Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
855 reviews
5 stars
459
4 stars
166
3 stars
73
2 stars
45
1 star
112
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the burgers and ice cream, but there were complaints about incorrect orders and items being out of stock.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, particularly in the bathrooms and dining area.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of professionalism and attentiveness.
Order Accuracy
Numerous complaints were made about incorrect orders and items missing from orders, indicating a need for better training and organization.
- DGDessie Gettinbanz3 days ago5.0I come here often in my opinion this is the best Dairy Queen in Gilbert my food is always made fresh and the young lady that works the drive thru window is always so kind and sweet and very professional each time I wish I got her name she worked the window tonight and her service is legitimately amazing and trigger me to leave this review she totally made my day today just by being kind but she’s always on it I love coming when she’s working she definitely deserves a raise and should be recognized!!! Kindness goes a long way!
- GCGreen ChevyNov 16, 20251.0I bought a small cherry dipped cone and it cost five dollars. I cannot believe how small it is for four bucks.1.99 maybe but 4 bucks
- PWPatricia WintersNov 3, 20251.0Went in for chili dogs a blizzard and shake. I ordered a chili dog with onion no cheese and a fudge chocolate shake.My friend ordered a heath blizzard and 2 chili dogs with no onions just cheese.when the guy repeated the order he said okay that’s 3 chili dogs with onion and I said no 2 chili dogs with cheese no onions when we got the order and sat down the 2 chili dogs with no onions were 2 regular hot dogs with cheese no chili The food was cold except for the fries.My friend would not let me take them back to the counter so I am writing this review.We will never go back there again where did you find this so called worker
- BTBeth TorresNov 1, 20255.0The food is always good. The staff were not the most professional, but they were nice.
- LMLindsie M.Oct 24, 20251.0Great food, NASTY bathrooms & NASTY smell in area near bathrooms.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Gilbert, AZ offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
Where is Dairy Queen Grill & Chill located?
It is located at 1696 N Higley Rd, Gilbert, AZ 85234-1603, US.
What are the operating hours for this Dairy Queen location?
The Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen have drive-thru and seating options?
Yes, this location offers a drive-thru, indoor seating, as well as outdoor seating options.
Is Dairy Queen Grill & Chill in Gilbert family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I place a mobile order or use mobile deals at this Dairy Queen?
Yes, customers can use mobile ordering and rewards as well as access exclusive mobile deals via the Dairy Queen app.
Do they offer special ice cream cakes at this Dairy Queen location?
Yes, they specialize in DQ Cakes which you can order at DQCakes.com for birthdays or special occasions.
What nearby medical facilities are located close to Dairy Queen Grill & Chill?
Nearby medical facilities include Banner Health and Banner Urgent Care, both within close proximity for convenient visits before or after enjoying a meal.
Are there nearby places to get smoothies or healthy refreshments near this Dairy Queen?
Yes, Thrive! Acai Bowls & Smoothies and Genuine Fresche are nearby options for acai bowls, smoothies, and vegetarian-friendly cuisine you can visit along with Dairy Queen.
What are some nearby dining and nightlife options close to Dairy Queen Grill & Chill?
Nearby dining options include Union Grill and Tap, DB's Sports Grill, and Rudy's "Country Store" and Bar-B-Q. For nightlife, Triple 2's Tavern is nearby, making it easy to enjoy both family dining and adult entertainment in the area.