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McDonald's

3.1
(1347 reviews)

Business Details

4740 E Queen Creek Rd, Gilbert, AZ
85297, United States
(480) 988-9466
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4740 E Queen Creek Rd, Gilbert, AZ
85297, United States

Hours

Reviews

3.1
1,347 reviews
5 stars
412
4 stars
225
3 stars
202
2 stars
132
1 star
376

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as cold or improperly prepared items, and missing ingredients.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and lack of effective training for staff.

Mixed Experiences

While some customers praised individual staff members for their friendliness and service, overall experiences varied widely.
  • CI
    Cynthia Irma
    5 days ago
    1.0
    In the Drive thru and Woweve taking the order 02/26 around 12:30PM. Worst Service ever. just ask what i want no greeting. Hears wrong i said THE which people say different, have an accent. Not 3. Instead of correctly argues with me and say what do i want. I tell her and she says pull forward and smart remarks “UMM YOUR WELCOME” for what bad behavior and service ? Then she’s screaming about it and no one is answering the window for me to pay. You can hear with window closed.
  • PP
    Pinwheel
    Feb 14, 2026
    1.0
    There was a bite taken out of my burger before I started eating and they forgot the cheese on my burger
  • HM
    H Moore
    Feb 6, 2026
    1.0
    Absolutely terrible service. Plenty of employees standing around in the back, but not one seemed interested in helping customers. Long waits just to get an order taken or fix something they forgot, and no sense of urgency or care at all. Easily one of the worst McDonald’s experiences I’ve had.
  • KD
    Kristine DeMik
    Jan 29, 2026
    5.0
    The grandkids love it!
  • MN
    Mikey Ninety-One
    Jan 28, 2026
    1.0
    Workers consistently cant do the bare minimum. Drive thru is always backed up, front lobby isn’t ever cleaned or customers even looked at. Disappointing because this used to be a good location. Guess all the good workers and managers left. Don’t come here!

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 4740 E Queen Creek Rd, Gilbert, AZ?

The McDonald's location at 4740 E Queen Creek Rd in Gilbert, AZ is open daily from 6:00 AM to 11:00 PM for dine-in service.

When is the drive-thru service available at this McDonald's?

The drive-thru at this McDonald's is open every day from 5:00 AM until midnight (12:00 AM).

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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