Chipotle Mexican Grill

3.9
1249 reviews
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Business Details

1111 S Plaza Way, Flagstaff, AZ
86001, United States
(928) 774-4254
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Flagstaff is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1111 S Plaza Way, Flagstaff, AZ
86001, United States

Hours

Reviews

3.9
1,249 reviews
5 stars
605
4 stars
297
3 stars
129
2 stars
54
1 star
164

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with issues like cold chicken, undercooked rice, and over-seasoned meat.

Service Issues

Numerous complaints about rude staff, poor customer service, and long wait times.

Cleanliness

Frequent mentions of dirty dining areas and unclean tables, impacting overall dining experience.

Portion Sizes

Customers expressed dissatisfaction with portion sizes, often feeling shortchanged for the price.

Atmosphere

The restaurant is often noisy and crowded, which detracts from the dining experience.
  • KT
    Kate T
    Nov 10, 2025
    1.0
    Very bad customer service especially the so called managers or whatever he was at this location. Never have been treated in this very bad poor manner at any other chipotle locations. Very unprofessional. Do not eat at this location.
  • AR
    Amanda Ratcliffe
    Oct 27, 2025
    5.0
    I like this location. They have a patio with heaters so you can sit inside or outside. It's nice. I have two dogs so it's a perk.
  • NG
    nancy garza
    Oct 27, 2025
    4.0
    Esperaba más, fue mi primera vez y creo que ya lo palome🫣
  • SD
    Sean Downey
    Oct 24, 2025
    1.0
    Came here to get my go to chicken bowl order and an hour later had terrible stomach pains and was on and off the toilet for next 12 hours. The chicken I was served was cold and not its usual warm and fresh.
  • JM
    Jesse MacDonough
    Oct 18, 2025
    5.0
    These folks are the model for good service and good food. They are always prompt and treat my talkative Mom with respect.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Flagstaff serve?

Chipotle Flagstaff offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Flagstaff?

It is located at 1111 S Plaza Way, Flagstaff, AZ 86001, in Coconino county.