Dunkin'

3.1
196 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Flagstaff, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4419 N US Highway 89, Flagstaff, AZ
86004, United States

Hours

Reviews

3.1
196 reviews
5 stars
67
4 stars
27
3 stars
15
2 stars
24
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, leading to a negative experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items.

Product Quality

Customers expressed disappointment with the quality of coffee and donuts, often describing them as stale or poorly made.

Drive-Thru Experience

The drive-thru service was criticized for being slow and poorly managed, with long wait times reported.

Inconsistency

Several customers noted that the quality and service varied significantly from visit to visit.
  • AD
    Anjan Das
    Dec 29, 2025
    1.0
    Got coffee in this drive through and tasted like we’re drinking milk. There was barely any coffee. It’s a pity since DD’s coffee is really good across the US. Were were really craving some good coffee but ended up disappointed. Sigh!
  • KW
    kati wasserman
    Dec 5, 2025
    1.0
    I've never need to a location that is so unhappy. Your employee that is male is works the drive through is by far the most unhappy person I have ever talked to and clearly doesn't want people coming and spending money at your location.
  • TC
    Tereza Chylkova
    Nov 30, 2025
    1.0
    This franchise should be embarrassed for its incompetence. We ordered two dozen donuts and some boxed coffee for a birthday party for 9am pick up the next day. We show up at 9:10 to be told it wasn’t ready yet, so we wait and also order two drinks and breakfast sandwiches for ourselves in the meantime. They give us only one dozen donuts and tell us they don’t have any containers so they can’t make the coffee. We’re getting frustrated at this point, now asking them to complete the second dozen donuts while calling Starbucks to see if they can save the day. We finally get our two dozen donuts by 9:30am, already running late to our own party, and we leave without having received our drinks/breakfasts! We don’t even turn around at this point because what a waste of our time this was!
  • NN
    Nik
    Oct 5, 2025
    2.0
    I'm okay over paying for food, particularly in mis-managed town where minimum wage is excessively hiked. So, while slightly expensive, that's okay. What I really didn’t appreciate was how rude the girl was taking my order. Each item I ordered was responded to with a sharp "anything else?" as I was finishing my word. The sparky attitude was very unwelcoming! I was honestly surprised at the rudeness of staff. Probably won't go back.
  • SM
    Stephanie Munoz
    Sep 28, 2025
    4.0
    This is pitiful there’s not even full coverage on top of the donut. I wanted some chocolate. This is what I got.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Flagstaff, AZ?

Dunkin' in Flagstaff is open from 4:00 AM to 7:00 PM Monday through Friday, and from 5:00 AM to 7:00 PM on weekends.

Does the Flagstaff Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.