Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
858 reviews
5 stars
462
4 stars
166
3 stars
73
2 stars
45
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report poor service and incorrect orders.
Food Quality
While many customers enjoy the food, there are frequent complaints about incorrect orders, cold food, and items being out of stock.
Cleanliness
Several reviews highlight issues with cleanliness, particularly in the bathrooms and dining area, indicating a need for better maintenance.
Wait Times
Customers consistently report long wait times in the drive-thru and for food orders, leading to frustration.
Staff Attitude
Some reviews mention friendly and helpful staff, while others describe unprofessional behavior and a lack of customer service.
- LELois EiynckJan 5, 20265.0Perfect peanut buster parfait . Friendly server through the drive thru.
- LRLarry RysavyDec 30, 20255.0Hidden gem right here in Mesa!
- TMTempe MillerDec 2, 20255.0Best experience at a Dairy Queen! Richard was extremely helpful and went above and beyond
- DGDessie GettinbanzNov 21, 20255.0I come here often in my opinion this is the best Dairy Queen in Gilbert my food is always made fresh and the young lady that works the drive thru window is always so kind and sweet and very professional each time I wish I got her name she worked the window tonight and her service is legitimately amazing and trigger me to leave this review she totally made my day today just by being kind but she’s always on it I love coming when she’s working she definitely deserves a raise and should be recognized!!! Kindness goes a long way!
- GCGreen ChevyNov 16, 20251.0I bought a small cherry dipped cone and it cost five dollars. I cannot believe how small it is for four bucks.1.99 maybe but 4 bucks
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Gilbert, AZ offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
Where is Dairy Queen Grill & Chill located?
It is located at 1696 N Higley Rd, Gilbert, AZ 85234-1603, US.
What are the operating hours for this Dairy Queen location?
The Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen have drive-thru and seating options?
Yes, this location offers a drive-thru, indoor seating, as well as outdoor seating options.
Is Dairy Queen Grill & Chill in Gilbert family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I place a mobile order or use mobile deals at this Dairy Queen?
Yes, customers can use mobile ordering and rewards as well as access exclusive mobile deals via the Dairy Queen app.
Do they offer special ice cream cakes at this Dairy Queen location?
Yes, they specialize in DQ Cakes which you can order at DQCakes.com for birthdays or special occasions.
What nearby medical facilities are located close to Dairy Queen Grill & Chill?
Nearby medical facilities include Banner Health and Banner Urgent Care, both within close proximity for convenient visits before or after enjoying a meal.
Are there nearby places to get smoothies or healthy refreshments near this Dairy Queen?
Yes, Thrive! Acai Bowls & Smoothies and Genuine Fresche are nearby options for acai bowls, smoothies, and vegetarian-friendly cuisine you can visit along with Dairy Queen.
What are some nearby dining and nightlife options close to Dairy Queen Grill & Chill?
Nearby dining options include Union Grill and Tap, DB's Sports Grill, and Rudy's "Country Store" and Bar-B-Q. For nightlife, Triple 2's Tavern is nearby, making it easy to enjoy both family dining and adult entertainment in the area.