Subway

3.8
165 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Flagstaff Subway® Restaurant at 1304 S. Plaza Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1304 S. Plaza Way, Flagstaff, AZ
86001, United States

Hours

Reviews

3.8
165 reviews
5 stars
90
4 stars
21
3 stars
16
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and poor treatment.

Food Quality

Several reviews highlighted issues with food preparation, including incorrect orders and freshness, while others enjoyed their meals.

Cleanliness

The restaurant's cleanliness received positive remarks, although some customers noted unsanitary conditions at times.

Management Issues

Multiple reviews mentioned dissatisfaction with management, citing rude behavior and poor customer service from managers.

Overall Experience

Experiences varied widely, with some customers expressing strong satisfaction while others vowed not to return due to negative interactions.
  • DM
    Dean Miner
    5 days ago
    1.0
    Would give zero stars if I could. I normally love subway, and it's one of my comfort foods. I've had a horrible day, feeling sick and all I want is my sandwich. I asked for chicken, bacon, lettuce and extra vinegar and oil, pepper jack cheese and toasted. My sandwich wasn't toasted and neither was my partner's, it didn't have lettuce. In fact it had spinach, banana peppers, no cheese, and wasn't toasted. Not only that but the stores phone goes to busy and I can't even get ahold of them to get a refund. I will be emailing corporate because I deserve a full refund and this is absolutely ridiculous.
  • MM
    Misoshiruu
    Oct 25, 2025
    5.0
    Devon was kind, warm hearted and very professional. Thank you for your service Devon.
  • MU
    Maude Ulibarri
    Oct 16, 2025
    1.0
    I am astonished from how poorly I was treated today at the subway I come in all the time I work for subway matter of fact, and there shouldn’t be any reason to wake up in the morning with an attitude. This is an easy job and all you have to do is deal with clientele if you can’t do that then this job is not right for you “ Ari” is what she told me. Her name was was the rudest subway employee I have ever met. Treated my boyfriend poorly when I send him in to go grab me a sandwich while I’m at work and when I call the store to talk to the manager, already answers with an attitude tells me I can call back later since her GM was not in if you guys need more workers there are plenty of more people who will definitely bring you more clientele with a positive attitude and if you think about going here go to the subway on Butler, their staff and food is the best ever !!!
  • KR
    Ken Root
    Oct 16, 2025
    5.0
    Great service and great sub sandwiches
  • RS
    Robert Stayley
    Oct 14, 2025
    5.0
    I don’t do this often, but I was asked so here we go. My wife and I had a great experience at this location yesterday. Store was very clean, veggies looked great, bread was actually edible, and Kevin had great customer skills. We had an awful experience up in Chino Valley last week and it was refreshing to see a store in better standing. Found it a bit odd to have a chaperone to get into the bathroom, but overall a great time.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1304 S. Plaza Way, Flagstaff, AZ?

Subway is open every day from 9:00 AM to 10:00 PM.

Does the Subway at University Plaza offer delivery or pickup services?

Yes, they offer in-store pickup and delivery services.