Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Flagstaff Subway® Restaurant at 1304 S. Plaza Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
165 reviews
5 stars
90
4 stars
21
3 stars
16
2 stars
6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and poor treatment.
Food Quality
Several reviews mention issues with food preparation, including incorrect orders, cold sandwiches, and complaints about freshness.
Cleanliness
Some customers appreciate the cleanliness of the restaurant, while others report unsanitary conditions in food preparation areas.
Management Issues
Multiple reviews highlight dissatisfaction with management, citing rude behavior and poor handling of customer complaints.
Overall Experience
Customer experiences vary widely, with some expressing satisfaction and others vowing not to return due to negative interactions.
- DMDean MinerNov 19, 20251.0Would give zero stars if I could. I normally love subway, and it's one of my comfort foods. I've had a horrible day, feeling sick and all I want is my sandwich. I asked for chicken, bacon, lettuce and extra vinegar and oil, pepper jack cheese and toasted. My sandwich wasn't toasted and neither was my partner's, it didn't have lettuce. In fact it had spinach, banana peppers, no cheese, and wasn't toasted. Not only that but the stores phone goes to busy and I can't even get ahold of them to get a refund. I will be emailing corporate because I deserve a full refund and this is absolutely ridiculous.
- MMMisoshiruuOct 25, 20255.0Devon was kind, warm hearted and very professional. Thank you for your service Devon.
- MUMaude UlibarriOct 16, 20251.0I am astonished from how poorly I was treated today at the subway I come in all the time I work for subway matter of fact, and there shouldn’t be any reason to wake up in the morning with an attitude. This is an easy job and all you have to do is deal with clientele if you can’t do that then this job is not right for you “ Ari” is what she told me. Her name was was the rudest subway employee I have ever met. Treated my boyfriend poorly when I send him in to go grab me a sandwich while I’m at work and when I call the store to talk to the manager, already answers with an attitude tells me I can call back later since her GM was not in if you guys need more workers there are plenty of more people who will definitely bring you more clientele with a positive attitude and if you think about going here go to the subway on Butler, their staff and food is the best ever !!!
- KRKen RootOct 16, 20255.0Great service and great sub sandwiches
- RSRobert StayleyOct 14, 20255.0I don’t do this often, but I was asked so here we go. My wife and I had a great experience at this location yesterday. Store was very clean, veggies looked great, bread was actually edible, and Kevin had great customer skills. We had an awful experience up in Chino Valley last week and it was refreshing to see a store in better standing. Found it a bit odd to have a chaperone to get into the bathroom, but overall a great time.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 1304 S. Plaza Way, Flagstaff, AZ?
Subway is open every day from 9:00 AM to 10:00 PM.
Does the Subway at University Plaza offer delivery or pickup services?
Yes, they offer in-store pickup and delivery services.
Which meals are served at this Subway location?
They serve breakfast, lunch, and dinner.
Can I order Subway sandwiches online from this Flagstaff location?
Yes, you can order online through their menu link at https://subway.com/en-us/restaurant/62014-0/menu/.
Is catering available at the Subway on S. Plaza Way?
Yes, this Subway location offers catering services.
Does this Subway restaurant allow dining in?
Yes, the restaurant serves dine-in customers.
What type of sandwiches and food does Subway offer at this location?
They offer Footlongs, 6” sandwiches, wraps, salads, fresh cut veggies, fresh-baked bread, and cookies.
Which nearby restaurants can I visit before or after Subway at University Plaza?
Nearby restaurants include Hunan West (Chinese), Hiro’s Sushi Bar & Japanese Restaurant, and The Pizza Guy for pizza and wings.
Are there any nearby stores or services close to Subway in University Plaza?
Yes, nearby you can find Dollar Tree for discount shopping, Mattress Firm for retail mattresses, and FedEx Office Print & Ship Center for shipping and printing services.
What local healthcare providers are near Subway on S. Plaza Way?
Nearby healthcare providers include High Mountain Health, Flagstaff Primary Care, and various doctors like Dr. Andrew Martin and Kevin Berman, MD, FACC.