Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers have reported inconsistent food quality, with issues such as burnt bagels, incorrect orders, and shrinking bagel sizes.
Service Issues
Many reviews highlight poor service, including incorrect orders, rude staff interactions, and long wait times, particularly in the drive-thru.
Cleanliness
Several customers noted that the location was dirty, with overflowing trash cans and unclean tables.
Pricing Concerns
Customers expressed that the prices are high for the quality of food received, leading to dissatisfaction.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
AK
Avery Wolff (KOTLC_fan)
Nov 16, 2025
3.0
The food was ok, but it didn't seem quite right, and they took my order without even looking at us. We had to tell them we weren't done ordering. The chairs and tables have no leg room whatsoever and my brother kept accidentally kicking me in the leg. The food took forever even though we were like the only family there
EL
Ethan L K Le
Nov 15, 2025
5.0
Love it good service! One of example of customer service! Highly recommend everyone!
TL
Tony Long
Oct 30, 2025
2.0
Its been a few months since I've been here... but always enjoyed getting a cinnamon roll. They definitely changed the recipe or where they get them. It literally tastes like stale bread with icing on top and zero cinnamon flaver. Super disappointed! Wasted money, in the trash it goes.
GV
Gia Vitelli
Oct 27, 2025
1.0
I have been coming here for this location for years and I noticed that the bagels have reduced in size, I took a break for awhile as when the bagels started to shrink the prices went up. I understand prices have gone up but $10.28 for a half dozen bagels and they are smaller than what you would get at fry's, I come here to have good bagels and do not mind the $10 bucks if the bagels are good size. I tried it again recently and felt the bagels have gone back to the original size. The last two times I have come I have noticed that the bagels have been shrinking again. Almost every time they ask me do go through the tipping questions when I pay with my debit card, today when I went there they did not ask me. When I checked my back account it showed $11.28, I know the price of a half dozen bagels is $10.28 with tax, I was not asked about tipping, so they person just added the dollar tip themselves? It is only a dollar but it was not a dollar I agreed to pay. This is not the only review that states the bagels have shrunk. This location used to be real busy and not so much anymore, these kind of things might be why.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Gilbert, AZ?
Einstein Bros. Bagels in Gilbert is open Monday through Friday from 5:00 AM to 2:00 PM and on weekends from 6:00 AM to 2:00 PM. They close early on Christmas Eve and are closed on Christmas Day.
Where is Einstein Bros. Bagels located in Gilbert?
The Einstein Bros. Bagels location in Gilbert is at 1447 E Williams Field Rd, Gilbert, AZ 85295.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, Contactless Payments, and cash.
Does Einstein Bros. Bagels offer pickup or delivery services?
Einstein Bros. Bagels offers in-store pickup. Delivery options may also be available through their online platforms.
Are there any special holiday hours or closures at Einstein Bros. Bagels?
The Gilbert location is closed on Christmas Day for multiple years and closes early at 1:00 PM on Christmas Eve.
What kind of food and beverages does Einstein Bros. Bagels offer?
They offer freshly baked bagels, cage-free egg sandwiches, breakfast and lunch items including deli sandwiches, signature bagels, coffee, cold brew, and pastries.
Can I order Einstein Bros. Bagels online or use an app?
Yes, you can order online through their website or download their app available on the Apple App Store and Google Play Store.
What nearby places can I visit when going to Einstein Bros. Bagels in Gilbert?
Nearby you can find Caribou Coffee for more coffee options, Barro's Pizza and Vero Chicago Pizza if you want pizza, and Pita Jungle for Mediterranean cuisine. These spots offer great dining choices before or after your visit.
Is public transportation available near Einstein Bros. Bagels in Gilbert?
While specific transit stations aren’t listed, nearby landmarks like Caribou Coffee and local salons can help orient you when navigating to the Einstein Bros. Bagels location at 1447 E Williams Field Rd.
What other services does Einstein Bros. Bagels provide besides food?
They offer services such as catering, WiFi, drive-thru, dine-in options, and onsite shopping.