Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,399 reviews
5 stars
590
4 stars
296
3 stars
234
2 stars
90
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru and curbside pickup.
Staff Attitude
While some staff were praised for their friendliness, many reviews noted a lack of enthusiasm and negative attitudes from employees.
- DJDanielle J1 day ago2.0Customer service is pretty good the food is never fresh.
- BDBrant DorauDec 18, 20253.0Always out of one thing or the other
- KKKim KimDec 15, 20251.0The service was absolutely terrible. I went there this morning with my family and ordered food for my son to eat there, but the staff didn't bring a tray. So I asked her to give me one, but her facial expression was very unpleasant. And this happened repeatedly afterwards; I don't know what was wrong with her. I hope the restaurant reviews this employee. The waitress was wearing a dark gray shirt.
- KGKayla GonzalesDec 7, 20251.0We ordered the family bundle through curbside pick up. We double check, they didn’t give us one of our 10 piece chicken nuggets. No big deal. We went through the drive thru to let them know and to grab it. Lady speaking on the headset tells me to pull up. I go to the first window, we make eye contact, nothing is said. Weird but okay. I pull up to the second window, I’m accosted by 3 different workers all asking me questions. 1 was very nice, but the other two both had stank faces and were incredibly rude. I felt like a criminal for just asking if I can please have my nuggets that I PAID FOR. It’s insane how i was treated. Do better.
- SMSam meowNov 16, 20251.0Going through the drive thru at one pm, i was craving breakfast but alast there was none, i ordered a happy meal not one but two, and a medium fry….. The brave soldier in the window looked beyond tired, angry and upset…. My happy meals unbeknownst to me… weren’t happy….. no sauce… and five nuggests instead of six,…… i feel to my knees in the passeneger seat and cried to the gods above who have forsaken me… lack of lively barbeque sauce to coax and flirt with my tongue, and ranch to calm the heat and soothe the pain…. I yearn for my lovely sides of large enough fries that host a cold unloving marrige instead of a fresh clean one
Frequently Asked Questions About McDonald's
What are the regular dine-in operating hours for McDonald's at 1536 N Higley Rd, Gilbert, AZ?
McDonald's is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to 10:00 PM on Friday and Saturday.
When is the McDonald's drive-thru open?
The drive-thru operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery including curbside pickup, same-day, and no-contact delivery from 4:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android devices.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of services are available at McDonald's 1536 N Higley Rd?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any banks near McDonald's at 1536 N Higley Rd?
Yes, nearby banks include Bank of America Financial Center, US Bank, and U.S. Bank ATM, useful for customers who might need banking services before or after their visit.
What coffee shops are close to this McDonald's location?
Starbucks and Kneaders Bakery and Cafe are nearby, great spots to grab coffee or a bakery item before or after visiting McDonald's.
Are there other fast food restaurants near McDonald's at 1536 N Higley Rd?
Yes, nearby fast food options include another McDonald's nearby, Farmer Boys, Cafe Rio Fresh Modern Mexican, and Subway, offering a variety of dining choices.
How can nearby places like Great Clips or Tutu School Gilbert complement a visit to McDonald's?
Customers can combine their visit to McDonald's with appointments at Great Clips hair salon or classes at Tutu School Gilbert, making it convenient to dine and complete errands or activities in one trip.