Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gilbert, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about burnt items and lack of freshness.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.
Product Availability
Customers frequently expressed frustration over the lack of available menu items, particularly donuts, and incorrect orders.
Staff Friendliness
While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in service.
DN
DRock Nava
Feb 17, 2026
3.0
This was one of the worst café experiences I’ve had. The food was cold, the bacon was burnt, and there were zero toppings available—basically a “bring your own” situation. With no other cafés nearby, this place has an opportunity, but it’s clearly being wasted. The restaurant was empty, which makes perfect sense. Staff stood around chatting while tables and floors were filthy, and the glass display case was covered in greasy fingerprints. There’s no excuse for that level of neglect. I definitely won’t be back...also another customer was offered Chipotle sauce i was not ..
MH
McKenzie Hanna
Feb 13, 2026
1.0
Placed my order 45 mins before I got there so it would be ready as I figured they’d be busy in the morning. I got there right away everyone was so incredibly rude and they had no idea what order I was talking about, had to run around looking for stickers, finally found it and said that now they were out of everything I ordered so they had to refund me. Both staff members were very rude to me and acted like I did something wrong for asking why it hadn’t been packed up until 45 mins later. Definitely won’t be back. I couldn’t believe how unprofessional the staff was.
LN
Lan Nguyen
Feb 8, 2026
1.0
Service is horrible, waited at the drive through for long time and no one answered, placed mobile order and walked in to pickup then employee said they don’t have any order while it’s on the TV???? Order matcha latte no sugar syrup, turned out super sweet. Only 3 customers were in store…..definitely they were super busy
LS
Latoya Starlings
Feb 1, 2026
4.0
Coffee was ok but breakfast warp was cold
NL
Nicolas Lozada
Jan 30, 2026
2.0
Unfortunately, my experience wasn’t great. My order was taken incorrectly the first time, and when it was corrected, the interaction came with unnecessary attitude—even though the mistake wasn’t mine. After receiving the order again, one item was still missing.
I remained polite throughout, always saying please and thank you, but the responses were dismissive (“yeah”). It feels like the person taking orders may need better training in both accuracy and customer service.
What are the operating hours for Dunkin' in Gilbert, AZ?
Dunkin' Gilbert location is open Monday to Friday from 4:00 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery services?
Yes, delivery is available daily from 4:30 AM to 6:30 PM.
Can I order ahead using a mobile app for faster pickup at Dunkin'?
Yes, you can use the Dunkin' mobile app to order ahead for a fast grab and go experience or use the drive-thru.
What are some specialty drinks available during the holiday season at this Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages does Dunkin' in Gilbert serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, brunch, and lunch.
Does this Dunkin' location have a drive-thru and offer dine-in options?
Yes, this Dunkin' has a drive-thru and also offers dine-in seating.
How can customers find Dunkin' easily when visiting nearby places like The Pizza Experience or Flavors of India?
Dunkin' is conveniently located near The Pizza Experience and Flavors of India, making it a great spot to grab coffee or breakfast before or after visiting these nearby restaurants.
Are there any fitness centers near Dunkin' where customers might stop after their visit?
Yes, ESPI Fitness Performance & Recovery and ATA Gilbert gyms are nearby, so customers can enjoy a workout and then refuel with Dunkin's coffee and breakfast items.
Is Dunkin' located near public transit or convenience stores for easy access?
Dunkin' is close to Chevron ExtraMile and Valero convenience stores, making it easy to stop by. While there is no mention of nearby public transit stations, these locations help for quick errands.
What payment methods are accepted at this Dunkin' location?
Dunkin' Gilbert accepts both debit and credit cards for payment, ensuring a seamless transaction experience.
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