Wendy's

3.8
1604 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1601 S. Milton Road, Flagstaff, AZ
86001, United States

Hours

Reviews

3.8
1,604 reviews
5 stars
694
4 stars
416
3 stars
231
2 stars
80
1 star
183

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food freshness and temperature, including cold and improperly cooked items.

Service Issues

Multiple reviews highlighted rude or unhelpful staff, particularly in the drive-thru and during order taking.

Cleanliness

The restaurant and bathrooms were noted as clean by several customers, although some mentioned disorganization.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Pricing Concerns

Many customers felt that prices were too high for the quality and quantity of food received.
  • AB
    Abelardo Batrez
    Oct 30, 2025
    1.0
    Managers attitude
  • JA
    Jayleen Arias
    Oct 27, 2025
    1.0
    Very disappointed this morning, as we usually go to this spot literally twice to three times a week to get my toddler his favorite biscuit cheese and egg. The egg was green and didnt look right at all, I called to express my concern to the lady to let her kno as I didn't want anyone else getting sick from it, but sadly there was no concern on her side I kept getting told its because of the heater they leave it on and no it's a good egg she kept repeating. Word of advice when a customer is expressing concern about nasty old food you should be concerned as well I will not be coming here anymore it was apart of my weekly routine to come here but after this no more, no concern that they gave my toddler a nasty egg very disappointed.
  • DB
    Darlene Belin
    Oct 25, 2025
    5.0
    Workers are helpful in ordering, read out the menu. This day I forgot my glasses.
  • JM
    Jon Mendoza
    Oct 15, 2025
    5.0
    The restaurant and bathroom were immaculate. The chicken nuggets are still tasty. And the soda is carbonated to perfection.
  • SS
    Sherri Smith
    Oct 3, 2025
    5.0
    While in Flagstaff, I had to stop and renew my faith in fast food. As Jack in the box did NOT know how to follow simple directions. BUT... WENDY'S TO THE RESCUE! People there were extremely nice. ☺️ So pleasant and uplifting. I ordered a triple stack w/cheese. Asked for no BUN, extra lettuce,pickles and onions. When it was ready I noticed that my order was put nicely into a container and had No Bun!!! as requested. Easy. But...Nothing like the Flagstaff Jack in the Box. They gave me everything I DIDN'T WANT! 😝😝😝😝 stay far away! Wendy's service and food quality are the best around for a fair price 😋 GOTTA LOVE WENDY'S 😍

Frequently Asked Questions About Wendy's

Is Flagstaff Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.