Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1877 E. Williams Field Road in Gilbert is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
652 reviews
5 stars
379
4 stars
153
3 stars
53
2 stars
26
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for their taste and freshness, though some reported issues with cooking and preparation.
Service Experience
While many reviews highlighted friendly and efficient service, there were complaints about poor communication and customer interactions.
Pricing Concerns
A significant number of customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value received.
Atmosphere
The atmosphere was noted as clean and pleasant, but some customers found it too cold or lacking in ambiance.
Order Accuracy
Several reviews mentioned issues with order accuracy, including incorrect items and preparation requests not being fulfilled.
- MMMiddy2 days ago1.0Absolute clown show of a restaurant. 2 burgers 1 hotdog 1 drink 1 fry $50? Cold unmelted cheese soggy bread soggy fries. Last time I ever visit. Five guys will not last in this economy. It was absolutely dead on a Friday night in one of the busiest shopping areas. Mid food and steak house prices.
- OGOlivia GoffOct 18, 20255.0the service is always great here and so is the food! the atmosphere is quieter so perfect for work and the food comes to you quickly! I love the burgers so much along with the fries. it is a little pricey but mostly because they use real beef and potatoes. I will be purchasing from here again!
- MYMatt YOct 6, 20255.0My order some how changed on the website and was sent to the wrong location. The gentleman here went ahead and took care of my order so I didn't have to drive all the way to the other location. Much appreciated.
- KKKris KOct 2, 20251.0Ordered to-go. This is my usual go-to location, but it has been months since I stopped for 5guys. Unfortunately, this evening I had a very negative experience and won’t be returning. 1) my burger was not cooked properly/all the way, it was still VERY pink, 2) my fries were overcooked with excessive salt and tasted horrible, & 3) they told me their gift card system was not working so I wasn’t able to use my gift card :( Very unfortunate experience and a waste of 15 precious dollars.
- KJKeegan JonesSep 25, 20251.0Employees forcing a tip onto my payment without my knowledge
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1877 E. Williams Field Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys in Gilbert, AZ?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is delivery available at Five Guys San Tan Pavilions?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I order Five Guys food using a mobile app?
Yes, you can order Five Guys via their official app on iOS and Android or through their website.
What types of payment methods are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there options for customers who want gluten-free meals at Five Guys?
Yes, buns and some condiments contain gluten, but sandwiches can be ordered without buns using lettuce wraps or bowls. Cross-contamination is possible, so please consult their allergen chart.
Is Five Guys suitable for children and does it have accessibility features?
Yes, Five Guys welcomes children and provides wheelchair accessible entrances and high chairs.
What nearby places can I visit before or after dining at Five Guys in San Tan Pavilions?
You can visit Jersey Mike's Subs for sandwiches, Cold Stone Creamery for desserts, or Panera Bread for coffee and bakery items, all located close by.
Where can I get a haircut near Five Guys at San Tan Pavilions?
Nearby hair salons include Sport Clips Haircuts of San Tan Village, TONI&GUY Hair Salon, and Primp and Blow.
Are there other dining options near Five Guys at 1877 E. Williams Field Road?
Yes, you can also find Dickey's Barbecue Pit, Rusty Taco, Kazu Ramen, and North Italia nearby for a variety of cuisines.