Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gilbert,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
860 reviews
5 stars
419
4 stars
209
3 stars
101
2 stars
42
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with overcooked, dry, or bland chicken, and inconsistent portion sizes.
Service Issues
Several reviews highlighted poor customer service, including unresponsive staff and incorrect orders.
Cleanliness
Some customers noted cleanliness issues within the restaurant, affecting their overall dining experience.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received.
Positive Experiences
Despite the negatives, there were numerous positive comments about the taste of the food and friendly staff.
- OMOscar Mendoza3 days ago1.0The worst Pollo loco. Every time we order here they act like they own the place there rude and disrespectful.if I was you I would look go somewhere else Specially tru the drive thru
- MSMichele shull6 days ago4.0Great food!!
- HVHomer ValleyNov 9, 20255.0El Pollo Loco is the place to grab a hot meal. So delicious 😋 😍 Love the customer service from those young teens.
- LDLarry DrakeOct 16, 20255.0Not a bad choice for Mexican food.
- KSKacie StansfieldOct 16, 20255.0This is my favorite place to eat!
Frequently Asked Questions About El Pollo Loco
What are the operating hours for El Pollo Loco in Gilbert, AZ?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Gilbert?
El Pollo Loco is located at 2253 E Baseline Rd, Gilbert, AZ 85234.
Can I order delivery from El Pollo Loco?
Yes, El Pollo Loco offers delivery service for your convenience.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa cards.
Does El Pollo Loco offer catering services?
Yes, catering services are available at El Pollo Loco.
How can I order food from El Pollo Loco online?
You can order online through their website or use the El Pollo Loco mobile app available on the Apple App Store.
What kind of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled marinated chicken and handmade guacamole, salsas, and dressings.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby places of interest include Johnny's Doghouse Gilbert for pet grooming services and Nothing Bundt Cakes if you're craving desserts.
Are there other dining options near El Pollo Loco?
Yes, you can also visit Flaming Kabob for Mediterranean cuisine, Taco Bell for fast Mexican food, or Wendy's for burgers.
What nearby amenities can help me with errands around El Pollo Loco?
Nearby amenities include Natural Grocers for organic groceries, The Exchange Network ATM, and Blue Rhino Propane Exchange for propane supplies.