Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle SanTan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
953 reviews
5 stars
395
4 stars
192
3 stars
70
2 stars
57
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude staff and long wait times, with some employees appearing indifferent to customer needs.
Food Quality
Frequent complaints about food quality, including undercooked rice, small portion sizes, and items being out of stock.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and food prep stations, contributing to a negative dining experience.
Inconsistency
Customers noted significant inconsistencies in food preparation and portion sizes, particularly between in-store and online orders.
HN
Hillary Nelson
Feb 10, 2026
5.0
Caitlin and Ari were rockstars! Love kindness and good food.
JS
John Steven
Feb 4, 2026
5.0
I had a great experiance at this chipotle. I guess you would say I am a regular. As I started ordering from one worker the other worker MO, recognized me and came over and finished making my regular order without any instructions. The staff at this location is amazing and they always take care of me when I come it. 5 Stars for this team the Manager is amazing as well!
NW
Nicholas Whorley
Feb 3, 2026
3.0
Food tastes oddly bitter; as if their cooking oil is reused. They're out of both fajita peppers and chipotle Tabasco sauce. Staff seem like they don't care. Stock price reflects the lack of consistentcy and quality.
MH
Mako Hill
Jan 18, 2026
2.0
My family and I haven’t had great luck with this location recently so it’s been months since we were last here. Decided to give it another shot this evening. Attempted to dine in but there was a sign on the door that said the ice machine wasn’t working and when we got up to order, the food did not look fresh. Lukewarm food with room temperature drinks aren’t really my thing so we left without ordering.
LE
Linnie Essary
Jan 16, 2026
2.0
This location at the food prep station it is always dirty and none of the food is filled up. I wanted grilled Veg on my food but they had none he said it would be 30 min I cannot believe how they run this place they were just standing around when they could of been cleaning the girl that checked me out should not be working there bad attitude
My food was 19.00 and it was not worth it
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill SanTan offer?
Chipotle SanTan offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill SanTan located?
It is located at 2224 E Williams Field Rd, Ste 109, Gilbert, AZ 85295, USA.
What are the operating hours for Chipotle Mexican Grill SanTan?
Chipotle SanTan is open Monday through Sunday from 10:45 AM to 10:00 PM.
Does Chipotle SanTan offer order pickup and delivery services?
Yes, Chipotle SanTan offers both in-store pickup and delivery services.
How can I order Chipotle SanTan food online?
You can order online through Chipotle's official website or app. The order URL is https://order.chipotle.com/ and the Apple app link is https://chipotle.app.link/Carne-Apple.
What is Chipotle SanTan's commitment to food quality?
The restaurant uses only 53 real ingredients and prioritizes sourcing from farms that practice humane and sustainable methods, following their 'Food with Integrity' principles.
What nearby restaurants can I visit along with Chipotle SanTan?
Nearby restaurants include Wok Box (Asian cuisine), The Impossible Shop (burgers), Haiku Tokyo (Japanese and Asian fusion), Fired Pie (pizza and American), and Kona Grill (American and sushi).
Are there nearby places for drinks if I visit Chipotle SanTan?
Yes, World of Beer and Dog Haus Biergarten are nearby options where you can enjoy a variety of beers and a relaxed atmosphere after your meal.
What shopping or other amenities are near Chipotle SanTan?
Nearby, you can find Barnes & Noble bookstore and coffee shop, AT&T and Verizon mobile phone stores, as well as boutiques like Junky Trunk Boutique and fashion accessories stores.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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