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El Pollo Loco

3.9
(874 reviews)

Business Details

2253 E Baseline Rd, Gilbert, AZ
85234, United States
(480) 539-8163

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gilbert,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable

Location

El Pollo Loco
2253 E Baseline Rd, Gilbert, AZ
85234, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Reviews

3.9
874 reviews
5 stars
424
4 stars
211
3 stars
102
2 stars
43
1 star
94
  • JK
    Jessi Kane
    2 days ago
    1.0
    Worst place ever . These employees needs to work on their attitude. Dayana took my order and was so rude when I was still deciding. Didn’t even bother order to order more because I didn’t wanna deal with her attitude.
  • JR
    Jared Renfro
    3 days ago
    1.0
    Ordered soup in the Drive-Thru.. half the soup was in the bag and the soup was scalding hot burnt my wife.. very unhappy 😠
  • MM
    Marii
    6 days ago
    1.0
    The worst Pollo loco. We ordered and could hear loud talking so got up and got to hear sone they called the managers or persons in charge Raquel and Angela most disrespectful person. Treating employees with disrespectful words in spanish. I am bilingual and soo glad she couldn't tell, but corporate will be hearing from me. They need some actual training instead of just handing a position them soo under qualified rude and disrespectful.
  • KK
    KC
    Apr 10, 2026
    4.0
    Usually kept clean and friendly staff. Been a real solid place for several yeas now
  • BR
    Bri Rojas
    Feb 26, 2026
    1.0
    Locking doors because its busy it wild

Brand Certified Facts from El Pollo Loco

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Certified April 26, 2026Yext Knowledge Graph
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