While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Gilbert,AZ, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Worst place ever . These employees needs to work on their attitude. Dayana took my order and was so rude when I was still deciding. Didn’t even bother order to order more because I didn’t wanna deal with her attitude.
JR
Jared Renfro
3 days ago
1.0
Ordered soup in the Drive-Thru.. half the soup was in the bag and the soup was scalding hot burnt my wife.. very unhappy 😠
MM
Marii
6 days ago
1.0
The worst Pollo loco. We ordered and could hear loud talking so got up and got to hear sone they called the managers or persons in charge Raquel and Angela most disrespectful person. Treating employees with disrespectful words in spanish. I am bilingual and soo glad she couldn't tell, but corporate will be hearing from me. They need some actual training instead of just handing a position them soo under qualified rude and disrespectful.
KK
KC
Apr 10, 2026
4.0
Usually kept clean and friendly staff. Been a real solid place for several yeas now
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