McDonald's

3.5
1016 reviews
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Business Details

3423 N Hunt Hwy, Florence, AZ
85132, United States
(520) 723-1693
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3423 N Hunt Hwy, Florence, AZ
85132, United States

Hours

Reviews

3.5
1,016 reviews
5 stars
382
4 stars
209
3 stars
160
2 stars
71
1 star
194

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned subpar food quality, including cold items, stale fries, and poorly prepared meals.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Order Accuracy

Numerous complaints about missing items and incorrect orders were highlighted, indicating a lack of attention to detail.

Staff Behavior

There were multiple reports of unprofessional behavior from staff, including dismissive attitudes and lack of customer service skills.
  • AA
    alina alvarez
    Jan 1, 2026
    1.0
    I’ve been going to this McDonald’s for 4 years and the service has gone downhill especially at night. Always forgetting food and incredibly rude staff making you feel like an inconvenience:-( will not be coming back to this location.
  • JT
    Jonathan T
    Jan 1, 2026
    1.0
    The inside of the restaurant was dirty and for dine in service the wait time was terrible. 7 minutes for a value meal and I had to go up and get it from the counter. They had no trays. The drive through is faster. Mac Donald’s should audit this store. Terrible franchisee.
  • KM
    KEITH Martinez
    Dec 30, 2025
    1.0
    Absolute worst McDonalds. I don't know how it's still getting business. Several different times here giving you the benefit of the doubt. But nope each time.. 25-30 min to get my food with nothing other than a half efforted sorry. Food cold and wrong...
  • SM
    Steven Mitchell
    Dec 28, 2025
    1.0
    Yet another mcdonald that puts their onions on the cheese in between patties where it's impossible to remove when they mess up an order. Fix this for people that can't have or don't like onions
  • RS
    Robert Sallee
    Dec 20, 2025
    2.0
    Ordered 50 bucks in food two double quarter pounder deluxe meals not the double quarter pounder grease pit meals, that was not a deluxe it was a regular double quarter pounder with so much grease the box is mooshi and the fries were stale and like warm definitely old because they were in a hurry to close the lobby I guess.. a girl employee talking super loud cussing witch didnt really bug us but also saying something about eww hair on something and she wasn't doing it, it's dirty.. I don't have an option g so show pics here but I have proof of the food messed up.!! Not cool ..
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Florence, AZ?

This McDonald's is open Monday through Thursday and Sunday from 4:30 AM to 11:00 PM, and Friday and Saturday from 6:00 AM to 11:00 PM.

What are the drive-through hours at this Florence McDonald's?

The drive-through is open from 4:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:30 AM to midnight on Friday and Saturday.