Dutch Bros Coffee

4.6
1386 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
722 N. McQueen Rd., Gilbert, AZ
85233, United States

Hours

Reviews

4.6
1,386 reviews
5 stars
1,092
4 stars
141
3 stars
56
2 stars
23
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and energetic staff, but there were also reports of rude behavior from some employees.

Order Accuracy

Several reviews highlighted issues with incorrect drink orders, leading to frustration among customers.

Speed of Service

While some customers appreciated the quick service, others reported long wait times, especially for mobile orders.

Drink Quality

Most customers enjoyed the drinks, but there were complaints about drinks being served lukewarm or not meeting expectations.

Overall Experience

The location has a mix of positive and negative experiences, with some customers expressing loyalty despite recent issues.
  • HF
    Hdjf Fndjj
    Nov 12, 2025
    5.0
    Nate provided the best customer service for me today.
  • KS
    Kelsey Sullivan
    Nov 12, 2025
    1.0
    Really confused as to why I was waiting in line for 15 mins before my order was taken when I was the only one in line. The girl was continuously taking the walk up orders who came way after I was ever in line. While I understand it’s busy and gets backed up, none of those mobile orders were even ready yet. I decide to walk up because the drive thru was busy and spent 20 mins waiting for a drink that took a few minutes to wait. Apparently you have to mobile order to get prioritized which is not right when a customer is already there in front of you.
  • IM
    Isabelle Mccullough
    Oct 16, 2025
    2.0
    If I'm ordering a hot drink, I expect it to be hot. Not lukewarm.
  • WL
    Welcome To Aaliyah’s Life
    Oct 14, 2025
    5.0
    I love this dutch bros, always so kind, gets the drinks done fast. i ordered a dub shot over ice with strawberry soft top and caramel drizzle. It was so delicious, and theres always great customer service. HIGHLY RECOMMEND GOING HERE!!!!!
  • SB
    SaRahm8990 B
    Oct 9, 2025
    5.0
    My dog Alvin lives for his pup cups and seeing all his broistas . Everyone is so kind and the coffee is the best .

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!