Wendy's

3.7
1563 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4507 North Highway 89, Flagstaff, AZ
86004, United States

Hours

Reviews

3.7
1,563 reviews
5 stars
607
4 stars
419
3 stars
242
2 stars
102
1 star
193

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh and hot meals while others received cold or poorly prepared food.

Cleanliness

Cleanliness of the restaurant received positive feedback, particularly regarding the bathrooms, but some noted dirty tables and floors.

Drive-Thru Experience

Drive-thru service is often criticized for being slow and mismanaged, with long wait times reported.
  • RR
    rustyorange
    Nov 4, 2025
    1.0
    $.50 for sauce, no ghost pepper ranch. Total failure of America…. Food was cold. And 12$ for 10 nuggets and a fry … the fries are almost as cold as a service
  • RR
    RoscoeGoodboy
    Oct 10, 2025
    1.0
    Wanna get scolded for not picking up your mobile app order properly. I was picking up for a friend and saw no need to stop at the drive thru order screen so went to the window instead. Guy at the window scolded me for not doing it properly. What a petty thing to do to a customer. Not the first time I've had bad service at this location. Won't be going back. Too many other good choices in the area.
  • JB
    Jeremy Bohanan
    Oct 9, 2025
    1.0
    Terrible employees.
  • CT
    Christopher Taylor
    Sep 24, 2025
    4.0
    I mean, the customer service is OK like to be honest you expected a little bit better than what it was known around you asking you how are you doing or how was your morning or how did you do today or anything like that was more like here’s your food. Have a nice day kind of scenario. I mean the service was good, but it was fast but the problem is that Girl just walked right past me that that works there and just goes. Oh you’re here and I’m like what so I don’t know. I think of the service could be a little bit better.
  • AA
    Ally
    Sep 19, 2025
    5.0
    This is a great little fast food place that is easy to get to and always has fresh food . They get my order right every time too . Thanks for the great customer service . Have a blessed day 😇

Frequently Asked Questions About Wendy's

Is E. Flag Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.