Certified by Carrabba's Italian Grill • Mar 01, 2026
Reviews
4.3
1,235 reviews
5 stars
789
4 stars
237
3 stars
88
2 stars
55
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service experiences varied significantly; while some servers received high praise for attentiveness and friendliness, others were criticized for being unprofessional and inattentive.
Food Quality
Food quality was inconsistent, with several customers noting issues such as undercooked or poorly prepared dishes, while others enjoyed their meals and praised specific items.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some customers appreciating the ambiance while others noted cleanliness issues and a need for updates.
Pricing Concerns
Several customers expressed dissatisfaction with portion sizes relative to prices, feeling that the value for money had declined.
JS
Jan Strzalkowski
Feb 15, 2026
5.0
Our waiter Justin was outstanding! All the staff was very friendly and helpful. The food was excellent!
JS
John S
Jan 31, 2026
4.0
Disappointed this trip. Food was ok. They were out of bread. Pricey for the portions.
SD
Sharon Day
Jan 20, 2026
5.0
Julia did a superb job of making sure our dining experience was excellent! She is very personable and professional. From the cocktails, appetizer, and dinners, it was five stars. Highly recommend! We will be back.
TM
Trinidee McConnell
Jan 17, 2026
2.0
U usually dine at the Carrabba’s location in Mesa at least once a week and have consistently had great experiences there. However, during a recent visit to this location I was very disappointed with the quality of the food I received. To start, the herbs used in my dish were not cut properly. They were in large chunks rather than thinly diced, which was very unexpected and not at all consistent with my past experiences at Carrabba’s. I also ordered a Caesar salad, and unfortunately the lettuce was slimy and the dressing did not taste like a traditional Caesar dressing. The bread that was served seemed undercooked as well.
Most disappointing was the shrimp scampi. There were no visible garlic pieces, and I could not taste any lemon flavor at all, which is unusual for this dish and very different from what I normally expect from Carrabba’s.
This meal was quite expensive, as I ordered two appetizers, a salad, an entrée, and a drink, so the overall experience was extremely disappointing given the cost and my usual expectations given the name.
I wanted to share this feedback because I am a regular customer and typically enjoy Carrabba’s very much and I was unfortunately extremely disappointed with my visit
CS
Carol Spooner
Jan 16, 2026
2.0
The building door latch would not stay shut. It was very cold out and freezing inside as a result. The food got cold quickly. They have changed their lasagna recipe- not as good as their original. The marsala sauce was oily and did not have the superior flavor it used to. The Caesar salad dressing is still terrific. The new pasta wheezie is inferior to their original. This chain used to be our favorite italian grill.
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Gilbert, AZ offer?
Carrabba's Italian Grill offers authentic Italian cuisine for dine-in, carryout, delivery, or catering.
What are the regular dining hours for Carrabba's Italian Grill?
The restaurant is open Monday through Thursday from 3:00 PM to 9:00 PM, Friday and Saturday from 12:00 PM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is happy hour at Carrabba's Italian Grill?
Happy hour is daily from 3:00 PM to 6:00 PM.
Does Carrabba's Italian Grill offer delivery and pickup options?
Yes, Carrabba's offers various services including in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery.
Can I find vegetarian and gluten-free options at Carrabba's Italian Grill?
Yes, Carrabba's serves vegetarian and gluten-free options to accommodate various dietary needs.
Is there a bar available onsite at Carrabba's Italian Grill?
Yes, Carrabba's Italian Grill has an onsite bar and serves liquor, wine, beer, and cocktails.
What family-friendly features does Carrabba's Italian Grill offer?
The restaurant welcomes families, has a children's menu, high chairs, and wheelchair accessible seating and restrooms.
Where is Carrabba's Italian Grill located in Gilbert, AZ?
It is located at 2709 S Market Street, Gilbert, AZ 85296, USA.
What nearby places can I visit around Carrabba's Italian Grill?
Nearby you can visit New York Pizza Department-NYPD Pizza, Designer Cakes by April bakery, and Waffle Love dessert shop, great for grabbing a sweet treat before or after your meal at Carrabba's.
Are there shopping options close to Carrabba's Italian Grill?
Yes, nearby shopping includes Men's Wearhouse for menswear, Big Frog Custom T-Shirts for apparel, and Bff Diva Boutique for women's clothing.
What recreational activities are near Carrabba's Italian Grill in Gilbert?
Nearby activity options include Premier Martial Arts for classes, Pinot's Palette art school, and The Joint Chiropractic for wellness services, providing diverse options around your dining experience.
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Certified March 01, 2026Yext Knowledge Graph
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