Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Florence, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 495 N. Pinal Parkway #107 for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
618 reviews
5 stars
237
4 stars
146
3 stars
93
2 stars
41
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders, even when the restaurant was not busy.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from rude and unprofessional behavior to friendly and accommodating service.
Food Quality
Many customers expressed disappointment with the freshness and quality of the food, citing cold or overcooked items.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
- RVRobert VanBeekumDec 28, 20251.0Wow, today was the first time I have been by in awhile because last month they were out of everything we ordered. Today they were out of Corn dogs, Mozzarella sticks, ketchup, ranch, pickles and ice cream for the shacks. I truly understand now why this place is always empty. With little to offer your best to send everyone home.
- NBNatalie BakkeDec 17, 20255.0Food is always good, service was a little slow, atmosphere was eating in the car. The drinks and the food keep us coming back.
- AHAbby Wyatt HublerNov 15, 20251.0Showed up at 1am. They were actively taking orders but refused to take mine and shut off their lights as customers were still actively trying to get food and eating on the patio. The site advertises closed at 2am.
- FMFrank MariscalNov 7, 20254.0Fast food.
- SMSantos MekwamOct 25, 20251.0Waited 35 minutes, for a pick up order, staff clearly in kitchen, only 4 cars the entire time. They're all this bad now.