Business Details
About
Mexican Restaurant
Chipotle Val Vista & Melrose is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
344 reviews
5 stars
82
4 stars
26
3 stars
12
2 stars
33
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Availability
Many reviews highlighted that the location often runs out of key ingredients, leading to customer dissatisfaction.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean dining areas and food preparation spaces.
Portion Sizes
Several reviews mentioned inconsistent and small portion sizes, leading to disappointment with the value of meals.
Management Issues
Feedback indicated significant concerns about management effectiveness, with calls for better oversight and training.
- AUAnonymous User4 days ago1.0I went in to sit down and eat and the food was great but on the other hand I did see one of the female workers touching and flirting with a few of the guy workers there to the point they seemed uncomfortable and it made me and my kids uncomfortable to watch. She had like reddish brownish hair and the males where different races I couldn’t get much description of their hair as they was wearing hats and this was at night time. I don’t think the males approved of the touch and flirting the way their body language and attitudes had changed and seemed so uncomfortable! Overall the food was great just was an uncomfortable situation to be in !
- SMSerus Mom5 days ago1.0Went in at 715. Two people in line ahead of me. 4 people dining in. Ran out of rice. Waited more than 5 minutes and when asked Kiera the manager about this she gave attitude. Not the first time they ran out of food or the first time kiera was not the manager in charge.
- LMLeilah Monet6 days ago5.0Best chipotle ive ever been too. Customer service was great and so friendly and food was amazing.restaurant was also very clean and well kept. I ❤️ chipotle
- KHKennedy HendricksNov 5, 20255.010/10 This is the only location I’ll go to because they always give the best service!
- TBThomas BosseNov 5, 20255.0Manager was extremely friendly and the staff nailed my order. CMG is making a comeback!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill offer at the Val Vista & Melrose location?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of the Chipotle Mexican Grill at 3785 S Val Vista Dr, Gilbert, AZ?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Can I order Chipotle food online or through an app?
Yes, you can order online via https://order.chipotle.com/ or through the Chipotle app available on the App Store.
How can I contact the Chipotle Mexican Grill at Val Vista & Melrose?
You can reach the restaurant by phone at +1 928-701-6051 or email at AZ.4406.ValVista@chipotle.com.
Is the Chipotle Mexican Grill at this location involved in any sustainability or food integrity practices?
Yes, the restaurant follows Chipotle's "Food with Integrity" principles, focusing on humane and sustainable sourcing and using only 53 real ingredients.
What other nearby dining options are available near Chipotle Mexican Grill at Val Vista & Melrose?
Nearby, you can also find Panda Express, another fast food restaurant offering quick meals.
Are there any healthcare facilities close to Chipotle at 3785 S Val Vista Dr?
Yes, nearby healthcare facilities include Valley Women For Women OBGYN, San Tan Perinatal beauty salon, and several medical centers such as OrthoArizona - South Gilbert and Ironwood Cancer & Research Centers.
Is there a place nearby where I can get gas or stop for convenience items when visiting Chipotle?
QuikTrip, located nearby, is a gas station and convenience store where you can refuel or purchase snacks and drinks.
Does Chipotle Mexican Grill have a presence on social media platforms?
Yes, Chipotle is active on LinkedIn, Pinterest, Facebook, Instagram, Twitter, and also has a YouTube channel.
What categories best describe the Chipotle Mexican Grill at Val Vista & Melrose?
It is categorized as a Mexican Restaurant, Mexican, Fast Food, Caterer, and Fast Food Restaurant.