Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers praised friendly staff, many reported rude management and poor service experiences.
Order Accuracy
Numerous reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly cooked items.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty conditions and unsanitary practices.
Speed of Service
Many reviews mentioned slow service times, particularly during peak hours, impacting overall customer satisfaction.
SB
Sarah Beck
Oct 27, 2025
5.0
Joey is so nice and friendly! Thanks for the good food and the great service!
LB
Lillian Belmonte
Oct 9, 2025
2.0
This is the fifth time they’ve forgotten all of the toppings (including the bacon) on my Bacon McDouble
KS
Keyla Sabourin
Oct 5, 2025
5.0
I went one day because I’m close and have fur babies as well I was disappointed the manager didn’t give pup cups. However I went again asked for my order to be packed a certain way Olga did great in addition I thought I’d ask again and we were blessed to get the manager PATTI who also loves fur babies and gave me two pup cups for my female Pug and my big boy I appreciate I found out to go when she is on shift. Thank you. 🙏 I forget the guys name at the first window great customer service.
CS
christine steley
Sep 15, 2025
3.0
My only complaint, we have NEVER received fresh French fries at 2pm, office is down the street so this is one of our go to places for quick lunch at 2pm. After numerous visits receiving old cold fries for our lunch time, we go elsewhere if we want fries with lunch.
AR
Al Reid
Aug 8, 2025
5.0
This McDonald’s is one of the best ones,
In particular, they have a fantastic employee named Jane. She just does such a great job.
What are the delivery hours for this McDonald's location?
The delivery service is available Monday through Sunday from 5:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru services and when is it open?
Yes, the drive-thru is open daily from 5:00 AM until 11:00 PM, extended to midnight on Fridays and Saturdays.
What types of payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is it possible to order McDonald's food online or via a mobile app?
Yes, orders can be placed online through their delivery URL or via the McDonald's App available on Apple and Android devices.
What services does this McDonald's location offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 47 N Mcqueen in Gilbert, AZ, 85233, United States.
What nearby convenience stores and gas stations can customers visit when they come to McDonald's?
Customers can also visit ARCO, AMPM, ExtraMile, and Chevron Station Gilbert, all nearby convenience stores and gas stations for additional needs.
Are there any nearby eateries or dessert places to explore around this McDonald's?
Yes, nearby dining options include Andy's Frozen Custard for desserts, Filiberto's Mexican Food, SHERPA KITCHEN, The Good Egg, Curry Garden, Red Bird Cafe, Thai Boat Noodle.PS, and Tacos Calafia Gilbert.
Can customers find any health or wellness services near this McDonald's location?
Nearby health and wellness services include Islands Animal Clinic, Palo Verde Cancer Specialists, Arizona Urology, Salud Med Spa, Advanced Pediatric Cardiology, and Specialty Pain Management.
How can customers benefit from the MyMcDonald's Rewards program?
Customers can earn points for free food by participating in the MyMcDonald's Rewards program detailed at their website.