Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,394 reviews
5 stars
589
4 stars
296
3 stars
232
2 stars
90
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are reported as rude or inattentive.
Food Quality
Inconsistent food quality reported, with several customers receiving cold or incorrect orders, while others enjoyed their meals.
Cleanliness
Concerns raised about cleanliness in the dining area and drink stations, with some customers noting unsanitary conditions.
Speed of Service
Long wait times reported in both drive-thru and curbside pickup, with some customers expressing frustration over delays.
Management Issues
Frequent mentions of poor management and lack of organization, leading to negative customer experiences.
- THTrevor Hagarty5 days ago1.0Miserable people only worry about moving the line as fast as possible instead of taking care of there customers. 0 stars from me, if you don’t like your job. Quit.
- SMSam meowNov 16, 20251.0Going through the drive thru at one pm, i was craving breakfast but alast there was none, i ordered a happy meal not one but two, and a medium fry….. The brave soldier in the window looked beyond tired, angry and upset…. My happy meals unbeknownst to me… weren’t happy….. no sauce… and five nuggests instead of six,…… i feel to my knees in the passeneger seat and cried to the gods above who have forsaken me… lack of lively barbeque sauce to coax and flirt with my tongue, and ranch to calm the heat and soothe the pain…. I yearn for my lovely sides of large enough fries that host a cold unloving marrige instead of a fresh clean one
- LGLindsey GallardoNov 5, 20255.0I have gone through the drive thru at the Higley and baseline location twice over the last few months and both times I have interacted with Carroll and I just wanted to say she is one of the sweetest drive-through employees I’ve ever interacted with at any food chain! She has such great customer service and is so friendly!
- IDIGGY ZULU BY DESIGNOct 31, 20251.0Asked for extra pickles on the burger only two so I go inside and bring it back then the girl brings me a a small cup of pickles. I said can you remake it right she said I guess so I talked to Manger she told her to remake it.it was a qpwch they gave me a double qpwch smdh and fries were cold & over cooked. Never again will I buy anything here not even a cup of water.
- KSKevan ScottOct 28, 20255.0Michelle was the lady who had said hello to me and upon grabbing my online order, she had said thank you Kevan. It was amazing. Then she had helped me in placing a new couple orders. She is very knowledgeable and had other team members requesting her to help them with how to do certain tasks on the register. She is phenomenal. Very great place and I plan on coming back to this location.
Frequently Asked Questions About McDonald's
What are the regular dine-in operating hours for McDonald's at 1536 N Higley Rd, Gilbert, AZ?
McDonald's is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 10:00 PM on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery including curbside pickup, same-day, and no-contact delivery from 4:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android devices.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are available at McDonald's 1536 N Higley Rd?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any banks near McDonald's at 1536 N Higley Rd?
Yes, nearby banks include Bank of America Financial Center, US Bank, and U.S. Bank ATM, useful for customers who might need banking services before or after their visit.
What coffee shops are close to this McDonald's location?
Starbucks and Kneaders Bakery and Cafe are nearby, great spots to grab coffee or a bakery item before or after visiting McDonald's.
Are there other fast food restaurants near McDonald's at 1536 N Higley Rd?
Yes, nearby fast food options include another McDonald's nearby, Farmer Boys, Cafe Rio Fresh Modern Mexican, and Subway, offering a variety of dining choices.
How can nearby places like Great Clips or Tutu School Gilbert complement a visit to McDonald's?
Customers can combine their visit to McDonald's with appointments at Great Clips hair salon or classes at Tutu School Gilbert, making it convenient to dine and complete errands or activities in one trip.