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Jimmy John's

3.6
(222 reviews)

Business Details

1515 N Gilbert Rd, Gilbert, AZ
85234, United States
(480) 497-6800

About

Sandwich Restaurant

Location

Jimmy John's
1515 N Gilbert Rd, Gilbert, AZ
85234, United States

Hours

Reviews

3.6
222 reviews
5 stars
104
4 stars
37
3 stars
17
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including unhelpful staff and rude interactions.

Food Quality

Numerous reviews mentioned dissatisfaction with portion sizes and the quality of sandwiches, often describing them as overpriced and lacking in ingredients.

Delivery Issues

Several customers experienced significant delays in delivery, with some orders taking over an hour and others being incorrect.

Staff Attitude

Feedback indicated a lack of enthusiasm and professionalism among staff, with some customers noting a negative atmosphere.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food was good when prepared correctly.
  • SE
    Steven Smith (Eckhart)
    5 days ago
    4.0
    Great food when they remember to remove the mayo from the Italian, NO MAYONNAISE ON AN ITALIAN IT'S WRONG like kissing your cousin ewwwwww enuff wid da maaayo guys other than that I'm hoping to renovate my bathroom to match yours where can I get those awesome stick figure tiles??
  • ML
    Mike Lemonovich
    Feb 21, 2026
    1.0
    They don't honor the rewards program here. Waste of a drive.
  • JB
    Jane Benavidez
    Feb 7, 2026
    3.0
    I realize the price of beef is up. But, so are your sandwich prices. A Bootlegger should include enough beef to taste. When ordering from the APP you are trusting the store to “make it right”. There was very little beef which was overwhelmed by the turkey. The store missed the request to add oil and vinegar, and oregano. The sandwich was virtually flavorless. A Google review is necessary and will follow
  • JM
    Janice Miley
    Feb 5, 2026
    1.0
    Zach is the worst! Said he's the manager, but doubt that's true. Made a complaint about them putting cold items in the same bag as hot and he couldn't be bothered. Filmed me leaving for some reason????
  • WW
    Wyatt
    Jan 10, 2026
    1.0
    $14 for three thin slices of turkey with two thin strips of garbage bacon.Total rip off. The length is much shorter than what you'd get anywhere else too. I took a bite not paying attention and thought they forgot the turkey. Ridiculous

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