Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported inconsistent and poor service, including incorrect orders and unprofessional staff behavior.
Food Quality
While some customers enjoyed the food, there were numerous complaints about bagel sizes, burnt items, and incorrect orders.
Cleanliness
Several reviews mentioned that the location was dirty, with trash and food debris present.
Pricing Concerns
Customers expressed that the prices were high relative to the quality of food and service received.
Staff Friendliness
Despite service issues, some reviews highlighted friendly and helpful staff members, particularly in specific instances.
KM
Keoki Mulloy
3 days ago
5.0
This Einstein Bagels location is SUPERB! The entire staff works as a team and provides excellent service!
MM
mickie martinez
Dec 28, 2025
5.0
Wonderful 👍
MS
Mike Szymanski
Dec 24, 2025
4.0
Parking lot sucks ,Handicap parking hard to find.
GF
Gianna Franco
Dec 12, 2025
1.0
i promise you guys, i had no malicious intent when i came into this location earlier today, closer to closing time. my gf and i picked up our online order in the drive through at first. we were handed our food first and then the two drinks. the person at the window handed them to her and only said “have a nice day”. before heading off, i told my gf to wait to see if they’d come back to the window because it was weird to me that we were handed what was supposed to be two different drinks and weren’t told which was which (and there were no labels on them as a sticker or sharpie marker). even after waving to try to get their attention again, no one came back to the window. so i went inside with both drinks and said, verbatim, “i’m just a little confused why you guys would hand us two different drinks and not say which was which”. again, i was not trying to be any type of way… i just wanted to drink the correct drink of mine. the person immediately snapped back that they were “both chais”… so i say “well, no, one was supposed to be a regular vanilla latte”. they went to AGAIN try to claim i was wrong, even though i had the order on my app and email confirmation both pulled up, but in the middle of their own sentence they noticed they were wrong and then finally apologized. it just… didn’t feel genuine. like why are you trying to tell me i was incorrect in the first place when i had the proof on my phone that i was right? they took one of the chais back, which isn’t even food handle safe practices, and shittily remade the actual coffee drink. then, when i got back in the car and started to eat, i noticed my bagel sandwich was made with a straight poppyseed bagel and not an everything one like i ordered it with. i understand i ordered close to close so the everything bagel may have been out, but i was not informed about the switch to my bagel choice and it tasted like absolute nothing which was a huge disappointment. i don’t think i’ll be coming back to this location.
AK
Avery Wolff (KOTLC_fan)
Nov 16, 2025
2.0
The food was ok, but it didn't seem quite right, and they took my order without even looking at us. We had to tell them we weren't done ordering. The chairs and tables have no leg room whatsoever and my brother kept accidentally kicking me in the leg. The food took forever even though we were like the only family there
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Gilbert, AZ?
Einstein Bros. Bagels in Gilbert is open Monday through Friday from 5:00 AM to 2:00 PM and on weekends from 6:00 AM to 2:00 PM. They close early on Christmas Eve and are closed on Christmas Day.
Where is Einstein Bros. Bagels located in Gilbert?
The Einstein Bros. Bagels location in Gilbert is at 1447 E Williams Field Rd, Gilbert, AZ 85295.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, Contactless Payments, and cash.
Does Einstein Bros. Bagels offer pickup or delivery services?
Einstein Bros. Bagels offers in-store pickup. Delivery options may also be available through their online platforms.
Are there any special holiday hours or closures at Einstein Bros. Bagels?
The Gilbert location is closed on Christmas Day for multiple years and closes early at 1:00 PM on Christmas Eve.
What kind of food and beverages does Einstein Bros. Bagels offer?
They offer freshly baked bagels, cage-free egg sandwiches, breakfast and lunch items including deli sandwiches, signature bagels, coffee, cold brew, and pastries.
Can I order Einstein Bros. Bagels online or use an app?
Yes, you can order online through their website or download their app available on the Apple App Store and Google Play Store.
What nearby places can I visit when going to Einstein Bros. Bagels in Gilbert?
Nearby you can find Caribou Coffee for more coffee options, Barro's Pizza and Vero Chicago Pizza if you want pizza, and Pita Jungle for Mediterranean cuisine. These spots offer great dining choices before or after your visit.
Is public transportation available near Einstein Bros. Bagels in Gilbert?
While specific transit stations aren’t listed, nearby landmarks like Caribou Coffee and local salons can help orient you when navigating to the Einstein Bros. Bagels location at 1447 E Williams Field Rd.
What other services does Einstein Bros. Bagels provide besides food?
They offer services such as catering, WiFi, drive-thru, dine-in options, and onsite shopping.