McDonald's

3.3
1189 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 W Warner Rd, Gilbert, AZ
85233, United States

Hours

Reviews

3.3
1,189 reviews
5 stars
390
4 stars
206
3 stars
218
2 stars
114
1 star
261

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff interactions and long wait times.

Food Quality

Customers frequently reported receiving cold or improperly prepared food, with several instances of missing items.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff behavior and inadequate training.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was criticized, with reports of unsanitary conditions.

Customer Experience

While some customers had positive experiences with friendly staff, many others felt ignored or disrespected during their visits.
  • RG
    Rochelle Galloway
    4 days ago
    2.0
    I ordered an Oreo mcflury and was thoroughly disappointed is the lack of Oreo to ice cream ratio.
  • ZA
    Zahilya Austin
    4 days ago
    5.0
    It's still good trash food 🤷🏿‍♂️
  • TR
    Ty Rone
    Jan 5, 2026
    1.0
    Waited over 15 minutes for 10 piece nuggets and happy meal which were cold and disappointing to say the least. It was giving “why you interrupting us for, HUH!?” vibes.
  • DO
    Delon O'Neil
    Dec 28, 2025
    1.0
    The absolute worst McDonald's I have ever been to. They have the hours of open to 11 pm posted on theor doors, but the 5 workers that are there are too lazy so they close doors and make people wait 20+ plus minutes in the drive through for their food. I had a delivery to make and wasn't ordering otherwise I would have left immediately. DON'T go here. Go to ANY other McDonald's if you have the time. They are absolutely trash.
  • JA
    Jiraya Akira
    Dec 21, 2025
    1.0
    So are straws extra? Or is it something I gotta order off a secret menu cuz what the hell those DEI training go through? How to forget bare minimum effort?

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Gilbert, AZ?

McDonald's in Gilbert, AZ is open for dining from 5:00 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's is open daily from 4:00 AM to midnight, providing extended service hours.