Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,387 reviews
5 stars
427
4 stars
240
3 stars
209
2 stars
136
1 star
375
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold fries, incorrect orders, and unsatisfactory preparation.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.
Management Issues
Feedback indicated inconsistent management quality, with some praising specific managers while others criticized their attitude and effectiveness.
- EMExcie Music4 days ago1.0Harsh service. Cutos to the lady for trying to make it right. A soft explanation would go a long way.
- RLRichard LinekOct 18, 20252.0Ate here yesterday. As in many McDonalds the fries were barely warm. They gave us a new batch which wasn't much better. Even some soggy ones in the bottom. How do you make a cheeseburger look like it has been stepped on sliding off the bun? I should have taken a picture but I bet most of us have had the same experience. McDonalds doesn’t seem to care much. Fast food doesn’t mean it has to look that bad.
- MHMatt HartOct 17, 20252.0Ordered food online. 10 or 15 minutes before 10:30. I showed up at 10:30 on the dot. Waited for the car in front of me it was 10:31 gave my code to order and the person working said their no longer serving breakfast. Thats just bad business. Did they think I put in my order and i wasnt going to show up. Do that do that to door dash as well. Thats pretty sad how quick they are ready for it to be lunch that they would turn away a customer. I will go to the other location from now on.
- ESEmily SimpsonOct 7, 20253.0This is our local McDonald's so we come here once and awhile, but it has some hygiene issues. We saw an employee sitting on a food prep counter, and no member of staff corrected this despite many workers being in the restaurant. I recently had an order with molding lettuce. We will not return to this location until these issues are addressed and corrected.
- ARAnnalee R.Oct 6, 20251.0Literally the worst experience I’ve ever had. My bf and I ran here during his lunch break bc he’s teleworking. We ordered at 12:41 needing to be back at our house (5min away) at 1:05. It is currently 1:15 and we are still waiting. Several people have ordered after us and gotten their food. All we ordered was a 10 piece and an ice cream cone! We are now so late back to our house and back to his job. Finally got our order after my bf went up to talk to them. Woman was apologetic.
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 4740 E Queen Creek Rd, Gilbert, AZ?
The McDonald's location at 4740 E Queen Creek Rd in Gilbert, AZ is open daily from 6:00 AM to 11:00 PM for dine-in service.
When is the drive-thru service available at this McDonald's?
The drive-thru at this McDonald's is open every day from 5:00 AM until midnight (12:00 AM).
Does this McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery from 6:00 AM to 11:00 PM daily, with services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for pickup or delivery at this McDonald's?
You can place orders through the McDonald's App available on iOS and Android, or order online via https://mcdonalds.order.online/business/-5579.
What payment options does this McDonald's location accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa payment options.
Is WiFi available at this McDonald's?
Yes, this McDonald's location offers WiFi for customers.
Are there any nearby gyms where I can work out before or after visiting McDonald's?
Yes, Anytime Fitness and The Yard Gym Power Ranch are nearby gyms where you can work out before or after enjoying your meal at McDonald's.
What nearby places of interest can I visit around McDonald's at 4740 E Queen Creek Rd?
Nearby you can find a Walgreens pharmacy for convenience, Starbucks coffee shop, and Rosati’s Pizza restaurant for more dining options.
Are there any nearby financial services close to this McDonald's?
Yes, there are multiple financial service locations nearby including Western Union for money transfers, LibertyX Bitcoin ATM, and Wells Fargo ATM.
Does this McDonald's participate in any customer rewards programs?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.