Brand Certified
Chipotle Mexican Grill
3.3(796 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3757 S Gilbert Rd, Gilbert, AZ
85297, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(480) 963-8585
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/az/gilbert/3757-s-gilbert-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=699
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Gilbert & 202 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
796 reviews
5 stars
314
4 stars
133
3 stars
54
2 stars
61
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including small portion sizes, stale ingredients, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and a chaotic environment.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and pickup orders.
Value for Money
Customers expressed dissatisfaction with the value, citing high prices for inadequate portion sizes and quality.
- DPDeVante PougesFeb 13, 20261.0Idk how this location is still open. Terrible customer service
- GGGiannaFeb 9, 20261.0I never leave reviews but wow the customer service here is disgusting. I’ve only been to this location twice and had negative experiences both times. I had a pickup order today around 5pm and when I went up to the lady to ask for it, she gave me the nastiest side eye bc I interrupted a convo she was having with another employee. Didn’t realize doing your job was a huge inconvenience for you! Neither of them said a word to me the entire time. I’ve worked retail as a manager, I get customer service can be a lot sometimes but if u can’t put ur negative attitude away while working u probably shouldn’t work in customer service lol!
- MBMaia BustamanteFeb 1, 20261.0My sister and I went in around 9:30 pm after getting off work. We both work in restaurants so we know what’s it’s like to get people in right before close. We chose to come to chipotle because there was still a decent amount of time left before close so figured everything would be fine. Walked in, didn’t even get greeted, was rushed around, and treated poorly. The younger man making the bowls kept rushing both my sister and I about “what next, what else, which one” without even giving us time to think. They were also out of chx so I asked what else they had and he goes everything right here. I normally only get chicken so I wasn’t aware of the other options. After he got done making the food, he asked if my sister and I would be together or separate but did not complete the transaction. The girl (low pony tail with black hair completed the transaction and was also rude and rushing us. The card was not being ran the proper way and the girl could have been more polite on how to have it go through properly. My sister and I were hoping for a good meal after working 10 hr shifts but was instead met with disrespect and poor behavior. The whole experience was just negative and there needs to be some real work done on proper standards, communication, and common courtesy within employee to customer interactions.
- SMSam MJan 24, 20261.0The Asian girl serving us was so rude and careless. Felt like talking to an emotionless robot. Would never return to this location. You’re in customer service. Do better!
- VVVenomForChocolateJan 21, 20265.0This Chipotle is really stepping it up! We got lunch today and every burrito amd bowl was stacked full! Keep it up!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Gilbert & 202 offer?
Chipotle offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill Gilbert & 202?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Gilbert & 202 located?
It is located at 3757 S Gilbert Rd, Maricopa, Gilbert, AZ 85297, inside the Target plaza at the northeast corner facing Applebee's.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Gilbert & 202?
You can order online via Chipotle's website at https://order.chipotle.com or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill Gilbert & 202 a LGBTQ-friendly establishment?
Yes, this location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Mexican Grill Gilbert & 202?
Chipotle accepts credit cards and offers gift cards.
Can you recommend nearby places to visit when dining at Chipotle Mexican Grill Gilbert & 202?
Nearby, you can visit Gelato 64 for ice cream, or Menchie's Frozen Yogurt for frozen treats. Also, Crossroads Towne Center offers shopping and event planning services for a variety of needs.
Are there fitness or wellness centers near Chipotle Mexican Grill Gilbert & 202?
Yes, F45 Training Gilbert and the 202 offers fitness classes nearby, and IV Nutrition provides wellness programs in the vicinity.
What nearby places can help with errands before or after dining at Chipotle Mexican Grill Gilbert & 202?
Close by are FedEx Office Print & Ship Center for shipping and printing needs, Mountain America Credit Union for banking services, and RushMyPassport in FedEx Office for passport and visa services.
Brand Certified Facts from Chipotle Mexican Grill
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