Chipotle Gilbert & 202 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling shortchanged compared to other locations.
Food Quality
Several customers experienced issues with food quality, including stale ingredients, cold food, and poorly prepared items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and a chaotic environment noted by multiple reviewers.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at times, indicating that experiences can vary.
TG
Tahira Gillian
Nov 16, 2025
5.0
Staff was friendly and the food was great!!! Great location!
AB
Ashley B
Nov 14, 2025
1.0
Why are the people who work here so rude!? Why is it acceptable. Tonight I purchased a $25 bowl, not only was it overpriced but I was mishandled and mistreated by the staff. It seems to me like the staff is bias against African American patrons and it seems to be encouraged or at minimum overlooked. Every single one of the staff who handled my bowl was absolutely disgusting and rude. And what I find is the most telling is they sabotaged my carry out bag, they wet it with some kind of substance but by the grace of God the bag didn’t fail until I was safely home, so happy the plans of this disgusting group of haters did not work. Moving forward I will not return to this location the staff is terrible and conniving. Proceed with caution.
TN
Trisha Noe-Camping
Oct 24, 2025
1.0
The person that helped me this evening went so quickly he added things to my burrito I didn’t ask for. He threw it away and made a new one which is so wasteful. The guac was the oldest, brownest guac they could have served coming out of a supposedly fresh batch pulled from down below. My partner said her burrito had no flavor and was also disappointed in the brown guac throughout her burrito. I paid 2.75 for guac I couldn’t stomach and the chicken in my bowl was cold. Overall, not a great experience or meal.
HM
Hayleie Mae
Oct 19, 2025
1.0
Messed up my burrito and left half of the ingredients off when they moved it to a bowl and still had to pay the up charge never going again worst service and was given horrible attitude by the worker for asking to remake it !!
JE
Jordan Espinosa
Oct 18, 2025
2.0
Without fail, every time I've ordered take out (online and in advance), the order isnt ready when I get there 20 minutes after placing the order or my order stays sitting on the side for ~10 min and I stand waiting along the side waiting unreasonably long for a worker to notice my order. By then, the food is usually cold
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Gilbert & 202 offer?
Chipotle offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill Gilbert & 202?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Gilbert & 202 located?
It is located at 3757 S Gilbert Rd, Maricopa, Gilbert, AZ 85297, inside the Target plaza at the northeast corner facing Applebee's.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Gilbert & 202?
You can order online via Chipotle's website at https://order.chipotle.com or through the Chipotle app available on the App Store.
Is Chipotle Mexican Grill Gilbert & 202 a LGBTQ-friendly establishment?
Yes, this location welcomes LGBTQ customers.
What payment methods are accepted at Chipotle Mexican Grill Gilbert & 202?
Chipotle accepts credit cards and offers gift cards.
Can you recommend nearby places to visit when dining at Chipotle Mexican Grill Gilbert & 202?
Nearby, you can visit Gelato 64 for ice cream, or Menchie's Frozen Yogurt for frozen treats. Also, Crossroads Towne Center offers shopping and event planning services for a variety of needs.
Are there fitness or wellness centers near Chipotle Mexican Grill Gilbert & 202?
Yes, F45 Training Gilbert and the 202 offers fitness classes nearby, and IV Nutrition provides wellness programs in the vicinity.
What nearby places can help with errands before or after dining at Chipotle Mexican Grill Gilbert & 202?
Close by are FedEx Office Print & Ship Center for shipping and printing needs, Mountain America Credit Union for banking services, and RushMyPassport in FedEx Office for passport and visa services.