Brand Certified
Dairy Queen Grill & Chill
4.0(866 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
1696 N Higley Rd, Gilbert, AZ
85234-1603, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(480) 924-6550
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
866 reviews
5 stars
466
4 stars
167
3 stars
74
2 stars
47
1 star
112
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and incorrect orders, leading to frustration and disappointment.
Food Quality
While some enjoyed the food, there were numerous complaints about incorrect items, poor preparation, and inconsistent quality.
Staff Friendliness
Several reviews highlighted friendly and helpful staff, although there were also mentions of unprofessional behavior from some employees.
Cleanliness
Customers noted cleanliness issues, particularly in the bathrooms and dining area, which detracted from their overall experience.
- BSBritt SchlössFeb 4, 20265.0Small chocolate brownie blizzard! 10/10
- GHGrant HFeb 2, 20265.0I don't know why all the negative reviews. its a fast food place not an upscale restaurant in Scottsdale. get a life people.
- JCJackson ChaderJan 31, 20265.0Gracie is so on point on making my ice cream and I will be definitely be coming back
- MVMelissa VannJan 31, 20262.0I said I wanted a small hot fudge sundae with a brownie. What I got was a large cup of soft serve covered in dry brownie crumbles that weren't even warm covered in chocolate syrup which is nothing like hot fudge. I'm disappointed every time I come here. They're friendly, fast, and the place is clean, but I struggle to get anything I specifically want from here. Another uneaten sundae in the trash. Not coming back. I'll just drive to the ancient one that's falling apart and dirty outside, has a terrible parking lot, and is further away - but at least they get my order right.
- WGWendy GrayJan 19, 20262.0I had an oncologist appointment and went here afterwards. The wait was ridiculous because one guy making cones and taking orders. All during lunch time. We waited 35 minutes for chicken tenders basket. Thats ridiculous. Won't go back to this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Gilbert, AZ offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
Where is Dairy Queen Grill & Chill located?
It is located at 1696 N Higley Rd, Gilbert, AZ 85234-1603, US.
What are the operating hours for this Dairy Queen location?
The Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen have drive-thru and seating options?
Yes, this location offers a drive-thru, indoor seating, as well as outdoor seating options.
Is Dairy Queen Grill & Chill in Gilbert family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I place a mobile order or use mobile deals at this Dairy Queen?
Yes, customers can use mobile ordering and rewards as well as access exclusive mobile deals via the Dairy Queen app.
Do they offer special ice cream cakes at this Dairy Queen location?
Yes, they specialize in DQ Cakes which you can order at DQCakes.com for birthdays or special occasions.
What nearby medical facilities are located close to Dairy Queen Grill & Chill?
Nearby medical facilities include Banner Health and Banner Urgent Care, both within close proximity for convenient visits before or after enjoying a meal.
Are there nearby places to get smoothies or healthy refreshments near this Dairy Queen?
Yes, Thrive! Acai Bowls & Smoothies and Genuine Fresche are nearby options for acai bowls, smoothies, and vegetarian-friendly cuisine you can visit along with Dairy Queen.
What are some nearby dining and nightlife options close to Dairy Queen Grill & Chill?
Nearby dining options include Union Grill and Tap, DB's Sports Grill, and Rudy's "Country Store" and Bar-B-Q. For nightlife, Triple 2's Tavern is nearby, making it easy to enjoy both family dining and adult entertainment in the area.
Brand Certified Facts from Dairy Queen Grill & Chill
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