Five Guys

4.3
1276 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1800 S. Milton Rd. in Flagstaff is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1800 S. Milton Rd., Flagstaff, AZ
86001, United States

Hours

Reviews

4.3
1,276 reviews
5 stars
782
4 stars
279
3 stars
118
2 stars
46
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious and well-prepared, though some mentioned inconsistencies in quality.

Pricing

Many reviews highlighted the high prices, with several customers feeling that the food was overpriced for the value received.

Service

The staff received positive feedback for being friendly and helpful, contributing to a pleasant dining experience.

Cleanliness

While some customers noted cleanliness in the store, others pointed out areas needing improvement, such as dirty tables and floors.

Portion Sizes

Customers appreciated the generous portions of fries, but some expressed disappointment with the size of the burger patties and fries compared to previous visits.
  • KS
    Kathie Sahakyan
    Nov 17, 2025
    5.0
    Its a great place to get fresh burgers. The staff was so cool. I love it when I walk into a place and the staff gets along.
  • DM
    Dave Miller
    Nov 7, 2025
    5.0
    Friendly staff, GREAT burger and the were perfect👍👍
  • AW
    Abigail White
    Oct 30, 2025
    1.0
    Extremely disappointed with this location. We came in because we recently had an amazing experiences at another Five Guys in Phoenix, and assumed they’d all have the same standards. Unfortunately, this was the most disappointing meal we’ve had from Five Guys. My husband and I both ordered our burgers lettuce wrapped, but nothing about them was wrapped they just used two small pieces of lettuce that didn’t even cover the burgers. Everything was falling apart and all the toppings were sliding out. The Phoenix location wrapped them properly, which made them easy to eat and delicious, that’s what made us come in again. Secondly, the fries were terrible. Even our kids were complaining that they were “like soggy noodles.” They were undercooked, limp, and folded over on themselves. The taste of the burgers was fine, but the presentation and quality were a complete mess. We expected the same quality and care we’ve experienced before, but this location really missed the mark.
  • OO
    O
    Oct 29, 2025
    4.0
    Very nice workers, I liked the food (especially the meat), vegetables could have been a LITTLE fresher but still a good burger
  • JM
    Jesse MacDonough
    Oct 6, 2025
    5.0
    As always the food here was superb. The fries were perfect and plentiful and cooked to perfection. I have never regretted getting food here.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.