McDonald's

3.1
985 reviews
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Business Details

6324 S Higley Rd, Gilbert, AZ
85298, United States
(480) 988-5981
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6324 S Higley Rd, Gilbert, AZ
85298, United States

Hours

Reviews

3.1
985 reviews
5 stars
322
4 stars
165
3 stars
123
2 stars
88
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly staff and quick service, while others reported rude behavior and slow service.

Order Accuracy

Many customers expressed frustration with incorrect orders, citing frequent mistakes and missing items.

Cleanliness

Feedback on cleanliness was mixed; some noted clean facilities while others reported issues like defective soap dispensers and unsanitary conditions.

Food Quality

Food quality received mixed reviews, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared items.

Management Issues

Several reviews highlighted concerns about management, including poor staff training and inadequate handling of customer complaints.
  • JJ
    J
    Nov 6, 2025
    2.0
    So tired of getting gypped on toppings. One pickle slice is an upgrade, couple specs onion, usually I’m lucky if I get anything more than ketchup. I don’t know what’s happening to this location in the last year, but it has been getting worse and worse. When I get a fish sandwich, I’m lucky if I get nickel sized tartar sauce, then when I ask for extra, I am charged to get what I was supposed to get to begin with, it’s ridiculous. As far as McDonald’s as a chain goes, the fries are totally different and usually undercooked, especially here, portions have been getting noticeably smaller ex. the fish sandwich and some other sandwiches, chicken nuggets, etc and as mentioned, toppings are sparse if any at all. With the price increases it would be much better to get a nice quality hamburger from somewhere else that will actually fill you up and that you don’t have to beg for what’s supposed to come on it. I Remember McDonald’s ran an ad saying that they were gonna increase toppings, seems to be the opposite. Odd that ad ran shortly.
  • KK
    kalyan kumar
    Nov 2, 2025
    2.0
    One of the worst locations of MCD
  • JT
    Jason Taylor
    Oct 12, 2025
    1.0
    Slow. Even when ordering ahead on the app
  • W1
    Witching Hour 1692
    Oct 3, 2025
    1.0
    Doors locked and its not even 10:00pm so maybe you need to change your signs to not fool people into believing you're open when your not.
  • SS
    Sarah
    Sep 30, 2025
    5.0
    I really enjoyed the variety of menu options, the new fall items, the spacious store, and the convenient ordering system. I especially liked the play area for infants and children, as well as the comfortable chairs and large tables, which made it feel like a cozy café with a nice atmosphere. Next time, I’d love to stay a bit longer.
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 6324 S Higley Rd, Gilbert, AZ?

McDonald's is open daily from 6:00 AM to 11:00 PM for regular dining hours.

What are the Drive-Thru hours for this McDonald's in Gilbert, AZ?

The Drive-Thru is open every day from 5:00 AM to midnight (12:00 AM).