Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers reported consistently slow service, especially during busy times, leading to long wait times in both drive-thru and walk-up orders.
Customer Service
While some reviews praised the friendly and engaging staff, others noted instances of rudeness and poor management, affecting the overall customer experience.
Drink Quality
Customers generally enjoyed the drinks, highlighting their taste and customization options, although there were complaints about incorrect orders and inconsistency in drink preparation.
Cleanliness
Several reviews mentioned concerns about cleanliness, particularly regarding the appearance of staff and the preparation area.
MM
MotherBear
Feb 18, 2026
1.0
What the heck happened to dutch bros in AZ? Not just one location.. always a drink wrong, people at the window with long disgusting dirty nails, looks dirty where drinks are being made. Just yuck! We've been long time customers and the decline we've seen at multiple locations close by is just sad.
CF
Cindy Feldmann
Feb 6, 2026
5.0
Love dutch brothers, they are always so happy and always give me pup cups wis n it wasn't so expensive though.
TR
Trix R
Jan 29, 2026
5.0
I’ve always experience Great customer service at this location. But today was just phenomenal. Touching and heartwarming. Shout out to Walker. Such a sweet kind of person. My heart left heavy All of joy Gratitude with everyone’s customer service today. Thank you
KW
Kathryn White
Jan 26, 2026
1.0
Every single time I order ahead my items are never done by the time given. They literally start it when you get to the window so you wait even longer. Disappointing what’s the point of ordering ahead 😂
MW
Megan White
Jan 14, 2026
5.0
One employee in particular has gone over and above in educating those of us who are new to the fun coffee and teas. Kaydee helped me figure out what I wanted by “building “ me the perfect chi tea. Her smile and upbeat personality was infectious. I went back to work happier and even smiled a bit bigger.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 1370 S Higley Rd, Gilbert?
Dutch Bros Coffee at 1370 S Higley Rd is open every day from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services, but curbside pickup is available at this location.
What payment methods are accepted at Dutch Bros Coffee?
You can pay with cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for personal check acceptance.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes! Download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, let your broista know at the window.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I order at Dutch Bros Coffee?
Caffeine-free options include drinks made with decaffeinated espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Are there any nearby places of interest that can help me when visiting Dutch Bros Coffee at 1370 S Higley Rd?
Yes! Nearby places such as San Tan Smiles dental office and Empower Physical Therapy can be convenient stops before or after your visit to Dutch Bros, making the area a hub for health and wellness along with great coffee.
Is there a gym close to Dutch Bros Coffee at 1370 S Higley Rd?
Yes, LA Fitness and Orangetheory Fitness Gilbert - East are nearby fitness venues where you can work out and then grab a refreshing drink at Dutch Bros Coffee.
Where can I find dessert options near Dutch Bros Coffee in Gilbert?
Twisted Sugar, an ice cream shop and bakery, is close by and offers sweet treats that pair well with Dutch Bros' coffee and drinks for a delightful visit.
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