Dairy Queen Grill & Chill

3.9
394 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2770 S San Tan Village Pkwy, Gilbert, AZ
85295-0271, United States

Hours

Reviews

3.9
394 reviews
5 stars
220
4 stars
66
3 stars
23
2 stars
15
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly with online and drive-thru orders.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about poor quality and incorrect toppings.

Cleanliness

Many customers appreciated the cleanliness of the restaurant, noting well-maintained dining areas.

Staff Attitude

Staff friendliness varied; some customers praised individual employees for their service, while others reported rudeness and lack of attention.

Pricing Concerns

Several reviews mentioned high prices for the food and ice cream, with some feeling that the value did not match the cost.
  • CF
    Courtney F.
    Jan 4, 2026
    1.0
    They are constantly forgetting a large portion of our order. It's very frustrating.
  • JS
    John S
    Jan 3, 2026
    1.0
    By far the slowest Dairy Queen I’ve ever been to. It can be nobody in the store and they take 30 minutes to make your order. Just ridiculous
  • JP
    James Palmer
    Dec 5, 2025
    1.0
    The dilly bar ice cream was melted!
  • KD
    Ken Donohue
    Oct 19, 2025
    3.0
    It is a typical Dairy Queen. Its takes forever to get your order taken.
  • RM
    Ryan Minnix
    Sep 17, 2025
    5.0
    Double stack burger was fantastic. It was also free for National cheeseburger day, as I doubt I’d pay $7 just for the burger, however, really good quality. Staff was super quick and friendly. I had only been here for blizzards prior.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Gilbert, AZ?

Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.

Where is Dairy Queen Grill & Chill located?

It is located at 2770 S San Tan Village Pkwy, Gilbert, AZ 85295-0271, US.