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Dunkin'

3.6
(543 reviews)

Business Details

857 E. Warner Rd, Gilbert, AZ
85296, United States
(480) 503-9279
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gilbert, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
857 E. Warner Rd, Gilbert, AZ
85296, United States

Hours

Reviews

3.6
543 reviews
5 stars
236
4 stars
112
3 stars
56
2 stars
44
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about burnt items and lack of freshness.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and overall store cleanliness.

Product Availability

Customers frequently expressed frustration over the lack of available menu items, particularly donuts, and incorrect orders.

Staff Friendliness

While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in service.
  • DN
    DRock Nava
    Feb 17, 2026
    3.0
    This was one of the worst café experiences I’ve had. The food was cold, the bacon was burnt, and there were zero toppings available—basically a “bring your own” situation. With no other cafés nearby, this place has an opportunity, but it’s clearly being wasted. The restaurant was empty, which makes perfect sense. Staff stood around chatting while tables and floors were filthy, and the glass display case was covered in greasy fingerprints. There’s no excuse for that level of neglect. I definitely won’t be back...also another customer was offered Chipotle sauce i was not ..
  • MH
    McKenzie Hanna
    Feb 13, 2026
    1.0
    Placed my order 45 mins before I got there so it would be ready as I figured they’d be busy in the morning. I got there right away everyone was so incredibly rude and they had no idea what order I was talking about, had to run around looking for stickers, finally found it and said that now they were out of everything I ordered so they had to refund me. Both staff members were very rude to me and acted like I did something wrong for asking why it hadn’t been packed up until 45 mins later. Definitely won’t be back. I couldn’t believe how unprofessional the staff was.
  • LN
    Lan Nguyen
    Feb 8, 2026
    1.0
    Service is horrible, waited at the drive through for long time and no one answered, placed mobile order and walked in to pickup then employee said they don’t have any order while it’s on the TV???? Order matcha latte no sugar syrup, turned out super sweet. Only 3 customers were in store…..definitely they were super busy
  • LS
    Latoya Starlings
    Feb 1, 2026
    4.0
    Coffee was ok but breakfast warp was cold
  • NL
    Nicolas Lozada
    Jan 30, 2026
    2.0
    Unfortunately, my experience wasn’t great. My order was taken incorrectly the first time, and when it was corrected, the interaction came with unnecessary attitude—even though the mistake wasn’t mine. After receiving the order again, one item was still missing. I remained polite throughout, always saying please and thank you, but the responses were dismissive (“yeah”). It feels like the person taking orders may need better training in both accuracy and customer service.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gilbert, AZ?

Dunkin' Gilbert location is open Monday to Friday from 4:00 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery services?

Yes, delivery is available daily from 4:30 AM to 6:30 PM.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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