Dunkin'

3.6
675 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gilbert, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1633 S Higley Rd, Gilbert, AZ
85296, United States

Hours

Reviews

3.6
675 reviews
5 stars
288
4 stars
132
3 stars
71
2 stars
53
1 star
131

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful staff, leading to dissatisfaction.

Product Quality

Many reviews mention stale or poorly made donuts and drinks, with several customers expressing disappointment in the freshness of the food.

Service Speed

Customers frequently noted slow service, particularly during busy hours, contributing to a frustrating experience.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area, suggesting a need for better maintenance.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with service and product quality.
  • OH
    Oisin Hughes
    Nov 11, 2025
    5.0
    Highly recommend the sourdough breakfast sandwich
  • BC
    Brian Coppersmith
    Nov 5, 2025
    5.0
    Kinda prefer them over most places.... Always make my coffee perfect... And I am very particular about the flavor with the perfect amount of sugar and creamer.!! And maybe a shot of exprsso.!!!
  • KK
    Korin
    Sep 11, 2025
    1.0
    Bruh.
  • KF
    Kelley Freeman
    Sep 9, 2025
    1.0
    Their donut varieties are limited in early afternoon and evening's. Would recommend going fairly early for varieties. They are unwilling to make exceptions, no longer carry my favorite donut " the French cruller " and are unwilling to put frosting on it, even when there's no customer's. Would not recommend their location; staff is unfriendly and unwilling to accommodate guests! 🫩
  • ET
    Elizabeth Torres
    Aug 15, 2025
    2.0
    Staff seems to really be missing the mark. I understand being busy but maybe the entire staff should be retrained on how to treat customers during a rush. I can wait, im sure most ppl dont mind waiting a reasonable amount of time, its the snappy attitude I have a issue with.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gilbert, AZ?

Dunkin' in Gilbert, AZ is open Monday to Thursday from 4:00 AM to 8:00 PM, Friday from 4:00 AM to 5:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.

What holiday drinks are currently available at Dunkin' in Gilbert?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.