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Dunkin'

3.2
(288 reviews)

Business Details

(480) 783-2317
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gilbert, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3140 E Chandler Heights Rd, Gilbert, AZ
85298, United States

Hours

Reviews

3.2
288 reviews
5 stars
107
4 stars
41
3 stars
32
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and inconsistent service quality, particularly in the drive-thru.

Staff Attitude

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and lack of professionalism.

Food Quality

Many reviews mentioned issues with food quality, including stale donuts, burnt breakfast items, and incorrect orders.

Cleanliness Concerns

Several customers noted cleanliness issues in the lobby and bathrooms, impacting their overall experience.

Management Problems

The management was often described as unhelpful or rude, with some customers expressing dissatisfaction with how complaints were handled.
  • RP
    Raul Perez
    Feb 7, 2026
    3.0
    Not sure if the millionaire customer that tip 8 bucks is lieing or if this place scammed them out of a half dozen donuts. Either way the management wasn't much help. Hope my rating doesn't sink.
  • TP
    Travis Pearson
    Dec 21, 2025
    1.0
    Sitting in the drive through so long that I had enough time to leave this review.
  • WH
    Wedad Halum
    Dec 17, 2025
    5.0
    I came yesterday to get a coffee and they accidentally made the wrong drink . I asked to speak to a manager so we can fix it and I was helped by Carrington. This employee is as very kind and took the time to make sure she made my coffee the way I wanted . She went above and beyond and with a kind smile she said don’t worry about it. It’s hard to find such great customer these days. Thank you Carrington for fixing my drink and I think you deserve a raise for how kind and polite you are !!! I would hire you at my restaurant:) but stay and make people coffees with love like you’re doing !
  • NP
    Nick Peacock
    Dec 2, 2025
    1.0
    I was 4th in line and it took almost 25 minutes to make it through the drive-thru. I saw there with no cars in front of me for at least 5+ minutes before they even took my order.
  • AL
    A Logue
    Nov 21, 2025
    1.0
    The bacon grilled cheese jam sandwich is trash. It is total garbage! Don't even waste your money on it. And this crap is hard as hell.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gilbert, AZ?

Dunkin' in Gilbert, AZ is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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