Mixed reviews on customer service; some praised staff for being friendly and attentive, while others reported rudeness and inattentiveness.
Product Quality
Frequent complaints about food quality, particularly with blizzards being poorly mixed or lacking ingredients, and issues with other menu items.
Operational Issues
Customers noted frequent unavailability of menu items and confusion regarding drive-thru operations, leading to frustration.
Cleanliness
Concerns raised about cleanliness and food handling practices, with some customers reporting unsanitary conditions.
Overall Experience
While some customers enjoyed their visits and praised the ice cream, many expressed disappointment and frustration with their experiences.
DJ
David S Rivera Jr
Oct 17, 2025
1.0
No fries no burgers, ok thats fine. The one thing they have other than ice cream is hotdogs. The hotdog looked pre made. The chili and cheese were dry and the hot dog bun was hard! To boot the hot dog wasent even hot more like luke warm! Nasty!! Owners apologizes a lot in the review responses, lip service. No action!!! If you sorry give me my money back!
DT
Dominique tsosie
Oct 2, 2025
1.0
Not gonna lie, half of these comments sound very planted, or worker written and sound silly. ANNNYYYWAYS, apparently Dairy Queen is still open (10/1 10:14 pm), tried ordering through drive thru, 5 people inside but all stared at the car and hid from window. As we pulled up, no one answered and purposely hung up their headsets while keeping their faces away as we tried to wave. Sign on drive through had info about hours but not drive through so we were confused. Yeah. Not cool, just wanted to chill with a blizzard after a long shift.
DW
david weber
Sep 25, 2025
5.0
Sophia and Cierra were very sweet and attentive. Customer service was amazing and my blizzard was perfect
EM
Eric Munguia
Sep 15, 2025
5.0
The maidens didst treat us most graciously and wrought their task with wondrous skill. Verily, their hospitality was surpassing measure, and their swiftness exceeded mine own breathless devouring of two fiery hounds of chili (most delectable indeed). Yea, the spirit of their fellowship is as the maidens of might, whom men calleth the Powerpuff girls. Grant them a boon of silver, I beseech thee!
6-7
-Sincerely, Eric
GS
Grayson Schemp
Jul 16, 2025
1.0
They lied and said blender was down because they just cleaned it and are lazy. :(
Frequently Asked Questions About Dairy Queen (Treat)
What types of desserts does Dairy Queen (Treat) offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the opening hours for Dairy Queen (Treat) in Gilbert, AZ?
Dairy Queen (Treat) is open daily from 10:30 AM to 10:30 PM.
Is there a drive-thru option available at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers a drive-thru for convenient service.
Does Dairy Queen (Treat) accommodate families with children?
Yes, it is family-friendly and has high chairs available, making it a good place for kids.
Can I order online or through a mobile app for Dairy Queen (Treat)?
Yes, you can order online via their website or use the Dairy Queen app to access exclusive deals and mobile ordering features.
Is Dairy Queen (Treat) accessible for people with disabilities?
Yes, the location is wheelchair accessible and provides restroom facilities.
Where is Dairy Queen (Treat) located?
It is located at 3107 S Gilbert Rd Ste 112, Gilbert, AZ 85295-4681, USA.
What nearby places can I visit before or after enjoying treats at Dairy Queen (Treat)?
Nearby places include Little Caesars Pizza for a meal, Ombré Nail Spa or Green Nails & Spa for relaxation, and Gilbert Kettle Corn for specialty snacks.
How can nearby restaurants like Jimmy's of Chicago or Rocky Point Seafood Restaurant complement your visit to Dairy Queen (Treat)?
You can enjoy a full meal at Jimmy's of Chicago or Rocky Point Seafood Restaurant nearby, then visit Dairy Queen (Treat) for a delicious dessert or signature shake afterwards.
Are there nearby retail or automotive services accessible from Dairy Queen (Treat)?
Yes, nearby you can find Shoestore Saucony, auto dealers like Audi Gilbert and Porsche Chandler, and the Subaru Superstore of Chandler for shopping or vehicle needs.