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McDonald's

3.7
(1404 reviews)

Business Details

1536 N Higley Rd, Gilbert, AZ
85234, United States
(480) 830-9669
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1536 N Higley Rd, Gilbert, AZ
85234, United States

Hours

Reviews

3.7
1,404 reviews
5 stars
592
4 stars
297
3 stars
235
2 stars
92
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unfriendly staff, with several experiences highlighting a lack of basic greetings and poor service.

Food Quality

Numerous reviews mentioned issues with food freshness and accuracy, including cold items and incorrect orders.

Drive-Thru Experience

Customers frequently complained about long wait times and disorganized service in the drive-thru, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences with food quality at times.
  • MP
    Mert Pekrul
    Feb 18, 2026
    5.0
    Great coffee
  • AS
    Amy Swain
    Feb 14, 2026
    5.0
    I love McDonald's.
  • FA
    fatuma abdirahim
    Feb 12, 2026
    4.0
    It's very nice place to eat breakfast
  • JM
    Joe Mama
    Feb 1, 2026
    2.0
    This is one of the weirdest McDonalds I've been too...unfriendly staff that just act weird..I went there at 9.30pm to order a late night snack, ordered 2 spicy chicken wraps and a large coke..no hello or greeting at the drive through or windows, just teenagers who don't know customer service..the first kid at the window kept saying weird creepy things like "It's tough seeing all these sexy women, especially since I have a gf"..bro I don't care, can you just take my card and let me get to my food...go to the 2nd window...teenage girl just opens the window and holds a drink out the window, not a hello or here is your drink...uh ok, she closes the window and goes back into the kitchen for 5-10mins..she comes back to the window and says "do you need something?"...yeah my food...are these teenagers doing drugs at work or something..I don't get it
  • BS
    Bruce Stanley
    Jan 26, 2026
    1.0
    I dread the nights my family wants to come here. Nothing is ever heard through the drive through so you’ll be repeating yourself while simultaneously being rushed. It’s wild. And if I was a betting man I’d put money on nobody getting sauce of any kind at any moment in the drive through. It blows my mind.

Frequently Asked Questions About McDonald's

What are the regular dine-in operating hours for McDonald's at 1536 N Higley Rd, Gilbert, AZ?

McDonald's is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 10:00 PM on Friday and Saturday.

When is the McDonald's drive-thru open?

The drive-thru operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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