Brand Certified
Chipotle Mexican Grill
2.4(373 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3785 S Val Vista Dr, Gilbert, AZ
85297, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(928) 701-6051
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/az/gilbert/3785-s-val-vista-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4406
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Val Vista & Melrose is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.4
373 reviews
5 stars
95
4 stars
27
3 stars
13
2 stars
37
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and unprofessional behavior, leading to a negative dining experience.
Food Availability
Many reviews highlighted frequent shortages of key ingredients, such as chicken, steak, and various toppings, often resulting in customers leaving without their desired meals.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash and unclean dining areas, contributing to an overall unpleasant atmosphere.
Portion Sizes
Multiple reviews mentioned inconsistent and small portion sizes, leading to dissatisfaction with the value of the meals.
Management Issues
A recurring theme in reviews was the poor management of the location, with calls for better oversight and training for staff.
- ESErin Smith4 days ago1.0We won't be returning to this location. 😞 The bathroom was so gross and the portion was pathetic. What a disappoint especially for what it cost. Sigh
- CBChristion Brewington4 days ago5.0Just wanted to give appreciation to associates Vinai and Darian.. They are extremely pleasant and personable. Everytime I come in they have exceptional service with great conversation and hopefully management sees this so they can get some recognition!
- SOSophie Ontiveros6 days ago1.0everytime i come to this location to pick up my order or to take out they never give me utensils it’s actually so annoying lmao
- TTTracyFeb 16, 20265.0Always a pleasure ordering and having some Chipotle @ the Val Vista location. This time (2/15) we ordered catering (for 15) for pickup. The order was on time, correct, and again, as always, yummy. Thank you Chipotle!!
- MMMelissa McClainFeb 13, 20261.0This restaurant is so dirty. I have been to multiple chipotle locations in the area, and I have not found one location that has been clean recently. The garbage is over flowing, the counters are dirty, the tables and chairs have garbage all over them, etc. Chipotle used to be so good but in the last couple of years, it appears they have gone down hill. I only took one photo. The only reason why I ended up getting my food was because I had a free entree to redeem. If not, I would have just left. Hopefully chipotle creates better standards like they used to have.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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