Business Details
366 N Gilbert Rd, Gilbert, AZ
85234, United States
Certified by Big Chicken • Feb 08, 2026
(480) 687-8964
Certified by Big Chicken • Feb 08, 2026
https://www.bigchicken.com/
Certified by Big Chicken • Feb 08, 2026
About
Certified by Big Chicken • Feb 08, 2026
Fast Food RestaurantChicken Restaurant
With taste at the forefront, Big Chicken delivers a menu that fuses home-cooked childhood favorites with bold new flavors. Come try our signature dish Lucille’s Mac ‘n’ Cheese, just the way mom made it – but with a crispy Cheez-It® crust! Big Chicken aims to create a fun family haven that both comforts and delights
Location
Certified by Big Chicken • Feb 08, 2026
Hours
Certified by Big Chicken • Feb 08, 2026
Reviews
4.5
674 reviews
5 stars
513
4 stars
65
3 stars
38
2 stars
27
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the chicken for being juicy, flavorful, and well-cooked, with many highlighting the variety of menu options and sauces.
Service
The staff received high marks for being friendly, attentive, and helpful, with specific mentions of employees like Alandra and Gustavo for their exceptional service.
Atmosphere
The restaurant's atmosphere was described as welcoming and upbeat, contributing to a positive dining experience.
Value
Many reviews noted the generous portion sizes and fair pricing, making it a great value for families.
- CBCassie Bautista4 days ago5.0Yo the two guys that were working last Thursday 2/5 and tonight 2/10 are the best! They make the best food and are so nice always suggesting sauces and just being so hospitable even right before close. If you haven’t been here you should definitely check it out the snackers and fries will not disappoint!
- AFAndy FrieFeb 7, 20265.0This was some of the best chicken I have had. The set up is cool, a semi-fast food with a bar. The food does not taste fast food like though. We had a 2pc and 5pc chicken tender and could have easily split the 5pc (not complaining right now though as we share the leftovers). Speaking of leftovers, it reheats in an air fryer really well. They have a lot of sauces to choose from (I recommend honey mustard if going for taste). The shakes are delicious as well, thick but easy to drink through the straw. Glad I live close…might be there weekly.
- EWElora WynnsFeb 5, 20265.0This is my new go-to chicken spot. The chicken was so juicy and breaded to perfection. They had the best fries I’ve ever had, perfectly crispy. We tried several different menu items and they were all amazing! I will definitely be suggesting Big Chicken to everyone! 10/10
- NTNicaise De Four (Trini)Jan 29, 20265.0The first time I ever tried Shaq’s big chicken, I was blown away by the flavor of the chicken. I thought canes was good, but they don’t stand a chance to Shaq’s big chicken. Even the small portion of nuggets that you get in their small order are huge and let alone the golden barbecue sauce phenomenal‼️‼️ I went twice in one day because I forgot to get an extra golden barbecue sauce. Met The franchise owner at the Gilbert location, he is extremely pleasant. Had a wonderful conversation with him both times I went in. There are talks of a Tempe location opening, which I am super excited about because I live in Tempe.
- JGJeannette GreeneJan 28, 20265.0Big Chicken is a great spot when you’re craving fried chicken that’s flavorful and filling. The chicken is crispy on the outside, juicy on the inside, and seasoned just right without being greasy. The sandwiches are hearty, the sides pair well, and everything feels freshly made. The atmosphere is relaxed and upbeat, and the staff are friendly and efficient even during busy times. It’s an easy go-to when you want satisfying comfort food that’s done well and consistently delivers.
Frequently Asked Questions About Big Chicken
Does Big Chicken accept reservations?
No, Big Chicken does not accept reservations.
What are the operating hours of Big Chicken?
Big Chicken is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Where is Big Chicken located?
Big Chicken is located at 366 N Gilbert Rd, #106, Gilbert, AZ 85234, USA.
Does Big Chicken offer pickup or delivery services?
Big Chicken offers in-store pickup services.
What type of cuisine and dining experience does Big Chicken offer?
Big Chicken serves fast food specializing in chicken dishes, with a casual attire and a menu featuring home-cooked childhood favorites and bold flavors, including their signature Lucille’s Mac ‘n’ Cheese with a crispy Cheez-It® crust.
Which meals does Big Chicken serve?
Big Chicken serves lunch meals.
What payment options are accepted at Big Chicken?
Big Chicken accepts American Express as a payment option.
Where can I view the menu and place an order online for Big Chicken?
You can view the menu at https://www.bigchicken.com/menu and place an order online at https://order.bigchicken.com/
What nearby dining options are available around Big Chicken for customers looking for other cuisines?
Nearby dining options include Nico Heirloom Kitchen (Italian), Petersen's Ice Cream and Cafe (ice cream and smoothies), Zinburger (American burgers), Lo-Lo's Chicken and Waffles (Southern cuisine), Midnight Taco (Mexican), Barrio Queen (Tex-Mex), Oregano's (Italian and pizza), Mami's Cocina (Puerto Rican), Mojo Bowl (smoothies and food truck), and O.H.S.O. Brewery-Gilbert (pub and brewery). These spots offer variety for customers exploring the area before or after visiting Big Chicken.
Are there nearby services or amenities at Big Chicken’s location that can help with transportation or errands?
Yes, nearby you can find Price 4 Charter Buses & Limos Gilbert for transportation services and Marc's Park - Downtown Gilbert Vendor Sites which hosts a farmers market and grocery store, convenient for customers combining errands with their visit to Big Chicken.
Which nearby places can customers visit for law or legal services near Big Chicken?
For legal services near Big Chicken, customers can visit Getjusticejustice, a courthouse and legal service provider, or Browne Law Group, which specializes in personal injury law.
Brand Certified Facts from Big Chicken
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Certified February 08, 2026Yext Knowledge Graph
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