Chipotle Mexican Grill

3.4
392 reviews
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About

Mexican Restaurant
Chipotle Flagstaff North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4409 N US Highway 89, Flagstaff, AZ
86004, United States

Hours

Reviews

3.4
392 reviews
5 stars
165
4 stars
63
3 stars
40
2 stars
28
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked or spoiled items, while others praised the freshness and flavor.

Service Issues

Many reviews highlighted poor customer service, including unfriendly staff, lack of attention, and mistakes with orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Portion Sizes

Several customers expressed dissatisfaction with portion sizes, noting that they were smaller than expected, especially for the price.

Parking and Accessibility

Parking was often mentioned as a challenge, with tight spaces and shared lots causing inconvenience.
  • HD
    hilly dilly
    Dec 30, 2025
    1.0
    I’m not sure if the issue is the workers and not the manager monitoring the process. I spend a pretty penny here normally because of the wholesome ingredients but this specific location seems to not know what a good ratio of meat to rice. I order on the app in order to use the drive-thru and there was no greeting which is fine. But after seeing our burritos, I can say that the little bits of meat were absolutely not worth my purchase. Honestly, the entire point of choosing this place is because of the quality. But not this location, I will absolutely not recommend this place and certainly seems like it’s better to not use the app AT ALL.
  • NA
    Nicole Albritton-Burnett
    Dec 30, 2025
    5.0
    Smaller location but it wasn’t too crowded when we went. They gave us good food portions and were quick to move the line along when ordering. All the food tasted fresh and delicious. No issues. Our family of 7 all ate for $40, which was not bad at all.
  • AH
    Altuğ Hacıfazlıoğlu
    Dec 18, 2025
    1.0
    i have gotten food poisoning from that location.. had my most difficult day of my life.. there’s nothing wrong with hiring young kids but someone has to be checking what they’re doing because they don’t have any idea..
  • AM
    AJNSUE M
    Dec 16, 2025
    5.0
    It is a chipotle, nothing remarkable. Access and parking are a bit tight though. I would not recommend to anyone pulling a trailer.
  • TM
    Thad Melson-Jr
    Dec 4, 2025
    5.0
    The staff didn't seem to be very friendly they were more interested in their on conversation amongst themselves, an the service section were the food is prepared could have used a little tlc. However the food was great 👍

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Flagstaff North serve?

Chipotle Mexican Grill in Flagstaff North offers customizable Mexican menu items like burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced and wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 4409 N US Highway 89?

The restaurant is open every day from 10:45 AM to 10:00 PM.