McDonald's

3.4
2343 reviews
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Business Details

1945 E Baseline Rd, Gilbert, AZ
85234, United States
(480) 497-8727
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1945 E Baseline Rd, Gilbert, AZ
85234, United States

Hours

Reviews

3.4
2,327 reviews
5 stars
850
4 stars
469
3 stars
344
2 stars
178
1 star
486

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty floors and sticky tables.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers often needing to check their bags.

Customer Service

Service quality is inconsistent; some customers experienced friendly staff while others reported rude or inattentive employees.

Food Quality

Several reviews mentioned issues with food freshness and quality, including cold or poorly prepared items.

Pricing Concerns

Customers expressed dissatisfaction with higher prices compared to other locations, along with complaints about value for money.
  • AC
    Aux C.
    Dec 27, 2025
    1.0
    Stop hiring the same demographic. Bro i come here in hopes of it being better cause its close to me during my time off work (lunch) and me and my wife are disappointed everytime. Ordered at 12:40 ish on Saturday 12/27 Order was completely wrong, got a large meal with a medium drink while my wife gets her large, okay i dont care ill live. Pull around no sauce inside the bag. Okay ill live, ill go inside and ask. Everyone avoids ppl waiting at the counter cause the sauce is behing the counter making you late to clock back in, okay ill live. But then my burger, that i had asked for plain, is just a catastrophe of ketchup, onion, and pickle, busting through the wrapper. Im not even joking. The item paper says plain, but cmon thats the least that could be correct and its wrong. I dont imagine that the drive through times just that serious to be skipping over little things that add up from taking my order to them having to complete the order and it all coming out hot at the same time. convenience and quickness, when you take those parts away, it’ll just making everyone annoyed and frustrated.
  • CR
    Chase Rasmussen
    Dec 25, 2025
    5.0
    I have always had a pleasant experience here. I only get breakfast there. But when I do, the food is good. And the staff are very friendly.
  • CA
    Carlos A
    Dec 23, 2025
    5.0
    exelente servicio y rapidez.
  • RY
    Richard Youngquist
    Dec 22, 2025
    1.0
    Service was fine. Food was terrible.
  • DS
    Douglas Smith
    Dec 5, 2025
    5.0
    STOPED BY IN THE AM USING THE DRIVE THRU FROM THE PERSON STANDING OUTSIDE TO TAKE MY ORDER TO THE GUY THAT TOOK MY PAYMENT TO THE PERSON THAT GAVE ME MY ORDER YOU THREE STARTED MY MORNING AND IT WAS AWSOME BECUZ OF U
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Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 1945 E Baseline Rd, Gilbert, AZ?

McDonald's at 1945 E Baseline Rd is generally open from 4:00 AM to 11:45 PM Monday through Saturday, and from 5:00 AM to 11:00 PM on Sundays.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:00 AM to midnight Monday through Thursday and Sunday, and from 4:00 AM to 2:00 AM on Fridays and Saturdays.