Buffalo Wild Wings

4.1
1831 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
970 South Gilbert Rd, Gilbert, AZ
85296, United States

Hours

Reviews

4.1
1,831 reviews
5 stars
1,006
4 stars
419
3 stars
184
2 stars
83
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from various staff members, highlighting specific servers who provided exceptional experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings and burgers, others reported issues with food preparation and taste, including complaints about burnt items and incorrect orders.

Atmosphere

The atmosphere was generally appreciated for being lively and suitable for sports viewing, though some noted issues with cleanliness and loud music.

Order Accuracy

Several customers experienced problems with order accuracy, including missing items and incorrect modifications, leading to dissatisfaction.

Pricing Concerns

Customers expressed concerns about the pricing being high relative to the quality of food and service, with some feeling that the value did not meet expectations.
  • AT
    Aaron Trometter
    4 days ago
    5.0
    wings were delicious! very friendly staff and quick service.
  • JS
    Jedediah Smith
    Dec 21, 2025
    1.0
    A couple years ago I gave B-DUBS a perfect rating and meant it with all of my heart!... I am so very very sad to have to change this rating because they have, for some reason that baffles me, exchanged the very BEST hand-breaded chicken tenders I have ever eaten in my life, for hard, chewy, cheap, far inferior chicken fingers. I have always used work rewards for B-DUBS gift cards to eat as much as possible and if I am meeting a friend for lunch my go-to has always been B-DUBS!!! My absolute favorite meal is the chicken tenders, cause I couldn't find anything even close anywhere else!!!... Sadly, now, if I wanted the cheap substitute they serve now, I would go somewhere much cheaper. :( Probably won't be going back unless they go back to the world's best chicken tenders! And it's not cause I'm mad and want to punish them... It's cause it's the only thing I truly crave on their menu and it's what made them stand out amongst all the rest! B-DUBS please correct this!
  • MD
    Matt Davis
    Dec 20, 2025
    1.0
    Passive aggressive manager decided to replace our already burnt burger and cheesesteaks with EVEN MORE BURNT - to the point of absurdity - burger and cheesesteaks after politely calling and requesting we come back to restaurant to replace the initially burnt items. Saturday December 20 5:05PM Your manager is maliciously punishing loyal customers who politely inform him of forgivable cooking mistakes. You should be ashamed of yourselves for employing such an arrogant, passive aggressive, ignorant person willing to damage your business in order to get back at a customer for daring to be polite to him.
  • GT
    Gabriela Daniela Torres
    Dec 17, 2025
    3.0
    I took a couple stars off because my friend's side of carrots and celery seemed a bit old which was kind of gross. Overall it was okay but nothing special.
  • PF
    Paul Fischer
    Dec 5, 2025
    1.0
    I placed an order through Uber eats. The order was processed and delivered quickly (like has been in the past), this time however I was missing the main item of my order ( Mushroom Burger), the rest of my order was there. I called Uber and the driver said that they only handed him 1 bag (sealed, taped). I then called the store and explained what I was missing and she transferred me to the manager who tried to put the blame on Uber. After a couple of minutes talking with her (manager) she said she would investigate the matter and call me back. 5 minutes later I get a call and the manager said after viewing a training video she saw that the burger had NOT BEEN PACKED. She offered to make another one and I could drive there to pick it up.... WHAT!!!!, kind of defeats the purpose of ordering through Uber..... Here is what should have been done, remake the order and pay Uber to deliver it... Sad that no one knows how to make things right anymore especially a so called manager......

Frequently Asked Questions About Buffalo Wild Wings

What is the specialty of Buffalo Wild Wings in Gilbert, AZ?

Buffalo Wild Wings in Gilbert, AZ specializes in award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.

What are the operating hours of Buffalo Wild Wings Gilbert location?

The restaurant is open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM and 9:00 AM to 11:00 PM respectively, and Sunday from 9:00 AM to 10:00 PM.