Brand Certified
Five Guys
4.2(619 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
1877 E. Williams Field Road, Gilbert, AZ
85295, United States
Certified by Five Guys • Mar 01, 2026
(480) 307-8603
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/1877-e-williams-field-road
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1877 E. Williams Field Road in Gilbert is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
4.2
619 reviews
5 stars
354
4 stars
148
3 stars
51
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Pricing
Many customers feel that the prices are excessively high for the quality and quantity of food provided.
Food Quality
While some customers enjoyed the burgers and fries, others reported issues with soggy buns and overcooked fries.
Service
Customer service experiences varied, with some praising the staff's attentiveness while others noted poor communication and service issues.
Atmosphere
The dining environment received mixed reviews, with some appreciating the cleanliness and atmosphere, while others found it chaotic and noisy.
- ASAZ SnowboarderFeb 16, 20264.0Burgers are excellent, fries are good but they are very expensive. They give you a huge portion of fries but you are definitely paying for them. $7 for a very basic and small strawberry shake is nuts too.
- JFJierong FangFeb 6, 20261.0I’ve heard the hype for years, but my recent visit was a total letdown. For a place that positions itself as a "premium" burger joint, the experience felt like a messy, expensive mistake. • The Price Tag: I ended up paying nearly $25 for a burger, fries, and a drink. That is sit-down restaurant pricing for counter-service quality. It’s hard to enjoy a meal when you feel like you've been overcharged before you even take a bite. • The "Grease Factor": I know Five Guys is famous for their bags being soaked in oil, but this was excessive. The bottom bun was a soggy, disintegrated mess by the time I sat down. It wasn't "juicy"—it was just wet. • Fry Overload (Quality over Quantity): They dump a mountain of fries in the bag, which seems great until you realize they are limp, unseasoned, and dripping with oil. I’d much rather have a small portion of crispy fries than a gallon of mushy ones. • The Atmosphere: The dining area was chaotic and loud, with every surface covered in a thin layer of peanut dust and grease. I don't mind paying for a good burger, but I do mind paying steakhouse prices for a soggy bag of grease. I won't be headed back.
- MAManny AlonzoDec 24, 20255.0One of the top restaurants in the Phoenix area, delicious hamburgers and fries, good atmosphere. Recommended.
- KKKeith KazmierskiDec 7, 20255.0First time eating here. The staff was attentive and helpful. We'll definitely return!
- HBHen BarksNov 29, 20255.0Burgers were great but there were 2 small bits of something hard in one of the burgers. Not edible and off white/beige... This location is nice and clean. It's location in the plaza make it so you have to park a little far away but in a great area and the service was very good.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 1877 E. Williams Field Road accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for dining at Five Guys in Gilbert, AZ?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Is delivery available at Five Guys San Tan Pavilions?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I order Five Guys food using a mobile app?
Yes, you can order Five Guys via their official app on iOS and Android or through their website.
What types of payment methods are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there options for customers who want gluten-free meals at Five Guys?
Yes, buns and some condiments contain gluten, but sandwiches can be ordered without buns using lettuce wraps or bowls. Cross-contamination is possible, so please consult their allergen chart.
Is Five Guys suitable for children and does it have accessibility features?
Yes, Five Guys welcomes children and provides wheelchair accessible entrances and high chairs.
What nearby places can I visit before or after dining at Five Guys in San Tan Pavilions?
You can visit Jersey Mike's Subs for sandwiches, Cold Stone Creamery for desserts, or Panera Bread for coffee and bakery items, all located close by.
Where can I get a haircut near Five Guys at San Tan Pavilions?
Nearby hair salons include Sport Clips Haircuts of San Tan Village, TONI&GUY Hair Salon, and Primp and Blow.
Are there other dining options near Five Guys at 1877 E. Williams Field Road?
Yes, you can also find Dickey's Barbecue Pit, Rusty Taco, Kazu Ramen, and North Italia nearby for a variety of cuisines.
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