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McDonald's

3.1
(995 reviews)

Business Details

6324 S Higley Rd, Gilbert, AZ
85298, United States
(480) 988-5981
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6324 S Higley Rd, Gilbert, AZ
85298, United States

Hours

Reviews

3.1
995 reviews
5 stars
327
4 stars
166
3 stars
122
2 stars
88
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff and quick service, while others reported rude behavior and slow service.

Order Accuracy

Many customers expressed frustration with incorrect orders, citing frequent mistakes and missing items.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others complained about cold food and poor preparation.

Cleanliness

Cleanliness received mixed reviews, with some noting clean facilities while others reported issues like defective soap dispensers and unsanitary conditions.

Management Issues

Several reviews highlighted concerns about management, including poor staff training and lack of effective oversight leading to service inconsistencies.
  • CA
    Ciara Alery
    Feb 18, 2026
    1.0
    Don't go here for ice cream. We orders multiple mcflurries, sundae's and cones. The mcflurries and sundae's were half full at best. Disappointing.
  • KB
    Kelly Barcelo
    Feb 18, 2026
    2.0
    Did curbside order it's been over 1/2 hour waiting & never got our food! No one answers phone & have children in the car that shouldn't be left alone!
  • 22
    2020Fox
    Feb 15, 2026
    5.0
    We just went in, and the food was phenomenal and came out quickly. Gabby was an absolute angel and made our experience so much better. She accidentally spilled a drink because we had ordered a few too many drinks, and she was so quick to clean it up and offer help. Then she was quick to get us any help or answer any questions, and she checked in on us while we were eating. This was supposed to be such a quick pit stop, but she made it memorable, and I NEED to drive out of my way to come to this location again!
  • SH
    Sofia Harvey
    Feb 15, 2026
    5.0
    EVERYONE WAS SO KIND!! Gabby deserves a raise cause whattt!! She was so kind and made jokes and just made my friends and I’s outing even better 🥹🫰🏽 Thank you for serving us Ms. Gabby
  • RZ
    Ryan Z
    Jan 17, 2026
    1.0
    I haven't been to McDonald's in yrs. im not sure what you're doing to the food but its the most distasteful burgers and frys I've ever had. How can a company live with themselves serving this to the public. I know the answer... money... but this has to stop. Grow some morals McDonalds!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 6324 S Higley Rd, Gilbert, AZ?

McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining hours.

What are the Drive-Thru hours for this McDonald's in Gilbert, AZ?

The Drive-Thru is open every day from 5:00 AM to midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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