Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
2770 S San Tan Village Pkwy, Gilbert, AZ
85295-0271, United States
Hours
Reviews
3.9
389 reviews
5 stars
219
4 stars
65
3 stars
23
2 stars
15
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for both in-store and drive-thru orders, with some experiencing delays of over 20 minutes.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about overcooked items and missing toppings.
Staff Attitude
Staff friendliness varied; some customers praised individual employees for their service, while others reported rudeness and lack of attention.
Cleanliness
The restaurant was often noted for its cleanliness, with many customers appreciating the tidy environment.
Order Accuracy
Numerous complaints about incorrect orders and missing items, particularly with online and drive-thru orders.
- KDKen DonohueOct 19, 20253.0It is a typical Dairy Queen. Its takes forever to get your order taken.
- RMRyan MinnixSep 17, 20255.0Double stack burger was fantastic. It was also free for National cheeseburger day, as I doubt I’d pay $7 just for the burger, however, really good quality. Staff was super quick and friendly. I had only been here for blizzards prior.
- RWrenate wylieAug 14, 20255.0We went for blizzards. They are always good, but there is always a long wait to get the order inside. It seems as though the drive thru has priority.
- KMKayla MiliusJul 19, 20255.0We showed up right before close on our way home tonight and the team working was still so friendly and upbeat! We loved how much it seemed like they all enjoyed working together and they made it a great experience. My husband is also very picky on how well his blizzard is blended and made the comment that it was the best blended blizzard he’s had in years. We appreciated this team very much and will be back!
- M5Matthew 5:9Jun 3, 20251.03 medium blizzards that weren’t flipped….maybe this location doesn’t do that? Not really that concerned on that one. Handed to me in a drink carrier…but this is where it got weird …..chocolate all over the outside cup that was dripping….just handed to me and not even cleaned off…..that should have been my first sign. Unflipped blizzard, dripping all over my seat…not cool. Then 1 minute later, when we went to eat our blizzards….they were so soft it was like a drink. What did I pay for? Let’s review, a chocolate “blizzard” that dripped everywhere and wasn’t cleaned, 3 unflipped blizzards, and 3 “blizzards” that were so soft you could have drank them. I hope something more than…”I hope you give us another chance”comes along to remedy this experience.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Gilbert, AZ?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located?
It is located at 2770 S San Tan Village Pkwy, Gilbert, AZ 85295-0271, US.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and specialty ice cream cakes through DQCakes.com.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, the location offers drive-thru service, indoor seating, outdoor seating, booster seats, and high chairs.
Is Dairy Queen Grill & Chill accessible for families and children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs.
Can I order food online for pickup from this Dairy Queen location?
Yes, you can place an order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/45082/
Are there restrooms available at the Dairy Queen Grill & Chill in Gilbert?
Yes, the location has restrooms available for customers.
Is there a gym near Dairy Queen Grill & Chill where I can work out before or after dining?
Yes, CrossFit 375 and F45 Training Santan Village are gyms located nearby where you can exercise before or after your visit to Dairy Queen.
Where can I find a medical clinic close to Dairy Queen Grill & Chill in case of an emergency or health check?
The Primary Care Walk-in Medical Clinic is nearby and can be convenient for health services before or after your visit to Dairy Queen.
Are there other dining options near the Dairy Queen Grill & Chill in Gilbert?
Yes, nearby dining options include Brio Tuscan Grille, Corleones Philly Steaks, and Maui Wowi Hawaiian Coffees & Smoothies, which you might want to try before or after stopping by Dairy Queen.