling all the time from the previous manager but not anymore. I recommend this Mcdonalds.
- JJJNov 6, 20251.0So tired of getting gypped on toppings. One pickle slice is an upgrade, couple specs onion, usually I’m lucky if I get anything more than ketchup. I don’t know what’s happening to this location in the last year, but it has been getting worse and worse. When I get a fish sandwich, I’m lucky if I get nickel sized tartar sauce, then when I ask for extra, I am charged to get what I was supposed to get to begin with, it’s ridiculous. As far as McDonald’s as a chain goes, the fries are totally different and usually undercooked, especially here, portions have been getting noticeably smaller ex. the fish sandwich comically smaller and some other sandwiches, chicken nuggets and beef patties thinner, etc and as mentioned, toppings are sparse -if any at all. With the major outpaced price increases from this chain, it would be much better to get a nice quality hamburger from somewhere else that will actually fill you up and that you don’t have to beg for what’s supposed to come on it. I Remember McDonald’s ran an ad saying that they were gonna increase toppings, seems to be the opposite. Odd that ad ran shortly. Now even the coke has changed, you’ve got to be kidding! It tasted like some cleaner was left in it after 7pm dec 2025. Terrible terrible, nothing good left here.
- KKkalyan kumarNov 2, 20252.0One of the worst locations of MCD
- JTJason TaylorOct 12, 20251.0Slow. Even when ordering ahead on the app
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 6324 S Higley Rd, Gilbert, AZ?
McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining hours.
What are the Drive-Thru hours for this McDonald's in Gilbert, AZ?
The Drive-Thru is open every day from 5:00 AM to midnight (12:00 AM).
Can I order McDonald's for delivery from this location?
Yes, McDonald's offers delivery service daily from 6:00 AM to 11:00 PM, accessible via their delivery URL.
What ordering options does this McDonald's offer?
You can order through the McDonald's app, online via their smart link, or use curbside pickup and contactless delivery options.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, the location features a drive-thru service available daily from 5:00 AM to midnight.
What nearby automotive services are available around McDonald's at 6324 S Higley Rd?
Nearby automotive services include Brakes Plus, Sun Devil Auto, and AutoZone, useful for vehicle repair and maintenance if needed during your visit.
Are there any nearby beauty or spa salons close to McDonald's at this location?
Yes, several nearby beauty and spa salons include Image Is Everything Salon, A Chemical Romance Salon, Style de Vida Salon Spa Studios, and Blonde Amore'.
What are some recreational or fitness options near this McDonald's?
Nearby fitness and recreational facilities include Full Out Performance Dance Company, Potential Realized Training (boot camp), and Core Body Pilates.
Is there a nearby urgent care or medical facility close to this McDonald's?
Yes, NextCare Urgent Care Gilbert and Seville Veterinary Hospital are located nearby for any health or pet care needs.